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데이드림 아일랜드 리조트 여행 후기

4.5 out of 5
데이드림 아일랜드 리조트
Whitsunday Islands, Whitsundays, QLD

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 575개 이용 후기 중 202개" "
평점 8 - 좋아요. 575개 이용 후기 중 168개" "
평점 6 - 괜찮아요. 575개 이용 후기 중 111개" "
평점 4 - 별로예요. 575개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 575개 이용 후기 중 39개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Yebin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: Daydream Island Resort and Living Reef 님, 2022년 3월 3일
Dear Yebin, Thank you for sharing your valuable feedback with us. Kind regards, Daydream Island Resort and Living Reef

8/10 - 좋아요

WENDY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Sigrid

2024년 4월에 4박 숙박함
답변 제공: Daydream Island Resort team. 님, 2024년 4월 16일
Hi Sigrid,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. We are so pleased you enjoyed your stay!We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team

6/10 - 괜찮아요

Steve

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The island is basically only half open to what it was back in 2014. Dining options are limited and for some reason they have moved the SUP and Kayak areas to the other side of the island furthest from where the drinks and eating areas are. Staff are friendly and accommodating and the rooms are clean.
2024년 3월에 5박 숙박함
답변 제공: Daydream Island Resort Team 님, 2024년 4월 4일
Hi Steve,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. We are pleased to hear your room was to your liking and our staff took good care of you. We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future.Kind regards.Daydream Island Resort Team

10/10 - 훌륭해요

Sara Leigh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay outside the busy season. Beautiful Whitsunday surroundings and friendly staff. Main complex has been renovated well. The only two points to criticise where a slightly unloved other end of the island and an unimaginative breakfast buffet, that has lost its charm after the second day. Room for improvement here. But otherwise: we loved it
2024년 3월에 4박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 4월 4일
Hi Sara Leigh,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. It is fantastic to hear that you enjoyed your stay and our staff took good care of you.We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future.Kind regards.Daydream Island Resort Team

8/10 - 좋아요

Della

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Pool area is relaxing and having the “living reef” is great to spend time at. Not much to do at night so be prepared for a quiet vacation. Staff were very nice and efficient. If you get windy weather it is very unlikely you will be able to use the aquatic equipment. Maybe that goes without saying. We had an ocean view room but couldn’t use the balcony because it was so windy. The hotel could use a really good vacuuming and room detailing. Food was hit and miss. For the price, I felt it should have been better.
2024년 3월에 5박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 3월 21일
Hi Della,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. We are so pleased you were able to relax and you took the time to enjoy our unique Living Reef.We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future.Kind regards.Daydream Island Resort Team

10/10 - 훌륭해요

Gina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for a family holiday!!
2024년 1월에 6박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 2월 26일
Hi Gina!Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. We are so glad you enjoyed your time with us! We hope you took time to enjoy our Underwater Observatory.We look forward to welcoming you back to the island in the future. Kind regardsDaydream Island Resort Team

10/10 - 훌륭해요

Zoe Samantha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Such a beautiful island. Although our stay being fairly short we found we had heaps of access to many different facilities including the gift shop, pools, restaurants/bars etc. The free complimentary buffet breakfast was much appreciated and the friendly staff made us made us feel welcomed :) many thanks, room 1313
2024년 2월에 3박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 2월 23일
Hi Zoe Samantha,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. We are so glad to hear you enjoyed your stay and that our staff took good care of you!We look forward to welcoming you back to the island in the future. Kind regards,Daydream Island Resort Team

10/10 - 훌륭해요

Sylvie 님, Anjou

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 2월 13일
Hi Sylvie,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We are so pleased you had a good time - We hope you took a moment to enjoy our incredible Living Reef!We look forward to welcoming you back in the future.Kind RegardsDaydream Island Resort Team

6/10 - 괜찮아요

David Charles

2024년 2월에 4박 숙박함
답변 제공: Daydream Island Resort team. 님, 2024년 3월 20일
Hi David,Thank you for taking the time to leave feedback about your recent stay at Daydream Island Resort.We are pleased you enjoyed your stay - We hope you took the time to enjoy a cocktail at Tonic Bar!We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team.

