리셉션

데이즈 인 바이 윈덤 웨스트 멤피스 여행 후기

2 out of 5
데이즈 인 바이 윈덤 웨스트 멤피스
1100 Ingram Blvd/I-40, I-40 Exit 279A & I-55, West Memphis, AR

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 305개" "
평점 8 - 좋아요. 1003개 이용 후기 중 266개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 155개" "
평점 4 - 별로예요. 1003개 이용 후기 중 139개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 138개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Jennifer

별로예요: 숙박 시설 상태 및 시설
When we got there, the lobby was locked, and we had to get our key and check in through a partially shattered plexiglass slide-under window. Very worn out property. Pot smell overwhelming. One bed seemed to no longer have working springs. Clean sheets at least. Staff did their job, no complaints about them. Just dilapidated premises.
2024년 4월에 4박 숙박함

2/10 - 너무 별로예요

Sheila

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Hello, I have had someone ask me to check out this morning and now another guest come assigned to the room I'm already in which is 256 we paid for today to leave tomorrow
2024년 5월에 1박 숙박함

8/10 - 좋아요

Jack

좋아요: 직원 및 서비스
Liked the friendliness.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Crystal 님, Shiloh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice and clean
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 - 별로예요

Gino 님, Collingwood

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is old and dirty and needs to be completely redone.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,Our apologies for any issues in cleanliness that you encountered. Your concerns have been noted and forwarded to our team for improvement. We would value another chance to impress you and we wish you safe travels.

10/10 - 훌륭해요

sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While on vacation we stayed at several motels, Days was the nicest motel and the cheapest of all. We will stay at Days from now on.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,We're delighted to hear that you had a positive experience during your stay with us at Days! Providing exceptional service at a great value is our goal, and we're delighted to know we exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back on your future vacations!

10/10 - 훌륭해요

Emberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,Thank you for an excellent 5-star rating. We are glad you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 - 훌륭해요

Courtney

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to freeway
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,Thank you for choosing us for your recent stay. We are glad that you liked our convenient location. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business in future travels.

10/10 - 훌륭해요

Renato

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I could hear people from the next door...
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,A hearty thanks for your rating. We will take appropriate measures to improve the sound insulation of our hotel rooms. We hope to welcome you back during your next visit to our area.

4/10 - 별로예요

Logan

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible. We were not expecting anything fancy, but we expected it to be modern and clean. It was neither. Room was in poor condition with wires hanging out from under the TV and other electronics. Outlets were torn up and exposed. Windows were caked with grime. Furniture was old and worn. Bed at least had new clean looking sheets and a wafer thin blanket. The doors to the rooms next to you have gaps at the bottom so you can hear the regular conversations of the people in the rooms next to you. Stay away. Did not feel especially safe.
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,Thank you for sharing your concerns. We apologize for the condition of your room and any discomfort you experienced. Ensuring our guests' safety and comfort is our top priority, and we take your feedback seriously. We will address these issues promptly to improve our accommodations. We hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

Emberly

가족 여행
Good
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

2/10 - 너무 별로예요

Marcela 님, zion

연인과의 여행
별로예요: 편의 시설/서비스
I didn’t like a thing, in fact my husband and I didn’t even stay on the property, left as soon as we went inside the room and it smelled horrible. Booked a different hotel the same day because the Days Inn was a dump.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,We apologize for the inconvenience and disappointment you experienced. Ensuring a comfortable stay is our priority, and we regret that we fell short during your visit. Your feedback will be addressed promptly to enhance our accommodations. We hope you'll consider giving us another chance in the future.

2/10 - 너무 별로예요

BOB

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cable didn't work, tiolet didn't work, and a 2 inch cockroach. I was in the room 10 minutes. Had to go down the street to a comfort inn.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 28일
Dear Guest,Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

4/10 - 별로예요

Luis 님, Clarksville

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lots of cockroaches. Clearly this property has hygiene problems.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 28일
Dear Guest,I would like to apologize for the inconvenience you faced regarding the cockroaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

