웨스트 스프링필드 호텔 검색: 지금 예약 가능한 인기 숙소

“Helpful staff, clean hotel , reasonable breakfast”

“Said breakfast was included, however, it’s not a continental breakfast which we thought it was. And upon looking at our bill from Expedia, we were actually charged for the breakfast. It was just factored into the price of the room, so it really wasn’t “included”. We ended up paying $15 per adult for breakfast I believe. And what it was was a sandwich or pastry, a coffee or iced tea from the little Starbucks in the front lobby. It was fine, but not worth the $15 apiece that we paid.”

“The front desk staff were great. However, we stayed three nights but didn't get any visits from the cleaning staff. Also, the pool was a bit dirty with visible dirt on the bottom and an unusual amount of hair.”

“Absolutely loved our stay! Breakfast was amazing, and the bed was wonderful!”

“power outage not compensated”

“The room was clean and we appreciated the little living room area. We were surprised by the 2 TVs. The kids loved the pool. Lots of parking available. Visit Waldameer amusement park and the Erie Children's Museum if you have kids, both were excellent. The hotel is close to many stores/shopping. The free breakfast was delicious. We would stay here again if in the area.”

“Breakfast is fantastic. Room is large and comfortable. Everything you want is available in the room- coffee, microwave, fridge- with treats in the common area. The hosts are extremely responsive. Parking is easy. ”

“I was really disappointed with my recent stay. The carpet in the room was sticky, and the pillows were very uncomfortable. I messaged the team about these issues during my stay, but unfortunately, nothing was done to address them. I definitely expected better service and won't be returning.”

“Its close to everything. You can walk to do about anything .”

“Clean room. Friendly staff”

“Beautiful views from the roof top bar. Clean facility and rooms. Staff was amazing and helpful. Parking was a little difficult but aside from that, it was wonderful.”

“This hotel is has a good location. Have stayed here 3 years in a row. But it is going downhill. No lights in the parking lot (was told they are on a timer that comes on at 10pm) so it is pitch black trying to get kids and luggage inside while avoiding potholes. Shower was moldy and didnt work right. Breakfast is pretty good, but it runs out often so you have to wait. My overall assessment is that if a corner can be cut to save money, it is being cut. Probably our last stay here after 3 years.”

“I reserved my room in a reasonable time frame and when I arrived it was not ready. The room we stayed in was not clean it had a smell and bugs!! I plan to stay Friday till Monday, but checked out Sunday. The website is not the same as the actual place!!!! Watch out!”

“The hotel is run down and dated. Things are broken and need to be fixed. (Ex lock on door, plug on tub). When asked if they could help we were told there were no other rooms in the hotel available. Curtains were stained. Pillows and mattresses were the worst we have ever slept on. No one slept well. For the price they are charging. Pool was small and busy. And they ran out of pool towels.”