10/10 - 훌륭해요

Flavian

2024년 2월에 4박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 3월 20일
Hi Flavian,Thank you for taking the time to leave feedback about your recent stay at Daydream Island Resort. We are so pleased to hear you enjoyed your stay! We hope you took the time to experience our unique Underwater Observatory.We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team

10/10 - 훌륭해요

Lisa

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Day dream is literally a dream to stay at the staff are amazing, the food is fabulous and the activities on and off the island are outstanding.
답변 제공: Daydream Island Resort team 님, 2024년 2월 8일
Hi LisaThank you for taking the time to write such wonderful feedback about your recent stay at Daydream Island Resort.We are so pleased you enjoyed your stay and were able to take advantage of our activities!We look forward to welcoming you back to the island in the future. Kind regardsDaydream Island Resort Team

2/10 - 너무 별로예요

Maged

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff aren't friendly, no food variety. We are a group of 15 persons and faced issues in all the rooms. 1- one room had aircon problem and safe not working upon arrival ( they fixed both in 2 hours). 2- Safe not working in the second room and they couldn't fix and didn't offer to change the room. 3- Aircon stopped in my room at 23:30 ( Temperature is 28c and humidity very high), it is 2:30 am and they still couldn't fix it, they asked us to move to another room so we can sleep. My whole family couldn't get to sleep till 3:30am. As a result my kids missed the breakfast next morning and slept most of the day. Jonathan (Manager) refused to do a night refund after all this hassle and the frustration we had. NEVER to book in this resort again. I had to give one star in order to leave a review otherwise i would have given ZERO star.
2023년 12월에 5박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 2월 4일
Hi Maged,Thank you for taking the time to write feedback about your stay at Daydream Island.I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. Kind regards,Daydream Island Resort Team

10/10 - 훌륭해요

SALLY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs more food options for meals
2024년 1월에 3박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 30일
Hi Sally,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We hope you had a wonderful stay while in the incredible Whitsundays! We appreciate your feedback as it will guide us to improve in the future. We look forward to welcoming you back to the island in the future.

6/10 - 괜찮아요

Rabie

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms. No coffee machine. Furniture outdated. No complimentary biscuits. Exhaust fan faulty. Aircon excellent. Tv installed too high on wall. Shower head is terrible and drainage for vanity and bath is very poor. Brekky Area. Staff took too long to clean spillages. Fans not turned on and with the extreme humidity not comfortabl to eat at all. Everyone was dripping with sweat. Including staff. Food was way too salty. Hash browns not fresh. Not a range of hot food available. Same menu daily. Range of Activities were excellent however equipment such as stinger suits snorkels masks were very poor condition with rips in the suits. Pools were dirty and water way too hot. Gym is excellent. Service is good with helpful and friendly staff. Would i recommend it to family members? Probably not.
2024년 1월에 4박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 22일
Hi Rabie,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I'm glad you had good service with our wonderful staff and were able to take advantage of our wide range of activities and gym! We apologise that on this occasion, we did not meet your expectations in all areas. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 - 좋아요

Eldi

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lack of variety for the restaurants on the island very simple and basic
2024년 1월에 7박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 22일
Hi Eldi,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I hope you had a wonderful stay while in the Whitsundays!We appreciate your feedback as it will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

10/10 - 훌륭해요

Shanae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful
2024년 1월에 2박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 22일
Hi Shanae, Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays!We look forward to welcoming you back again in the future.

10/10 - 훌륭해요

Roy Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff went overboard to make our stay fantastic, highly recommended.
답변 제공: Daydream Island Resort team 님, 2024년 1월 19일
Hi Roy, Thank you for taking the time to write such wonderful feedback about your recent stay at Daydream Island Resort. We are so pleased to hear that our staff helped make your stay so fantastic. We look forward to welcoming you again in the future.

10/10 - 훌륭해요

Mandeep

2024년 1월에 3박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 19일
Hi Mandeep,Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy a sunset at Lovers Cove.We look forward to welcoming you back again in the future.

8/10 - 좋아요

Sabika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a good and enjoyable stay. One thing that could do with improvement is the breakfast buffet included, food could be more fresh and more of a variety.
2024년 1월에 4박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 19일
Hi Sabika,Thank you for your wonderful feedback about your recent stay at Daydream Island Resort. I hope you had a relaxing stay and took the time to enjoy our beautiful living reef.We look forward to welcoming you back again in the future.

8/10 - 좋아요

Wendy

가족 여행
Ants in room all over wall. House keeping not replacing towels, cups and saucers. Not having a vacuum or broom with them to sweep/clean floors. Very poor service. Plus female staff on Reception need to smile at least once !
2024년 1월에 8박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 19일
Hi Wendy,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 - 괜찮아요

Amrita

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Resort should provide better customer service since many people go there to relax and have a good holiday. I went there with my other 2 friends, we had to constantly asked for extra towels, water glass & etc even though room was booked for 3 people. Quality and quantity of food was very low for all the meals, eve ice cream weren't tasting like ice cream, felt like we were provided with all the left over food with very high price.
2024년 1월에 3박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 19일
Hi Amrita, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 - 좋아요

Nicola Roselind

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 19일
Hi Nicola, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

8/10 - 좋아요

Anna 님, Ormeau

연인과의 여행
좋아요: 직원 및 서비스
It's a good resort, they just need to improve in maintaining the property. The rooms needs to be cleaned at least every other day if they cannot afford a daily housekeeping. They probably need to hire more staff to better their service. Good for a max 4 days stay, otherwise you will get bored. We had a good experience overall. It is a very unique resort with lots of potential. The staff are very friendly and accommodating. We would certainly go back as it is a great experience to just be stuck in an island, be away from the hustle and bustle and just do nothing but chill and eat.
2023년 12월에 6박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 19일
Hi Anna, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I'm glad our wonderful staff took care of you during your stay and I hope you had the time to enjoy the unique living reef!We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Rosanna

좋아요: 청결 상태
2024년 1월에 4박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 19일
Hi Rosanna, Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy a sunset at Lovers Cove.We look forward to welcoming you back again in the future.

