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Apple Inn and Suites 여행 후기

2.5 out of 5
Apple Inn and Suites
10300 S Interstate 70 Frontage Rd, Wheat Ridge, CO

이용 후기

6.0
평점 10 - 훌륭해요. 77개 이용 후기 중 11개" "
평점 8 - 좋아요. 77개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 77개 이용 후기 중 22개" "
평점 4 - 별로예요. 77개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 77개 이용 후기 중 15개" "

6.8/10

청결 상태

7.0/10

직원 및 서비스

4.2/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

4/10 - 별로예요

Kurtis

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
It took me at least 25 minutes to check in. When I arrived at the front desk I was the only person there. The clerk couldn't find my reservation in their system although they could see it through expedia. Apparently that is a huge hassle and she didn't know what to do. As she is trying to figure it out two other customers walk in and she stops helping me to help them first even though I was there first. Then she had to call someone to figure out how to check me in. Also, this hotel didn't mention that they require a $100 dollar deposit to check in. So they put a 3 day hold of $100 on your credit/ debit card. So its not as budget friendly as it appears. I won't be back to this hotel.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Darryl 님, Marysville

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Property requires a $100 security deposit on top of the rental rates. This is NOT shown on Expedia's website. On the good side, the receptionist promptly checked my room upon checking out and promptly return the $100 deposit. It was so prompt that the deposit and return never showed up on my credit card. Expedia needs to include information for every lodging requiring a security deposit. One of the lights wasn't working but the receptionist promptly fixed this. The room was adequate for what I needed *comfortable bed) and the property's location is very close to the I-70 interchange. Two big minuses stood out: 1) the bathroom is shower only; no bath tub. 2) No carpeting (I'm not big on cold tiled floors!). I most likely won't stay at this place again should I need to stay overnight in the Denver area. The customer service by the receptionists offsets the inconvenience of the $100 security deposit.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Randall

단체 여행
Room was like a 100 degrees when I checked in. Turned off the heater fan, but was told there was no cooling “until Mat.” Had to leave window wide open which made it noisy all night.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Grate job keep up the good work
2024년 3월에 2박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheap and right next to highways. Rooms are tiny though. Butnhave microwaves and fridge. Nice showers.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Fernando

booooo
2024년 2월에 2박 숙박함

8/10 - 좋아요

Emal

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Kim

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the set up. There was a huge gap in the door that cold air came through. The bed felt like it was going to break when I sat on the end of it ( there was no chairs & no where else to sit) In the morning when I was brushing my teeth getting ready to check out, there was a cockroach in the sink! Nuff said!
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Duane

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I Payed for this room in full and they took out a $100 deposit. I needed that money for fuel People were working on their cars in the parking lot.. The room did not come with a remote for the TV.. This might have been the worst place I think I've ever stayed. And I stayed in some rough places. I could've done better for the money and would have paid more, had I know this was the room I was gonna get.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

David

2023년 10월에 1박 숙박함

4/10 - 별로예요

Meshira

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property does not look like it does online. It is very run down and unkept. Its mostly used for residential suites for families. The door to our room had to be basically forced open everytime we opened it. It looked like maybe the door had been kicked in a few times over the years very ghetto. They didn't have any air-conditioning and when asked about it they said the boilers had been turned on and all they had was heat. We took eveything with us each time we left the room. The area was sketchy.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Kallie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TV didn't work. No AC, I've never spent a hotter night in my life. Had to get up twice in the middle of the night to take an ice cold shower. People yelling outside back and forth all night long. They also stole my $100 deposit from me. I have my receipt saying that I was refunded. I've followed up twice and they keep extending the number of days for me to expect it. SAVE YOUR MONEY AND GO SOMEWHERE ELSE.
답변 제공: Nicholas 님, 2023년 10월 9일
I suppose I should offer a begrudging apology for the inconvenience, though it's not entirely our fault. Our property boasts a state-of-the-art central heating and cooling system, and like clockwork, we initiated the heating system's activation on October 1, 2023. Now, onto the matter of your room deposit – we did attempt to return it, but alas, you failed to furnish the necessary credit card information. Consequently, your deposit took an unexpected detour to Expedia. As you're probably aware, it's now your responsibility to ring up Expedia and sort out this issue on your own. Regards.