4/10 - 별로예요

Rick

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location to the event I was going to was great. The room was noted a “non smoking” room but an ashtray and matches were provided. The room was obviously smoked in before I checked in . The linens reeked of cigarette smoke. No hot water when I checked in but didn’t bath til morning and it was hot then. Also exposed lighten in the shower area which was extremely dangerous. Then breakfast was cold. I had eggs, biscuits and gravy. One small milk, asked for more milk but ran out. I will not t stay here again.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 26일
Dear Guest,Thank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced during your stay. Rest assured, we take these issues seriously and will address them promptly to ensure a better experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 - 좋아요

Serhii 님, Goshen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Not bad for a price
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 24일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

Rebecca 님, Windsor

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Toilet plugged when we arrived. Burnt out light bulbs. Bathroom door , floor and baseboards very dirty
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is important, and we will address these issues promptly to ensure a better experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Andy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The building are neglected and literally rotting. My room was filthy. I’m surprised Days Inn allows them to keep their franchise. The bed was comfortable.
답변 제공: Sophia CSR 님, 2024년 4월 20일
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our team. We would value another chance to impress you and we wish you safe travels.

10/10 - 훌륭해요

Jiri

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Good stay all around convenient close to the highway
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Hana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Crawling with bed bugs
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 17일
Dear Guest,We truly regret the inconvenience caused by this issue and never want our guests to have such a kind of experience. We have shared this feedback with the concerned staff to address the pest problem. Hopefully, you will give us another chance next time you are in the area.

8/10 - 좋아요

David

좋아요: 청결 상태
Location is near the Southland casino and just
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Our Team hopes to earn your business in future travels.

4/10 - 별로예요

Alice 님, Orlando

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muddy floors and mold in bathroom, not well maintained. Very limited breakfast, unhelpful staff.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 14일
Dear Guest,It is saddening for us to read about your recent experience with us. Our apologies for all the issues that you encountered. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Breakfast was below average. Opened at 5 am and I came at 5:45 am. They were out of all hot items. No staff around. Left 15 minutes later with little eating. Still no staff in kitchen area.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 10일
Dear Guest,We apologize for the inconvenience you experienced with our breakfast service. Rest assured, we will address this issue promptly to ensure a better experience for our guests in the future. We hope to serve you better next time and are looking forward to welcoming you again soon.

4/10 - 별로예요

Takisha

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 10일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Benjamin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 - 너무 별로예요

Dawn

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Front desk was nice and professional. The room might not have been dirty, but peeling paint, rusted lamps, and cockroaches made it feel pretty icky.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 7일
Dear Guest,We appreciate your positive feedback regarding our front desk staff. However, we apologize for the inconvenience faced by you. We have forwarded your feedback to our team for improvements. We hope to serve you better next time.

6/10 - 괜찮아요

Kim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loud from the road, shower busted , dirty
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 2일
Dear Guest,We are sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

2/10 - 너무 별로예요

Kaitlyn

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 1일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 - 괜찮아요

Nancy

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 1일
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

4/10 - 별로예요

Rosalinda

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Great deal... nice staff... but sketchy area. 1st day- Our Room Flooded during the storm, 2nd day- A whole day with no tv... And 3rd day- a big fat roach in the tub. Blehhhh
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 30일
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Rest assured, we take these matters seriously and are addressing them promptly. We appreciate your understanding and hope to have the opportunity to exceed your expectations on your next visit.

4/10 - 별로예요

tatiana

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 17일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 - 괜찮아요

Jalana

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was convenient. However, the room was in need of a good cleaning and major updating was needed.
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 28일
Dear Guest,We're pleased that you appreciated our convenient location. Your suggestions are valuable, and we will certainly pass them along to our team to enhance our guest experience. We look forward to serving you again soon!

6/10 - 괜찮아요

Virginia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
There's free breakfast till 9am. The people above us were loud and yelling at each other enough to make their toddler upset. You can hear almost everything going on around your room like it's happening in your room. Cheap room rental.
답변 제공: Sophia CSR 님, 2024년 3월 27일
Dear Guest,Thank you for taking the time to share your experience. However, we are sorry for the disappointment you had with the noise from the neighbouring guests. We hope you consider us again the next time your travels bring you to our area.