8/10 - 좋아요

Tim

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 19일
Hi Tim, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
2023년 12월에 7박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi!Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

6/10 - 괜찮아요

Elita

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom had mould and the shower screen was so covered in soap scum, you could hardly see through it. We went to wash my niece in the bath and the paint was peeling off the tub. Not great. The food is super limited and not very appetising.
2024년 1월에 5박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi Elita,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 - 괜찮아요

Michelle

2023년 12월에 7박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi Michelle,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time while you were in the beautiful Whitsundays!We look forward to welcoming you back again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
So much potential, but misses the mark.
Its an Ok resort, but nothing like others in the area in terms of service, cleanliness and variety. Only 2 main restuarants to choose from plus the breakfast buffet that is also a third dinner choice for 'bbq' but is simply not worth the per head price you pay. The staff are all forced to run multiple jobs eg the lifeguards are also in charge of some of the arts/craft activities, so clearly the owners are trying to stretch their staff to avoid having specialised people available which means no one 'owns' anything and are just there to get in and out everyday for a pay cheque and are not very dedicated to their roles. The grounds are not well kept with kangaroo poo everytwhere and no one is cleaning up after them or the guests by the pool which means the animals are getting into all the scraps and making a mess. On a positive, Lovers Cove is wonderfull and location to the other islands is great. Shuttle service is good. Island had a great opportunity to open back up after Cyclone Debbie as an exclusive resort, but has missed the mark with poor management and trying to sweat both physical and people assets.
2024년 1월에 5박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time while you were in the beautiful Whitsundays!I'm glad you were able to enjoy Lovers Cove - We think its pretty special. We apologise that some areas did not meet your expectations but rest assured your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

10/10 - 훌륭해요

Rachelle Jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi Rachelle,Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

8/10 - 좋아요

Maxine Brigid

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay at Daydream - the inclusions were fantastic, it was super convenient having everything available to you on the island, and staff were so helpful! Personally we loved the coffee kiosk, so we could take a coffee on a morning walk around the island. Also loved being able to hire all water sports equipment for free! Rooms were neat and clean, and the activities timetable was fantastic!
2024년 1월에 5박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi Maxine,Thank you for such wonderful feedback on your recent stay at Daydream Island Resort. We are so happy to hear you enjoyed the convenience of Coffee Bean and were able to fully enjoy the fantastic offerings from activities and get out on the beautiful blue waters!We look forward to welcoming you back again in the future.

4/10 - 별로예요

Linda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi Linda,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time while you were in the beautiful Whitsundays!We look forward to welcoming you back again in the future.

6/10 - 괜찮아요

Kyle

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi Kyle,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time and were able to enjoy a sunset at Lovers Cove!We look forward to welcoming you back again in the future.

2/10 - 너무 별로예요

Sarah

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stuff was unprofessional the service was outrages the food was terrible
2023년 12월에 4박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi Sarah,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 - 괜찮아요

Marie-Louise

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi Marie-Louise,Thank you for taking the time to write feedback about your recent stay at Daydream Island.I do hope you had a wonderful time and enjoyed our amazing Living Reef!We look forward to welcoming you back again in the future.

2/10 - 너무 별로예요

Sewa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overrated, overhyped, not worth the money. Motels are probably better than this so-called resort. They can't even provide water bottles with the kind of money they charge. Too crowded...When I said, don't you even ask "how was your stay", the person at concierge just grinned, didn't even say a word. That to me is callous attitude.
2023년 12월에 2박 숙박함
답변 제공: Daydream Island Resort team. 님, 2024년 1월 18일
Hi Sewa, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 - 좋아요

Joshua

아이를 동반한 가족 여행
좋아요: 청결 상태
Absolutely beautiful location. Greeting staff and reception staff upon entry are super vibrant and friendly, the rest of the staff not so much. Very Under staffed for a peak period. Average food and not many options. Food and drinks on the expensive side for what you get and for the quality. Pools were nice. The living reef was great. Not many options for young children. Buffet breakfast was outstanding. Overall a great time and would visit again but with lower expectations. The mixed reviews online were lived up to
2023년 12월에 7박 숙박함
답변 제공: Daydream Island Resort team. 님, 2024년 1월 17일
Hi Joshua,Thank you for taking the time to leave us this review! We are so glad you enjoyed the pools and living reef and our wonderful buffet breakfast.We look forward to welcoming you again as we strive to exceed your expectations.