2/10 - 너무 별로예요

Cody

가족 여행
별로예요: 직원 및 서비스
Stay away
Worst motel exp ever. Hot as ever in the room no control on thermostat. Tv didnt work and when i called they just said we arent sure why its not working, so i said guess im not watching tv and they said, okay have a good one. Blaring music at 9 am.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

clark

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
door key i had to disinfect the door key
the floor was not clean i had to fix the toilet on the first night the other rooms were homless overall i will not stay there again and i will be in denver a couple times a year to see my grand daugter and great grand daughter will stay elswer your pics are decieving
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Howard

출장 여행
별로예요: 직원 및 서비스
Do Not Stay!!
The hotel itself is fine it’s the people running it read the reviews on Google as well as here. You will understand. My mother, although last staying with me would be visiting and he’s in a wheelchair. She needed first floor access I called. They said they had a double room on the first floor. I booked it when I arrived. They only had a single. They put me in the single and would not adjust the room price. They required $100 deposit that I put on my personal credit card that they say they returned but did not, and I had to file a dispute also while trying to talk about these issues, all you got was screamed and yelled at and belittled this guy has no business being in customer service. Good luck to all who stay here.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Nicholas 님, 2023년 9월 22일
Thank you for choosing to stay with us. We eagerly anticipate the pleasure of meeting you soon.

2/10 - 너무 별로예요

Biju

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very bad. No heater.
2023년 9월에 1박 숙박함
답변 제공: Nicholas 님, 2023년 9월 22일
I sincerely apologize for any inconvenience. Our property utilizes a central heating and cooling system, which will be activated starting on 09/23/2023. In the meantime, should you require a heater for your guestroom, please feel free to request one from our front desk.

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스
Location
2023년 9월에 1박 숙박함
답변 제공: Nicholas 님, 2023년 9월 22일
Thank you for choosing to stay with us. We eagerly anticipate the pleasure of meeting you soon.

10/10 - 훌륭해요

Barbara

좋아요: 편의 시설/서비스
Location
2023년 9월에 2박 숙박함
답변 제공: Nicholas 님, 2023년 9월 22일
Thank you for choosing to stay with us. We eagerly anticipate the pleasure of meeting you soon.

10/10 - 훌륭해요

kingsley 님, Charlotte

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Juan

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not go there. The staff is very rude and unprofessional. I was greeted very unwelcoming over there. They made me pay a $100 deposit and they treated me like I was a stranger or a Sugg. Also, in the morning there was this lady who was knocking at the doors and it looks like she was on drugs, and also said that if I was going to stay another day, or if not, which was really odd, and made me feel very uncomfortable, the owners are stinky Chinese people, and they were very rude as well and the rooms had bedbugs, so it was very uncomfortable. I did not even stay there and I did not even get a refund.
2023년 9월에 1박 숙박함
답변 제공: Nicholas 님, 2023년 9월 10일
I'm sorry to hear about the inconveniences you encountered during your stay. Our records indicate that our staff approached your room close to the check-out time of 11:00 AM, especially considering your request for a late check-out. However, it appears that you and your partner had not vacated the room even after the extended check-out time of 12:50 PM had passed. We are committed to providing the best possible lodging experience to all our guests, and we appreciate your understanding in this matter. Thank you for your patience and cooperation.

10/10 - 훌륭해요

Michael

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Darrin

2023년 8월에 1박 숙박함
답변 제공: Nicholas 님, 2023년 9월 22일
Thank you for choosing to stay with us. We eagerly anticipate the pleasure of meeting you soon.

2/10 - 너무 별로예요

Lorali

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Nicholas 님, 2023년 9월 22일
We apologize for any inconvenience. As part of our standard procedure, we require a 100.00 refundable room deposit from all guests to safeguard our properties. This deposit will be promptly refunded in full upon check-out, provided there are no damages to the room. We appreciate your understanding in advance.

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 직원 및 서비스
We left our pillows behind and they refused to give them back.
2023년 8월에 1박 숙박함
답변 제공: Nicholas 님, 2023년 9월 22일
I apologize for any inconvenience you've encountered. I have thoroughly checked the guest room as per your description, but unfortunately, I couldn't locate the pillows you mentioned.