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 - 별로예요

Tim

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was just one night. This is a large U shape 2 story property. Not enough stairways for 2nd floor egress. Room was OK, floor sticky and dirty
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building was an older looking building but not run down looking. You could tell it has been well maintained. The rooms were exceptionally clean and the furniture, refrigerator and other electronics were up to date. The staff was very friendly and the price very reasonable.
2024년 3월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,We get inspired by the great feedback and comments we receive from the guests like you! Our Team thanks you for your support and are so glad we were able to provide you with such a wonderful experience. We assure you the best of our services at all times.

2/10 - 너무 별로예요

Zachary

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was disgusting. No towels. Paint peeling. Ceiling falling down in shower. Boogers in multiple spots on wall. Snot smeared on headboard. Floor had two different spots looked like spilled soda. Ac unit shot sparks and fell out of the wall. We left and requested a refund. Stay far far away.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 24일
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

6/10 - 괜찮아요

Cindy

가족 여행
Older & not entirely clean. Only one thin blanket & uncomfortable bed.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 24일
Dear Guest,Thank you for sharing your review. We apologize for the inconvenience you encountered during your stay. Rest assured, we are addressing these issues promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with an exceptional stay next time.

2/10 - 너무 별로예요

Sherry

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
First off when i came in to check in i had problems with the desk clerk she was tryin to tell me that i didnt pay when i told her that i had already paid online so she as for my credit card so i can pay so she swipe it and knock my information out of their system so it took 3 hours before everything was fixed on top of that she put me in a room next door to some dogs which had me up all night long so i didnt get no sleep on top of that i was rushed out of me room that morning and i must say i always get rooms there but i dont think im going back no time soon
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 24일
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 24일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 - 훌륭해요

Donte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 24일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 - 너무 별로예요

Larry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I got to the room at 3:00pm.the toliet was not working so i reported it around 4:00pm.They did not send anyone to fix it until i reported it again on sunday.The telephone in the room was not working ,so i had to walk up to the office for everything.I ask for a room change because we were up until 0200am because of all the traffic going in and out of the room beside me and the dog in the room barking eveytime some knock on their door.The manager at the desk said to get a room change we would have to check out at 11:00 and wait until 3;oo for them to complete clean up and check back in. Then the heat went out in my room.We were able to change rooms after that.Never been to a hotel with such poor concern for a customer paying for a room. My compliant was about thing you expect at a hotel.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 21일
Dear Guest,I apologize sincerely for the disappointing experience you had during your stay. Your feedback is extremely valuable, and I'm sorry we fell short of your expectations. Rest assured, we will address these issues promptly to ensure improvements are made. Please accept our apologies, and we hope to have the opportunity to regain your trust in the future.

6/10 - 괜찮아요

Jeanelle

연인과의 여행
The grounds and sidewalks could use a good power-washing. The rooms could use a thorough cleaning and exterminator. The walls could use fresh paint. The location was convenient and close to the highway and casino. The office staff was nice.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Dear Guest,We are glad to know that you were pleased with the convenient location and staff. However, I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 - 괜찮아요

Patricia

Tired property, room floor was greasy/dirty as well as bathroom door had a spill on it. We slept okay and breakfast by 8pm was picked over and nothing was being refilled. There was no syrup left for the waffles and the orange juice was extremely watered down. The parking lot is rather dark and the area is not the best neighbourhood. We got a great deal so for what we paid the room was sufficient.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Dear Guest,Our team has a high standard of hospitality and service, and we strive to give you the best experience at the best value. Thank you for the insight regarding your stay and we will surely forward your valuable feedback to our team for improvements. We hope to see you again in the future.

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was as expected and the front desk attendant wS super friendly and sweet!
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Dear Guest,We appreciate your positive feedback regarding our front desk staff. We appreciate your kind words and hope to welcome you back soon for another pleasant stay.

10/10 - 훌륭해요

Juanita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every time I go home to Memphis I’m booking my room there.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 15일
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 - 훌륭해요

Julie

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price is always good but what brings me back is the lady that works the night shift when I check in. She always has a whole on her face she's always so happy and helpful. A to her
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 8일
Dear Guest,A hearty thanks for your review. We're delighted to hear that our night shift staff has consistently provided you with excellent service. We will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

6/10 - 괜찮아요

gary

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Totally outdated
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 4일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. We have forwarded your feedback to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 28일
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.