4/10 - 별로예요

Omar 님, BOOVAL

2023년 12월에 6박 숙박함
답변 제공: Daydream Island Resort team. 님, 2024년 1월 18일
Hi Omar,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 - 괜찮아요

Samantha

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
My partner and I stayed on daydream island for seven nights. Perhaps if you are looking for a family holiday with young children, and are not too fussed about frills, this may be just the thing. For couples looking for a quiet relaxing hassle free holiday, it didn’t quite hit the spot. Bookings - Be warned in advance that bookings to do anything are essential (eat lunch/ dinner/ go on a ferry etc). Nothing can be done spur of the moment! In addition, the activities that we did book were not exactly a seamless experience. Missed details led to us doing a considerable amount of organising on behalf of staff, with a “cruise” to Whitehaven beach sold to us turning out to be simply a series of ferry passes. Staff and service- Very hit and miss, some were exceptional (Brendan from jet skiing and jade from Salti dining). Others were too young, clearly just here for a short time and no real investment in making your experience better. Lack of hospitality experience showed, with house keeping not emptying bins (and not refilling bin liners once I emptied it myself), not vacuuming rooms when asked and having no system to easily make requests for room service. Additionally, ringing for the front desk was never answered. It took us walking down to front desk (always manned by staff) for us to put requests in. Sometimes they were actioned, mostly not. Amenities - The pool area needs way more shade available, especially given the large amount of young families and children.
2023년 12월에 7박 숙박함
답변 제공: Daydream Island Resort team. 님, 2024년 1월 17일
Hi Samantha,Thank you for taking the time to share your experience at Daydream Island Resort.We are so glad you enjoyed your experience Brendan and Jade, they are wonderful!We apologise that some areas did not meet your expectations but rest assured your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 - 괜찮아요

Omar 님, BOOVAL

별로예요: 직원 및 서비스
generally a nice place staff is a real issue and service subsequently is exceptionally low quality
2023년 12월에 2박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi Omar,Thank you for taking the time to share your experience at Daydream Island Resort. I hope you were able to enjoy our wonderful Living Reef while you stayed with us!We apologise that some areas did not meet your expectations but rest assured your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 - 좋아요

Anura

2023년 12월에 4박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 22일
Hi Anura, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

4/10 - 별로예요

Bharat

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 3박 숙박함
답변 제공: Daydream Island Resort team 님, 2024년 1월 18일
Hi Bharat,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

10/10 - 훌륭해요

lynsey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views and spacious room - free in house movies - 2 lovely restaurants and cute pool swim up bar. Loved the wildlife and the living reef was excellent and unique. Great tour from the island and easy to get to from Hamilton island airport
2023년 12월에 4박 숙박함
답변 제공: Daydream Island Resort team. 님, 2024년 1월 17일
Hi Lynsey, Thank you for your wonderful feedback about your recent stay at Daydream Island Resort. Were so glad you enjoyed your stay and got to experience our incredible wildlife and Living Reef.We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Space

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an amazing stay.
2023년 12월에 3박 숙박함
답변 제공: Daydream Island team 님, 2023년 12월 14일
Hi SpaceGreetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

10/10 - 훌륭해요

Tamsin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This resort was so beautiful and amazing!! We would come back in a heart beat. Strongly recommend this resort to friends and family. The
2023년 12월에 4박 숙박함
답변 제공: Daydream Island team 님, 2023년 12월 14일
Hi Tamsin,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

8/10 - 좋아요

Karen

2023년 12월에 1박 숙박함
답변 제공: Daydream Island team 님, 2023년 12월 14일
Hi Karen,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

10/10 - 훌륭해요

Ruby

답변 제공: Daydream Island Resort team 님, 2024년 2월 8일
Hi Ruby,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We are so pleased you had a good time - We hope you took a moment to enjoy our incredible Living Reef!We look forward to welcoming you back in the future.Kind RegardsDaydream Island Resort Team

6/10 - 괜찮아요

Evrethiki

좋아요: 직원 및 서비스
Daydream island is a stunning small island on it own. Disappointed that the other side of this tiny island has been abandoned.
2023년 11월에 6박 숙박함
답변 제공: Daydream Island team 님, 2023년 12월 14일
Hi Evrethiki,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,

4/10 - 별로예요

Natalie

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very disappointing!! We had old blood stains on our sheets! The food quality is poor and very expensive. Overall poor service from staff. No room service and nowhere to dine for a late lunch. Many of the facilities that were advertised were closed down. The only thing going for this place is the location.
2023년 12월에 2박 숙박함
답변 제공: Daydream Island team 님, 2023년 12월 14일
Hi Natalie,Greetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,