아침 식사, 점심 식사 및 저녁 식사 제공
예약 가능 여부 확인

그로스 마운틴 로지 여행 후기

3.5 out of 5
그로스 마운틴 로지
2 Fairway Dr, Whitefish, MT

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 573개" "
평점 8 - 좋아요. 1003개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 84개" "
평점 4 - 별로예요. 1003개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 21개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Solomon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like that the shower didn't have hot water, only lukewarm. But I liked the free drink, the hot tub, the bed and room were very comfortable.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Theresa Rogers

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Nela

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Shelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Understand there is a resort fee not included in Expedia charges
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jeffrey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very nice and the guys that drive the shuttle were awesome. Beautiful place to stay my only recommendation is making sure you don’t get a room near the exit doors on the north side of the property. There is no slow close on the door and they slam shut making a really loud bang every time and it starts around 6am and is fairly constant from then on.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Michael

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Staff and quiet. Love this place!
2024년 4월에 2박 숙박함
답변 제공: Carly 님, 2024년 4월 15일
Thank you for taking the time to review the Grouse Mountain Lodge! We are thrilled to hear that you had a wonderful time with us. We hope to see you again in the future. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Abdul

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a great place for a quick get away place that offers a lot of amenities
2024년 4월에 2박 숙박함
답변 제공: Carly 님, 2024년 4월 15일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge! We are delighted to hear that you quick get away was a great time. We hope to see you again in the future! Carly M.Management Grouse Mountain Lodge

8/10 - 좋아요

Joni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was unique. Liked the entryway and fireplace area. Rooms and hallways a little dated.
2024년 4월에 1박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We hope that you had a wonderful visit to Whitefish Montana! Carly M.Management Grouse Mountain Lodge

6/10 - 괜찮아요

Kyla

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope that you had a wonderful time with us. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Richard 님, Turin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easter weekend restaurant hours were hit and miss.
2024년 3월에 3박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We had special hours for the restaurant due to our Easter brunch! Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

connie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Friendly staff
2024년 3월에 2박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you enjoyed our team. We hope to see you again in the future. Carly M.Management Grouse Mountain Lodge

6/10 - 괜찮아요

Farzana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed on the 1st floor which I do not recommend. The quiet time was not enforced so we could not get a good night rest. Hotel was otherwise clean, staff were friendly and pool and hot tub were a bonus.
2024년 3월에 2박 숙박함
답변 제공: brit 님, 2024년 4월 1일
Hello Farzana, Thank you for taking the time to provide feedback regarding your recent stay at Grouse Mountain Lodge. I am happy to read that we were able to provide a clean and friendly stay. I sincerely apologize for the the noise you experienced during your stay. This is very surprising feedback as our team is trained and well versed in handling noise complaints. I regret that we were not able to take care of this inconvenience in real time. Please know I have shared your feedback with the appropriate team members to continue to improve in these situations. We hope we get the opportunity to host you again in the future.All the best,Brit RoysAssistant General ManagerGrouse Mountain Lodge

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope that you had a wonderful time with us. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Robyn

2024년 3월에 1박 숙박함
답변 제공: Carly 님, 2024년 4월 15일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope that you had a wonderful time with us! Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Rick

단체 여행, 연인과의 여행, 가족 여행
First time in Whitefish Montana. Thourouly enjoyed our stay.
2024년 3월에 2박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are delighted to hear that you enjoyed your time with us. We hope to see you again in the future. Carly M.Management Grouse Mountain Lodge

8/10 - 좋아요

Bev

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We've stayed here 4 times during winter. The individual rooms are VERY nice; the bed is comfortable, and it's nice that the hotel has a restaurant and bar. We WILL return!
2024년 3월에 1박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are so delighted to hear about your repeat visits. We cannot wait to welcome you back again in the future. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Manuel

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Really recommend.
2024년 3월에 1박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We hope that you had a wonderful time with us. Carly M.Management Grouse Mountain Lodge

8/10 - 좋아요

Barb

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope that you had a wonderful time with us. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Kelli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really liked this property! Super nice and clean. Easy parking. The restaurant was really good. Close to everything around Whitefish.
답변 제공: Carly M. 님, 2024년 3월 11일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you enjoyed your time with us. We hope to see you again in the future! Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love staying here will come back
2024년 2월에 4박 숙박함
답변 제공: Carly 님, 2024년 3월 6일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you enjoyed your time with us. We cannot wait to see you again in the future! Carly M. Management Grouse Mountain Lodge