4/10 - 별로예요

Ralph

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Marc

가족 여행
별로예요: 편의 시설/서비스
This hotel did not except our proof of payment through Expedia. They insisted on being paid $173, a room rate about $80 higher than the receipt, and therefore we left. This was a great inconvenience to us and caused a lot of stress during our travels by what seems to be a flawed system regarding payments between Expedia and the hotel.
2023년 8월에 1박 숙박함
답변 제공: Nicholas 님, 2023년 9월 22일
Apologies for any inconvenience you may have experienced. We recently merged with Expedia, and as a result, there were some errors in our billing system. I have personally addressed these issues with Expedia Customer Service, and you will soon be able to obtain a refund for any duplicate charges you may have incurred.

4/10 - 별로예요

Bill 님, Texas

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Old and dirty but staff was nice.
The room hadn’t been updated. I don’t think they ever mopped the old tile floor. It was sticky and made my feet black after my shower. The tv is a old box style and you could hardly see the picture. Everything else was completely booked in the area so I had to take it. It seemed like a lot of people lived there. The room next to me, they emptied the continence out into the parking lot and were spraying everything down with a hand pump garden sprayer.Bring your own bedding, towels and cleaning products there isn’t any room cleaning here.
2018년 6월에 4박 숙박함

8/10 - 좋아요

Theresa 님, Durango

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall, the hotel was a great pick! The quality is more for the money. The hotel is not pricey but provides great service and cleanliness. The only set back was the breakfast provided. It would've been better if they provided better nutrition breakfast than just donuts. I heard the donuts were made Dailey but needed more like fresh fruit.

4/10 - 별로예요

Robin T.

별로예요: 청결 상태, 직원 및 서비스
Stay away
Moldy petrified burrito in my microwave oven.. Informed staff, still there next day.. I complained, they comped $25.. Whooptidoo. Not much considering the stiff $75 they charged per night.. Their TV sets are circa 97', room heat/ac is loud, location is practically on the freeway.

6/10 - 괜찮아요

joel 님, australia

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Get what you pay for
You get what you pay for. Definitely not the worst hotel have stayed in, in our 6 week vacation. One of the beds broke while in there. Put us in new room and beds were comfy so no real complaint.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Close to interstate
Unlike many hotels we were unable to get a toothbrush or any toiletries from the front counter. The breakfast was homemade doughnuts, but they were cold and similar to ones from gas station. Not worth $80 a night. Bed was clean and comfortable.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Limited TV Volume - Air Conditioning
They put a pre-set limit on the volume on the TV, and I'm not deaf, but I could not hear very much that was said on any programs. The air conditioning was set to the coldest temperature and on high, and it was barely keeping up with cooling the room....it was a centalized system and not an individual air conditioner.

4/10 - 별로예요

Roberta N.

별로예요: 청결 상태, 객실의 편안함
missing amenities
there was no chair at all in room. Nor was there a phone book. The beds were horrible. Both me and my sister have back problems. These beds were way to soft . There was no place to sit and talk in the room unless you sat on the bed. Other things that bothered me include bathroom walls were badly painted. There were a couple places where the only the primer paint was on wall like big spots. Internet connection was very slow.

6/10 - 괜찮아요

Slugger

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean, affordable hotel
The hotel is quiet, clean and a great value for the price. The hotel staff is friendly and provided great customer service. I would recommend this hotel to a friend

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
WiFi
I can use WiFi only my first day. I asked staff to fix this but never fixed until I leave hotel.

10/10 - 훌륭해요

Ronald D.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Red Rocks Concert
Stayed here with my girlfriend after a concert. Everything was great. I've stayed here before and always love the home made donuts in the morning. Good deal.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great and comfortable stay. The staff was friendly, and the room was clean and orderly when i checked in.

10/10 - 훌륭해요

Maritza R.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great
The last time I stayed at a motel, I wasnt comfortable and this time I stayed at Affortable Inn, I was very comfortable and happy with my stay there. The staffs were also very friendly. Thank you!

