내부

힐튼의 스파크 여행 후기

2.5 out of 5
힐튼의 스파크
4500 Kell Blvd, Wichita Falls, TX

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 421개" "
평점 8 - 좋아요. 1000개 이용 후기 중 287개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 124개" "
평점 4 - 별로예요. 1000개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 84개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Bennie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always Our Choice In Wichita Falls
We stay here every time we visit Wichita Falls. It's convenient to just about everything. The hotel is very clean and quiet and the staff is always nice and helpful.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 29일
Hi Binnie,Thank you for being a loyal guest! We're thrilled to hear that our convenient location, cleanliness, and friendly staff have made your stays enjoyable. Your continued support means a lot to us, and we can't wait to welcome you back on your next visit to Wichita Falls.

10/10 - 훌륭해요

Jimi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 24일
Hi Jimi,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

6/10 - 괜찮아요

Victor

2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 29일
Hi Victor,We value your feedback and strive to ensure your complete satisfaction. Please share your ideas and suggestions with us for your future stay.

2/10 - 너무 별로예요

Tommy

I unfortunately can't say how the property was or how the staff treated me because i did not get to check in and stay in the room. I unfortunately made a mistake with the dates i made my reservation for and wasn't in town the day of my reservation. Im not happy because i couldn't change the dates.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 12일
Hi Tommy,Thank you for sharing your review. We regret the inconvenience you experienced with your reservation and never want our guests to go back like this without hosting them. We are actively investigating your feedback with our management for prompt action and will reach out to you for further information.

2/10 - 너무 별로예요

Amanda

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds taken apart and in the hall ways due to bed bugs, smells like mildew and black tarps hanging on the front windows.
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 12일
Hi Amanda,This is certainly not the experience we aim to provide our guests, and we deeply regret the inconvenience you faced. Rest assured, we take your feedback seriously and will be addressing these concerns immediately to ensure a more comfortable and enjoyable stay for our future guests.

10/10 - 훌륭해요

Maurice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a very nice and quiet place to go. They are under renovations but it was still very very awesome!
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 12일
Hi Maurice,We appreciate your positive feedback and the excellent rating! It's great to know that you enjoyed your stay with us. We look forward to having you back soon for another enjoyable experience.

4/10 - 별로예요

Rafaela

2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 28일
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 - 훌륭해요

Bennie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My Choice in Wichita Falls
I stay at this hotel every time I visit Wichita Falls. I have always had great service when staying here. The hotel is in a great, safe location with shopping and dining close by. The rooms are very clean and quiet, and the staff is always very friendly.
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 31일
Hi Bennie,Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!

8/10 - 좋아요

Jurhree

2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 18일
Dear Guest,Thank you for choosing to stay with us. We greatly appreciate your positive experience and the generous 8-star rating you have given us. Our primary aim is to ensure the complete satisfaction of our guests so we eagerly welcome any ideas or suggestions you may have for your future stays, as we are committed to continually improving our services. We look forward to the opportunity of serving you again during your next visit and providing you with an even better experience.

2/10 - 너무 별로예요

Cody

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst place! Too many things to list.
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 16일
Dear Guest,We are distressed to see you unhappy. We never want our guests to go back with an unpleasant experience. Our main purpose is to make our guests smile and be happy and for this, we strive each day. We regret we fail this time in your case. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better in the future.

4/10 - 별로예요

Shannon

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found dead skin cell and Toe nails in bed. The housekeeper was rude to me. Was not happy with room. Looked old. Rust in shower. Told front desk clerk, he said they’re remodeling.
2023년 11월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 28일
Dear Guest,I'm incredibly sorry to hear about your disappointing experience. Finding cleanliness issues in the room and encountering rude behavior from the housekeeper is unacceptable. Please accept our sincere apologies for this. Your feedback is essential, and we'll address these issues immediately to ensure improvements are made, especially during the remodeling process. We value your patience and hope to regain your trust in the future.

2/10 - 너무 별로예요

Josiah

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was told the pool was heated after checking in and being there a hour got down to the pool to find to the disappointment of my kids was not heated. Did not have any hand towels or soap in the room floor was dirty shower leaked onto the floor no matter how you adjusted the curtain because the faucet leaked down the shower wall and ran out the side. Then after dealing with the front desk and Expedia CS for almost 2 hours they decided to refund me but wanted me to leave the room by this time my 2 little kids had fallen asleep because is was after 9pm and we had been on the road since 3.30. So that hotel will be my last option when looking and Expedia sucks also.
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 20일
Dear Guest,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

2/10 - 너무 별로예요

Tiffany

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property had no water when i arrived and the room shower never got hot water. Also, there were roaches in the bathroom. Not having water and then not having hot water was annoying for a 2 day trip.
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 13일
Dear Guest,We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. We would love it if you would come back to stay with us again - we do not doubt that the next time you would have the wonderful experience that the vast majority of our guests have.

