스위트, 퀸사이즈침대 2개 | 책상, 다리미/다리미판, 간이 침대, 무료 WiFi
예약 가능 여부 확인

홀리데이 인 익스프레스 뉴튼, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 뉴튼, IHG 호텔
1430 E Broadway Court, Newton, KS

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 416개 이용 후기 중 221개" "
평점 8 - 좋아요. 416개 이용 후기 중 115개" "
평점 6 - 괜찮아요. 416개 이용 후기 중 43개" "
평점 4 - 별로예요. 416개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 416개 이용 후기 중 17개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff members were all friendly and had smiling faces
2024년 4월에 1박 숙박함

8/10 - 좋아요

John

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The bathroom was not quite as clean as I expected.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Estrella

별로예요: 청결 상태
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Patricia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Nicole 님, 2024년 4월 29일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

8/10 - 좋아요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Nicole 님, 2024년 4월 29일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

6/10 - 괜찮아요

Noel

가족 여행
Renovatation in process. No hot breakfast.
2024년 4월에 1박 숙박함
답변 제공: Nicole 님, 2024년 4월 17일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 - 훌륭해요

ROBERT

2024년 4월에 1박 숙박함

8/10 - 좋아요

Jamilyn

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a quiet stay.
2024년 4월에 1박 숙박함
답변 제공: Nicole 님, 2024년 4월 10일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 - 훌륭해요

Melanie

2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 4월 29일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 - 좋아요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Evening and overnight staff were great. Breakfast was just okay, room floor and bathroom could have been cleaner. There is remodeling going on so that could be the reason for some things not being as clean as I expected.
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In process of remodeling, still very clean.
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Raul Rivera

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay.
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 4일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 - 훌륭해요

Randy 님, Berthoud

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elevator flooring was peeling badly. 1st floor rooms were under construction.
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 4일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 - 훌륭해요

Dakota

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Nicole 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 - 별로예요

Stacy

가족 여행
별로예요: 편의 시설/서비스
Both queen beds had lots of hairs on the sheets. Swimming pool was closed with no disclosure when booking the room.
2024년 2월에 1박 숙박함
답변 제공: Nicole 님, 2024년 2월 28일
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

8/10 - 좋아요

Lydia

좋아요: 청결 상태, 직원 및 서비스
Available with short notice, but price was higher than other hotels in area that are higher quality.
2024년 2월에 1박 숙박함
답변 제공: Nicole 님, 2024년 2월 28일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 - 훌륭해요

Glory

가족 여행
Some areas are under remodel, but the room was exceptional and the check in was easy. Front desk staff was very courteous.
2024년 2월에 1박 숙박함
답변 제공: Nicole 님, 2024년 2월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 - 좋아요

Raymond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday Inn
Had a very comfortable stay here. They were doing construction and there were boxes in our room but one of the staff moved it.
2024년 2월에 1박 숙박함
답변 제공: Nicole 님, 2024년 2월 11일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 - 별로예요

Jamie

2024년 2월에 2박 숙박함
답변 제공: Nicole 님, 2024년 4월 29일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

4/10 - 별로예요

Andy

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nicole 님, 2024년 2월 5일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

Justine

2024년 2월에 1박 숙박함
답변 제공: Nicole 님, 2024년 2월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 - 훌륭해요

Samantha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was under construction when we stayed but they did their best to make sure the noise and mess was kept to a minimum. The staff was very friendly and helpful
2024년 1월에 1박 숙박함
답변 제공: Nicole 님, 2024년 1월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 - 별로예요

Christopher

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beneath pillows was lots of lint and actual dirt - like sand! Shower was janky and kept falling down. Toilet wouldn’t flush away debris. Lights and outlets on the sides did not work. TV was tiny and crap. Remote was oily. Gross place. This for $100/night Holiday Inn is never this bad. Inwould stay somewhere else.
2024년 1월에 1박 숙박함
답변 제공: Nicole 님, 2024년 1월 23일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

4/10 - 별로예요

Joanne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not as expected
Hotel was very outdated. The shower had water damage and pain was chipping all over the room. Not what I was expecting
2024년 1월에 1박 숙박함
답변 제공: Nicole 님, 2024년 1월 14일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are undergoing renovations currently to update our hotel.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 - 훌륭해요

Mark

2024년 1월에 1박 숙박함
답변 제공: Nicole 님, 2024년 2월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 - 좋아요