8/10 - 좋아요

Tommy M

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
annual colorado trip
Good value. multiple days. Enjoyable stay until the last day. All the staff was great except one short dark haired housekeeper was very rude and impatient with A SIMPLE explanation. Very rude. Should be relieved of any contact with the guests. I won't stay again because of it

8/10 - 좋아요

jim b.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel for stopping through
Other than the traffic noize from the highway close by, this hotel has everything you would want when travelling. The room was clean and comfortable and featured a small fridge and microwave. There's a grassy picnic area with grills. Be sure to check with the hotel first if you want to bring your small dog along as they only have one pet friendly room.

6/10 - 괜찮아요

jim b.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good basic travel hotel
I stayed in a small, clean recently renovated room with a comfortable king bed. The hotel only has one pet friendly room so if you're bringing your small dog, be sure to check if that room is available before booking. I liked that there's a small fridge and microwave in the rooms so you can eat some decent food of your own choosing. The downside to this place as you see in many of the other reviews is that It's right next to I-70 and there isn't a sound wall between you and the highway. It can be rather noisy. There's a small, grassy picnic area with a table and outdoor grills on the west end of the building. I have no complaints about this place other than the traffic noise.

6/10 - 괜찮아요

Colorado rockhound

좋아요: 청결 상태
Good value
Good value and a convenient location for what we needed. Some people may want earplugs--I-70 is just across the street. Rooms and shower were small, but adequate, Only donuts coffee and juice for breakfast. Fridge and microwave were appreciated.

4/10 - 별로예요

AJ travels

별로예요: 직원 및 서비스
Our price was worth the one night stay.
For price the stay was what we expected. Rooms were clean and comfortable. Was a great location to easily get on the highway. They front desk staff was polite but not overly helpful.

8/10 - 좋아요

travling aunt

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
very friendly
good doughnuts, refreshing dip in the pool, very friendly helpful front counter staff

4/10 - 별로예요

lisa 님, South Dakota

별로예요: 직원 및 서비스
Lost reservation
I reserved two nights but when I arrived the desk clerk told me I only had one night because the second night the room was not available. I found another room elsewhere for the second night and checked with the clerk immediately so I wouldn't get charged she said I had no second night room and upon check out was told the same thing. I was still charged for the room and thanks to the help of the manager i finally got a refund. The night desk clerk was so rude and unapologetic.

6/10 - 괜찮아요

Tony 님, Colorado Springs, CO

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Denver Comic Con
According to Expedia.com this hotel was suppose to be within 10 minutes walking distance to the Downtown Denver Convention Center when the Comic-con was being held, which is why we picked this hotel. After driving to the hotel and then checking Google maps, this hotel was 2 hours and 45 minutes walking distance to the downtown convention center, and that was the only sore point of our whole stay. The point of picking a hotel 10 minutes from the Denver Convention Center was to save some money while there. Instead we ended up spending $22.00 for 3 days of parking. It sort of defeated the purpose didn't it.

4/10 - 별로예요

Yadi 님, Grand Junction, CO

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Broken toilet, unable to use bathroom whole stay
Started out great, called hotel day of stay to ask questions and hotel employee was very nice. We came in late, around 12:30pm, and check in was fine. The room was very small but was clean. Problem was, that the toilet wouldn't flush. It was so late so we decided to wait until morning to get it fixed. Alerted front desk about 7am but there was no rush in getting it fixed. With 2 small children, this was a big issue. We ended having to use the lobby bathroom every time someone needed to go. I called the front desk again around 9 and front desk girl seemed bothered that we were asking about it again. No one ever came to fix the bathroom. We checked out around 10:30 and again explained that this was unacceptable! Front desk said that all they could do was knock off was $10. Considering that we paid $100 for the couple hours we were there, we were really upset. Not staying here again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HOTE experience was great...clean rooms close to downtown denver...staff was friendly n helpful.

6/10 - 괜찮아요

Family of Six

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great hospitality
We were a little nervous after reading the other reviews. Here's the details from our stay: the pool is outdoor, which we didn't realize till later. There is a playground which was great. Noise from the highway or freeway was loud outside but didn't affect our sleep. The rooms are small and there is only a mini fridge and microwave sitting on top of fridge so if you are looking to make your own food it is difficult. Room seemed clean. The shower was nice but no tub for the kids. The staff was very pleasant. If the pool were open, we would have stayed another night.