Find hotels near Widowmaker's Cave, Montego Bay from ₩136,527

"The room was perfect, just what i needed clean had all amenities. Service was 10/10 "

"Always great staff, food and rooms. "

"Great personalized attention from all the staff"

"Great!"

"I am writing to formally express my concern and disappointment regarding a recent reservation. Upon arrival, I discovered the property I booked was overbooked. I was then sent to a different property that was far below the standard of what I had originally paid for. Due to the unacceptable conditions, I chose to check out early and did not stay. Despite these circumstances — which were entirely out of my control — I have been informed that I am not eligible for a refund. This is unacceptable. I booked and paid for a specific property and standard of accommodation. The alternative offered did not meet those standards, and I should not be penalized for the property’s overbooking issue. I expect Hotels.com to honor its commitment to customer satisfaction and issue a full refund for this reservation. I would appreciate a prompt resolution to this matter. Thank you for your attention to this issue. I look forward to your timely response. "