4/10 - 별로예요

Elizabeth

별로예요: 숙박 시설 상태 및 시설
It was not very clean and smelled strange. I was not comfortable there.
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 11일
Dear Guest,We apologize for this interaction and will follow up with the team to ensure this does not happen in the future to you or any other guest. Please be assured that this is not an everyday occurrence with our team. We hope you will give us another opportunity in the future.

4/10 - 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Ever
when I booked with you it was not mentioned that the hotel is in the middle of being remodeled! There are remodeling supply"s stacked in the halls. My room (114) had not been touched except for a large hole cut in the wall to get to the shower plumbing. The 3 nights I stayed, the room was never cleaned. It was difficult to find anyone at the desk. The room (and the hotel) had a strange smell. NEVER AGAIN
2023년 10월에 3박 숙박함
답변 제공: Mike patel 님, 2023년 10월 22일
I am so sorry we are updating the property from the 3rd floor and down I know we have an indoor room property we are doing our best to keep it clean while the renovation is been complete again we are sorry about the experience hope to see you soon after the renovation thank you for your feed back

10/10 - 훌륭해요

Yves

.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 18일
Hi Yves,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

6/10 - 괜찮아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Location was good for our needs on a one night stay to visit family. Bed just okay with paper thin sheets.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 18일
Hi Sarah,Thank you for your review! We are glad to hear that you found our location to be convenient. We strive to provide our guests with a prime location to our guests. We have shared your feedback regarding the sheets with the concerned staff for improvements. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.

8/10 - 좋아요

Ashten

좋아요: 청결 상태, 직원 및 서비스
Good
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 14일
Dear Guest,Thank you for taking the time to share your feedback! We're glad to hear that you recognized the efforts of our team in providing you with a positive experience. Wishing you many more enjoyable stays with us in the future!

10/10 - 훌륭해요

Joey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 17일
Hi Joey,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 - 훌륭해요

Nikki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was home away from home
My friend and I were staying two to three nights a week for over a month because the price on my hotels.com was a great price for a nice hotel room in the better part of town. As of around the first of October the price increased from $55 plus tax to $69 plus tax, unfortunately we won’t be able to stay as often or as much as we were but we will keep it on our list for special getaways occasionally. Great staff still recommends to everyone who might ask how it is.
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 11일
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
We were satisfied with our stay. We just need bigger towels. They were remodeling, but the rooms were clean
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 11일
Hi Sandra,Thank you for taking the time to share your feedback with us. We are delighted to hear that you were satisfied with your stay at our establishment. Your constructive comment regarding the towels is duly noted, and we appreciate your understanding regarding the ongoing remodeling process. We assure you that we are continuously working to enhance our guests' experience, and your valuable input serves as a valuable source of inspiration for our future improvements. We look forward to welcoming you back in the future, and we are committed to ensuring an even more enjoyable stay.

6/10 - 괜찮아요

Brady

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
nothing great but nothing terrible it was convenient
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 1일
Hi Brady,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

4/10 - 별로예요

Michael

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is being remodeled so there was no breakfast as advertised which had I known I would have stayed elsewhere. There was a sign in the elevator saying water would be turned off Wednesday or Thursday. None of this was on the hotel website or Expedia. I would call before booking if these things are important to you.
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 25일
Hi Michael,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

8/10 - 좋아요

Greta

2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 7일
Dear Guest,Thank you for your 4-star rating! We're glad to hear that you enjoyed your experience with our service. We always strive to provide the best possible experience for our customers, so if there is anything that we could improve upon, please do not hesitate to let us know. We appreciate your feedback and hope to serve you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 13일
Dear Guest,I deeply appreciate your generous 10-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 - 좋아요

Tatyanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was fine
답변 제공: Sophia CSR 님, 2023년 9월 11일
Hi Tatyanna,Appreciate you for taking the time to leave a review and for giving us a 4-star rating and review. We are glad to hear that you had a positive experience with our service. If there is anything specific that you think we could improve upon to earn that fifth star, please do not hesitate to let us know. We are always looking for ways to enhance our offerings and provide the best possible experience for our guests. We hope to have the opportunity to serve you again in the future.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
pool was closed our entire stay
2023년 8월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 6일
Hi John,Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Roberta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 6일
Hi Roberta,On behalf of our entire staff - It was our pleasure to provide you with such a wonderful experience. We would love to see you back on your next trip to the area! Please do let us know if there is anything that we can do to make the next visit enjoyable for you. We look forward to hosting you again and hope to delight you with a superior experience during your next trip to the area.

10/10 - 훌륭해요

Marcus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simple nice size for my family
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Dear Guest,We greatly appreciate your fantastic review! Feedback like yours motivates us to continuously strive for excellence. We're thrilled to know you're enjoying our services, and we assure you that our dedication to your satisfaction will remain unwavering. We look forward to welcoming you back for an even more delightful experience on your next visit.

8/10 - 좋아요

William

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Hi William,Thank you for awarding us a 4-star rating. We're delighted to learn that you had a positive experience with our service. If there are any particular areas you believe we could refine to earn that fifth star, please feel free to share. We're constantly seeking ways to elevate our services and ensure our guests have the best possible experience. We look forward to the chance to serve you again in the future.

