Western Province, Saudi Arabia hotel rooms at the Elaf Hotels

"Hi , overall good experience , very close to all areas and start point of umrah entrance. I would like to point out limited Asian breakfast options given the fact that majority of the customers are from this continent. I would suggest paratha, arabic egg paratha , and asain style curry. If it is done jn medina hotels than it can be done in here as well where there is more physical exertion and a hearty breakfast would keep the day going without the need of frequent snacking. Secondly staff does not smile , in our deen its also Sadqa, why dont they smile when they greet new guests. Overall would again jn same hotel its well kept and clean place. 👌 "

"المشكله الوحيده التي تقابلنا ان الاتوبيس دائما موجود امام الفندق لفترات طويله"

"Great!"

"Beautiful experience. The view from our hotel room was stunning and the atmosphere was perfect . Very convenient walk to the holy mosque. Breakfast buffet had a wide selection. "

"Great service,friendly employees Breakfast was very good Rooms are clean and updated "

"I like the service and the staff. My stay was amazing 3,min walk to haram . "

"We had an issue with our booking and staff member Shahida was excellent but the girl at the reception counter was awful. She kept shrugging her shoulders to say ‘I don’t care’. Very rude and unprofessional. This hotel was so weird with the lifts all over the place. The fire alarm went off repeatedly through the night. Extremely loud and disturbing. We phoned reception and they didn’t care. Didn’t get one good nights sleep. Would not recommend this hotel. "

"The location is perfect. A five minute walk from the Haram. We really enjoyed our stay. Room service was great. Made a change from the fast food everywhere else. Really enjoyed our stay here and would highly recommend this hotel. "

"Always a pleasure to stay at swissotel al maqam. Enjoyed amazing views of Kaaba. Hotel is very well maintained. Staff is very friendly and helpful. Breakfast is amazing with a lot of variety. Nothing can go wrong if you’re staying here."