Find hotels near Westbank Centre Park, West Kelowna from ₩124,930

"Customer service was ok, they moved us to the room in front of the elevator and next to some ice machine. I had a dog, so he was on alert all the time. We ended up moving to another room. The first room smelled like dirty laundry and the shower head was broken."

"Parking was limited. Noise insulation was lacking, someone dropped something on the floor in the room above us and it woke us up in the middle of the night and the noise continued on for a little while but we couldn’t get back to sleep after. The noise in the hallway after the restaurant closed was terrible with loud ppl leaving after drinking there. We were put in a room across from the pool and could hear the echoes constantly but luckily it closed at 10pm. There seems to be many surcharges they add for little things but we declined the little extras The staff were very friendly and helpful. The hotel was clean and in a quiet area out of the way."

"Good"

"Stayed during the off season so it wasn’t too busy but the staff were excellent and the rooms were clean and spacious. "

"Everything that I had read about the excellence of the hosts on other reviews was absolutely true. Alfonso helped us with our luggage and was very thorough in explaining all the check-in details. The room was very clean with a few added amenities to make us feel welcome and the made-to-order breakfast was delightful. We would definitely stay there again and would recommend it to others."

"We stayed in the penthouse condo #509 - it was beautiful and well equipped. It was nice and quiet. We used the hot tub and steam room, both were nice. We didn’t realize we needed our fob to re-enter the building from the outdoor pool area as well, so we got locked out. Thankfully someone was using the gym and we were able to get them to rescue us! Great location; close to shopping, dining, and wineries. We discovered the best bakery (Specialty Bakery) nearby. The condo board messages around the property sound a little aggressive and were off-putting, but we had a pleasant stay. The only negative thing was that I didn’t receive the check-in email 24 hours prior to my visit as I should have. When I called to enquire the man I spoke with was rude and said they tried sending it several times and it was probably in my junk mail (it wasn’t). Then he said it wasn’t sent because I never replied to any of their other emails - I went and double checked the previous emails and none of them had required a response to any questions. He sent the email during our phone call and my partner and I were able to check in smoothly. So customer service was definitely lacking. Overall the place was great and I would definitely stay here again. "

"We enjoyed our stay immensely and the condo was the perfect layout for our little family! We loved being in west Kelowna and the quiet nights were fantastic! Highly recommend!"