Check-in experience was great - professional, helpful and friendly. The room could have been cleaner - small child hand marks on the back of the room door and mold around the shower that needs to be addressed. We stayed in the Ambassador room. It is very spacious and the bed was very comfortable. Compared to some hotels of the same standard, the furniture was a little dated and it needs a bit of maintenance. Breakfast was lovely - very good quality and nothing was too much trouble. The pool was nice but changing rooms again need a bit of maintenance. My husband and I both commented that the leisure suite reception staff were less than friendly. Overall, an OK experience. I would recommend to friends if they could get a good deal on the price.
Built for purpose hotel, clean and modern. Staff extremely welcoming and helpful. Rooms are functional and what you'd expect but could do with a little more soundproofing. On site restaurant and bar offered good selection at fair prices, and again the staff where brilliant. I would definately return.