10/10 - 훌륭해요

Abbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was extremely kind and helpful. Transportation to the airport and downtown was great. Very comfortable lodge with all the fireplaces and furniture.
2024년 2월에 4박 숙박함
답변 제공: Carly 님, 2024년 3월 6일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you had a wonderful time with us. We hope to see you again in the future. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, cozy
2024년 3월에 3박 숙박함
답변 제공: Carly 님, 2024년 3월 6일
Thank you for taking the time to review the Grouse Mountain Lodge. We hope that you had an amazing time with us! Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

LESLIE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Carly M. 님, 2024년 3월 25일
Thank you for taking the time to rate your stay with us at the Grouse Mountain Lodge. We hope that you had a wonderful time with us! Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place, close to downtown, but far enough to feel secluded. Love it and would recommend.
2024년 3월에 2박 숙박함
답변 제공: Carly 님, 2024년 3월 6일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are delighted to hear that you had a great time with us. We hope to see you again in the future. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Daniel M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Carly 님, 2024년 3월 6일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope that you had a wonderful time with us! Carly M.Management Grouse Mountain Lodge

8/10 - 좋아요

Barbara 님, San Antonio

Very personable staff
2024년 3월에 1박 숙박함
답변 제공: Carly 님, 2024년 3월 6일
Thank you for taking the time to review the Grouse Mountain Lodge. We are thrilled to hear that you enjoyed our team! We hope to see you again in the future. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Kyle 님, Riverview

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lodge was relaxing and rustic just as we were looking for. We wanted a mountain esq hotel while still keeping the luxury. The staff was friendly and the restaurant and bar were wonderful. It was located in a good spot for lots of recreational activities and close enough to town to walk and shop and dine.
2024년 2월에 3박 숙박함
답변 제공: Carly 님, 2024년 3월 6일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you enjoyed your time with us. We hope to see you again in the future! Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Jarrod

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff. Great location.
2024년 2월에 2박 숙박함
답변 제공: Carly M. 님, 2024년 2월 29일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you enjoyed your time with us. We hope to see you again in the future! Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Colette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unique place to stay. Nicely situated minutes from town!
2024년 2월에 1박 숙박함
답변 제공: Carly 님, 2024년 2월 27일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you enjoyed your time with us. We hope to see you again in the future. Carly M. Management Grouse Mountain Lodge

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great bar
2024년 1월에 1박 숙박함
답변 제공: Carly M. 님, 2024년 2월 27일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you enjoyed our bar! Carly M. Management Grouse Mountain Lodge

10/10 - 훌륭해요

Christina 님, Missoula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, easy access to downtown!
2024년 2월에 2박 숙박함
답변 제공: Carly M. 님, 2024년 2월 26일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear you had a great time with us. We hope to see you again in the future. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Emily

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Could be cleaner.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Daryl 님, Monterey

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Close to the ski resort. Clean. Could update the hvac.
2024년 2월에 6박 숙박함
답변 제공: Carly M. 님, 2024년 2월 26일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are very happy to hear that you had a great time with us. We hope to see you again in the future. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope that you had a wonderful time with us. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kids always love the outdoor hot tub!
답변 제공: Carly M. 님, 2024년 2월 26일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that the kids loved hanging out in the hot tub. We hope to see you again in the future! Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Carly M. 님, 2024년 2월 26일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope you had a great time with us! Carly M.Management Grouse Mountain Lodge

8/10 - 좋아요

Vicki

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn't like it that you can't reach the shower knob from outside of the shower. Getting blasted with cold water was quite uncomfortable.
2024년 2월에 1박 숙박함
답변 제공: Carly M. 님, 2024년 2월 21일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We hope that you enjoyed your stay with us. We appreciate your feedback in regards to the shower set up, and this has been relayed to the team! Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Erick

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay
2024년 2월에 1박 숙박함
답변 제공: Carly M. 님, 2024년 2월 19일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are very happy to hear that you enjoyed your stay with us. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Neil

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've stayed at several Whitefish properties in past 10 years and Grouse Mtn Lodge is now one of my favorites. Very clean with a great Montana vibe. Staff was very accommodating. Restaurant was great with live entertainment on Friday and Saturday nights. Close to skiing at Whitefish Mountain and very close to Whitefish Lake if you were here in the summertime. Property is right on the golf course too, and was full of cross-country skiers getting some exercise.
2024년 2월에 3박 숙박함
답변 제공: Carly 님, 2024년 2월 19일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you enjoyed your time with us. We cannot wait to see you again in the future!Carly M.Management Grouse Mountain Lodge

