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"Hotel itself was lovely and location great. Definitely go for the self park if driving for $15, only across the road. Valet was $36! Not worth the difference. However problems checking in despite pre paying for a room and being told they may not be ready at 8pm and certain rooms not available. Bars close at 10pm no mention of this at check in so no option at all to get a drink post 10pm…very poor especially when you come back for dinner and can only have water. Staff were pleasant but had to manage a lot of problem solving!"

"Clean room breakfast was good they had a free gated parking "

"The staff were absolutely wonderful, from check in to check out and everything in between. The food was delicious and wonderfully themed to the hotel. I would definitely stay again if I am in the area. And I highly recommend it for a unique experience. "

"The staff were super friendly, one on evening shift went above and beyond being nice to our young child by giving him two moon pies. "

"Beautiful views, very friendly staff. Nice room, found item leftover from previous guest. No laundry facilities, virtual concierge did not respond. Adult beverages very overpriced. High end decor, Would like to see Bass Pro offer items labeled Memphis Pyramid. No microwave in room, but offered in community area"

"This hotel was clean, hip and in a nice area two blocks from the Civil Rights Museum and Central BBQ. It’s also right across the street from a fire station and felt very safe with zero noise concerns."

"Room was clean, housekeeping did a great job. Breakfast was what to be expected for being included in the stay. You have a mixture of staff hospitality. Parking was extra but on the property able to access from the building. "

"Checking in the clerk was very friendly and helpful. It was the shifts that followed that was horrible. The customer service went down tremendously from that evening til the next day. We also experienced the smell of marijuana heavily in our room after being gone all day. The staff handled this very poorly. I just feel like if I pay my hard earned money that my concerns should be addressed properly. It wasn’t til checkout that the host that was originally there at check in assured me that I wouldn’t get an extra charge and apologized. Honestly I would never book this hotel again. The area was really convenient but I’d rather travel a little further that have to deal with attitudes."

"The hotel was clean, modern and convenient. The staff was pleasant and we had a wonderful overnight stay."