10/10 - 훌륭해요

Troy

2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 23일
Hi Troy,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

4/10 - 별로예요

Brandi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 4일
Hi Brandi,Appreciate you for choosing us for your recent stay. Since you have rated us below 2, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not in your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.

4/10 - 별로예요

Kate Coronado

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff were friendly and polite. Unfortunately, the floor in our room was so dirty and sticky and made our feet black. It was brought to the attention of the front desk staff and a staff person came to inspect, then clean the floor. However, the floor was not completely clean and still made our feet black so had to wear shoes in the room the whole time. There were bugs in the bathroom tub/shower. No soap at the bathroom sink and the faucet leaked. The matresses,however, were comfortable.
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 29일
Hi Kate,We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve the guest experience. We hope you'll return someday to see how we're improving.

10/10 - 훌륭해요

Annissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Mike 님, 2023년 8월 29일
Thank you

6/10 - 괜찮아요

Virginia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk clerk was very friendly upon arrival. Quick check in. Adequate parking. The staircase was beautiful. The room was older. The bathtub had stained black mold on the grout and up the tile. It was very slippery in some areas. The floor was hard substance and had a film that felt dirty and sticky. The sheets were clean. The bed frame stuck out too far on the corners so we kept hitting our legs. The curtains didn’t block out the light enough from the back parking lot security lighting. The towels were small and thin. Housekeeping did not exchange towels during our two night stay. Nor cleaned the room period. There was a lot of noise heard from the room above us from them walking around. Overall the staff though were extremely friendly. I think just a little updating and soundproofing would help this hotel tremendously.
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 8일
Hi Virginia,We sincerely appreciate your detailed feedback and are delighted to hear that you found our front desk clerk welcoming and enjoyed a swift check-in process, along with ample parking facilities and the elegance of our staircase. We apologize for any inconveniences you encountered during your stay, particularly regarding the room's condition, cleanliness, and amenities such as the bathtub, flooring, and curtains. Your comments regarding the bed frame and noise disturbance have been duly noted. We are truly grateful for your kind words about our friendly staff. Your valuable feedback will be instrumental in our ongoing efforts to improve and enhance our guest experience, and we hope to have the opportunity to welcome you back in the future with a more updated and soundproofed environment to ensure a more comfortable stay. Thank you for choosing our hotel.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Noisy tenants
Floors desperately need washing. Next time we will request the top floor because the family with kids on the floor above us ran and stomped like elephants until midnight!
2023년 8월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 29일
Dear Guest,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

10/10 - 훌륭해요

Kelly

2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 16일
Hi Kelly,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. We always welcome our guest's ideas and suggestions. Hope to see you very soon!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 27일
Hi Chris,Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!

4/10 - 별로예요

Linda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevator wasn’t working and the only available rooms were on the 3rd floor
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 16일
Hi Linda,Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will investigate these issues and will take the required measures. We hope to serve you better next time.

10/10 - 훌륭해요

Kristi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a very pleasant stay & a stress free check in. Would highly recommend. Rooms are huge!
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 13일
Hi Kristi,Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!

10/10 - 훌륭해요

Louis

2023년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 25일
Hi Louis,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us and are looking forward to serving you again on your future travels.

10/10 - 훌륭해요

Chelseay

2023년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 23일
Hi Chelseay,We are delighted to have provided you with suitable accommodation for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again before long.

10/10 - 훌륭해요

Angie

2023년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 2일
Hi Angie,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Daniel

2023년 6월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 26일
Hi Daniel,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 3일
Hi Elizabeth,Appreciate you for taking the time to leave a review and for giving us a 4-star rating. We are glad to hear that you had a positive experience with our service. If there is anything specific that you think we could improve upon to earn that fifth star, please do not hesitate to let us know. We are always looking for ways to enhance our offerings and provide the best possible experience for our guests. We hope to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean!
2023년 6월에 1박 숙박함
답변 제공: Mike patel 님, 2023년 7월 2일
Thank you

8/10 - 좋아요

Chelseay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Mike patel 님, 2023년 7월 2일
Thank you

10/10 - 훌륭해요

Rolando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel stay!
My stay here at the Nature Inn & Suites was great. We stayed in a single King bed room. The hotel was clean, the staff were very polite & assisted me soon as I walked in. The room we got was very clean, bed was nice & comfy. Bathroom was great. Also has a mini fridge if you need cold storage & a microwave. Also there's an indoor pool & free breakfast. Would definitely stay again & recommend this place!
2023년 6월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 27일
Hi Rolando,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 21일
Hi James,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

Carolyn

2023년 6월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 14일
Hi Carolyn,Appreciate you for sharing the rating of your recent stay with us. Glad that you had a nice stay with us. However, our team goal is to give you an awesome stay. If you have any suggestions please share them with us. Hope to serve you better on your next visit.