4/10 - 별로예요

Sophia

출장 여행
좋아요: 직원 및 서비스
The walls are super thin!!
2024년 2월에 1박 숙박함
답변 제공: BRIT 님, 2024년 2월 19일
Hello Sophia, Thank you for taking the time to provide feedback regarding your recent stay with us at Grouse Mountain Lodge. I sincerely apologize for the less than optimal experience you had specifically with our thin walls. Please know that we are actively working to elevate our property and we appreciate the specific feedback as it gives us areas of focus for future projects.Thank you again and we hope as we continue to elevate we get the opportunity to host you again in the future. All the best,Brit RoysAssistant General ManagerGrouse Mountain Lodge

10/10 - 훌륭해요

PAM

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope that you had a wonderful time with us. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Lisa Dianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is well maintained and feels extremely safe. Friendly staff, nice hot tub/pool and the sauna was a great bonus! Parking was easy and close to entrance doors. Food was delicious as we dined a couple of times there. Definitely warm and cozy with the fireplaces going, plenty of seating areas inside and out. Coffee and water station at your convenience was handy. Parking lot was cleared every morning if there was snow accumulation. We will definitely be back and loved every minute!!
2024년 2월에 5박 숙박함
답변 제공: Jon T 님, 2024년 2월 15일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you had such a wonderful time with us. We hope to see you again in the future! Jon T. Management Grouse Mountain Lodge

10/10 - 훌륭해요

Jenn

가족 여행
Absolutely beautiful. Extremely accommodating.
2024년 2월에 1박 숙박함
답변 제공: Jon T 님, 2024년 2월 12일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you had such a wonderful time with us. We hope to see you again in the future! Jon T. Management Grouse Mountain Lodge

10/10 - 훌륭해요

Nancy

2024년 2월에 2박 숙박함
답변 제공: Jon T 님, 2024년 2월 12일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope you had a wonderful time with us! Jon T. Management Grouse Mountain Lodge

10/10 - 훌륭해요

Krystal

2024년 2월에 1박 숙박함
답변 제공: Carly 님, 2024년 4월 8일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope that you had a wonderful time with us. Carly M.Management Grouse Mountain Lodge

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been staying there for 30 years and always a great stay!
답변 제공: Jon T 님, 2024년 2월 7일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you had such a wonderful time with us. We look forward to seeing you again in the future! Jon T. Management Grouse Mountain Lodge

10/10 - 훌륭해요

Dru

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean convient fair priced!
2024년 2월에 1박 숙박함
답변 제공: Jon T 님, 2024년 2월 6일
Thank you for taking the time to rate the Grouse Mountain Lodge. We hope you had a wonderful time with us! Jon T. Management Grouse Mountain Lodge

2/10 - 너무 별로예요

BRENDA

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff told me that I could check out one night early, When Expedia attempted to verify this, the hotel did not respond so now I am being charged for a night I did not use. Expedia possibly made an attempt to talk to the hotel but when I called the front desk, no one could verify this.
2024년 1월에 2박 숙박함
답변 제공: Alex 님, 2024년 2월 15일
Hello Brenda, Thank you for taking the time to provide feedback from your stay with us. I am concerned to read that there were complications with checking out a night early. I truly apologize that we were unable to verify any communication with Expedia. Please know we will use this as a training opportunity for our team to ensure we relaying the correct information and following up with the appropriate contacts. I truly hope we get the opportunity to host you again in the future. Best, Alex HopkinsGeneral Manager

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location and the restaurant in the hotel
2024년 1월에 3박 숙박함
답변 제공: Jon T 님, 2024년 2월 6일
Thank you for taking the time to review your stay with us at the Grouse Mountain Lodge. We are thrilled to hear that you had such a wonderful time with us. We hope to see you again in the future! Jon T. Management Grouse Mountain Lodge

8/10 - 좋아요

ALICIA

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were allowed to bring our puppy along and she was welcome in all the common areas with us. The food was alright but overpriced for the quality and the service wasn’t very good unfortunately:(
2024년 1월에 1박 숙박함
답변 제공: BRIT 님, 2024년 2월 17일
Hello Alicia, Thank you so much for taking the time to provide feedback regarding your experience at Grouse Mountain Lodge and Logan's Bar and Grill. We are so happy you were able to bring your puppy along and they were able to enjoy our spaces too. As a new puppy mother myself, I know how special it is to have them along for the adventure. I do apologize that the food pricing and service did not meet your expectations. Please know that I have shared your feedback with the appropriate team members so we can continue to elevate and grow services provided. We hope next time you are in the area, we are able to host you and the puppy again!Brit RoysAssistant General ManagerGrouse Mountain Lodge