Michael 님, Sebewaing

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Nicole 님, 2024년 1월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 - 좋아요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Nicole 님, 2023년 12월 26일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 - 좋아요

Blake

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly service and the breakfast was above average for sure.
2023년 12월에 1박 숙박함
답변 제공: Nicole 님, 2023년 12월 26일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 - 별로예요

wayne

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never again
2023년 12월에 1박 숙박함
답변 제공: Nicole 님, 2023년 12월 12일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

8/10 - 좋아요

Valarie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice ce and relaxing. Did find dirty fingernails on the bathroom floor but otherwise clean.
2023년 12월에 1박 숙박함
답변 제공: Nicole 님, 2023년 12월 12일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

6/10 - 괜찮아요

Danny

2023년 11월에 2박 숙박함
답변 제공: Nicole 님, 2023년 12월 26일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 - 너무 별로예요

Brad

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was being renovated and we were told that our room had already been renovated which was not true. The bathtub had mold and the bed had a huge dip in it from being completely worn out. The walls had been patched multiple times and were dingy
2023년 11월에 1박 숙박함
답변 제공: Nicole 님, 2023년 11월 28일
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

2/10 - 너무 별로예요

Skylar

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Renovations are well underway, which happens at hotels I get, but it is Thanksgiving morning and they were at it bright and early in the room directly above us. Scraping the floor and tile. Running wiring in the walls. Using saws and drills. I have video of it. The bathtub in our room didn’t look like it had been cleaned prior to our stay. Tv was broken. I think the part I’m upset with is that it’s not like they didn’t know which part of the hotel renovations were happening in the building, so why put us directly where it is happening?
2023년 11월에 1박 숙박함
답변 제공: Nicole 님, 2023년 11월 24일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

6/10 - 괜찮아요

Mark

2023년 11월에 3박 숙박함
답변 제공: Nicole 님, 2024년 1월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn Express NEWTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stained sheets and comforters
The sheets and comforters were not clean in both rooms that we were put in. The bed was very uncomfortable and the springs were felt. Also evidence that the room was poorly prepared for the next visitors.
2023년 10월에 1박 숙박함
답변 제공: Nicole 님, 2023년 11월 5일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

LaDonna

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Nicole 님, 2023년 10월 23일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEWTON.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

6/10 - 괜찮아요

Linda

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Nicole 님, 2023년 10월 16일
Thank you for taking the time to a review regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Jess

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Alex

2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family visit
Very nice staff, great accommodation for our pet
2023년 10월에 1박 숙박함
답변 제공: Nicole 님, 2023년 10월 5일
Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 11박 숙박함

8/10 - 좋아요

Ricky (RJB Transport)

좋아요: 직원 및 서비스
Overnight stay
Older room, bed and linens clean
2023년 9월에 1박 숙박함

4/10 - 별로예요

brandon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Although the carpet was nice, the bathroom was outdated the tub was stained. The shower curtain was disgusting. The toilet was dirty. There was a used tea bag or coffee, ground bag in the sink and trash in the trashcan. Also smelled like weed. And this is after they gave me the wrong room, keys to a wrong room, and had to move me because the previous people did not vacate the room. Really wish I would’ve taken photos.
2023년 9월에 1박 숙박함
답변 제공: Nicole 님, 2023년 9월 20일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, friendly, good breakfast bar.
2023년 9월에 1박 숙박함
답변 제공: Nicole 님, 2023년 9월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Craig

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Paul

2023년 9월에 1박 숙박함
답변 제공: Nicole 님, 2023년 9월 15일
hank you for taking the time to complete a review regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good and Bad
This Holiday is in desperate need of a remodel. The bathroom in our room was painted an unbelievable mustard-brown. NO one would paint any room in a house that color, let alone a bathroom. The ladies at the check-in desk were exceptionally friendly and helpful and the breakfast was fine. Just PLEASE give the place a re-model!
2023년 9월에 1박 숙박함
답변 제공: Nicole 님, 2023년 9월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We will be starting our remodel very soon. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

Sarah

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff was lovely, but the room was very dirty(hair in shower, trash under bed, stains on bed, etc)
2023년 8월에 1박 숙박함
답변 제공: Nicole 님, 2023년 9월 1일
Thank you for taking the time to complete a review regarding your recent stay with us at Holiday Inn Express Newton. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Randall D.

단체 여행
좋아요: 직원 및 서비스
Hotel was close to golf course.
2023년 8월에 2박 숙박함
답변 제공: Nicole 님, 2023년 8월 20일
Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.