숙박 시설 내 편의 시설/서비스

윈게이트 바이 윈덤 윌리엄스버그 여행 후기

2.5 out of 5
윈게이트 바이 윈덤 윌리엄스버그
2007 Richmond Rd, Williamsburg, VA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 227개 이용 후기 중 70개" "
평점 8 - 좋아요. 227개 이용 후기 중 62개" "
평점 6 - 괜찮아요. 227개 이용 후기 중 29개" "
평점 4 - 별로예요. 227개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 227개 이용 후기 중 34개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Love the renovations, very nice staff. Especially Mayur.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Julissa

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel room was clean and newly renovated 😊
2024년 4월에 1박 숙박함

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Front Desk personnel were helpful and courteous. The rooms were clean and fresh as the hotel is newly renovated. All of the staff on site were helpful and thoughtful.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible food, dirty room, poorly mamaged facility. Room in disrepair. Dirty linens. Pool facility unclean no towels.. too much to list. Get what you pay for.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

WENDY

좋아요: 청결 상태, 직원 및 서비스
The convenience was good and the price was faIr. The refrigerator was dirty and I told a staff and they didnt do anything about it when i reported it. The breakfast was fair but could have been more choices and wasnt on time one morning as posted. I found a hair on the sausage. The staff that prepared the breakfast was nice. The room was not cleaned for two days. I had to go ask for towels and cloths. Finally , the train was noisy that ran behind the property and this was not listed on the site for hotel.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Anne

가족 여행
The breakfast service area was not large enough for everyone staying at the hotel. They ran out of food.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Recently renovated rooms.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are recently renovated.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Shekita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is convenient to many restaurants and shopping! The oulet was less than 2 miles!
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Christopher

2024년 3월에 1박 숙박함

8/10 - 좋아요

john

좋아요: 청결 상태, 직원 및 서비스
Didn’t get hot breakfast ( eggs and sausage ) either morning we were there. They ran out but hotel wasn’t busy
2024년 3월에 2박 숙박함

4/10 - 별로예요

Lauren

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Stain on pillowcase.
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Adam

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

Jhonny B Crespo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My only concern is the ice machine makes to much noise!!!
2023년 11월에 1박 숙박함

8/10 - 좋아요

Roney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's under much needed renovations, but has a ways to go. Good value, safe area, and convenient, but parking has always been a problem and the entrance is extremely sloped (really wish they could fix that. I'm surprised someone hasn't gotten hurt.)
2023년 10월에 2박 숙박함

8/10 - 좋아요

Reshma

2023년 10월에 1박 숙박함

8/10 - 좋아요

Theresa

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
Staff was awesome. It's definitely an older hotel that is trying it's best to remodel, but it's taking a while. The bathroom/shower was just old, and therefore looks dirty. Beware, if you are a light sleeper, there are train tracks right outside of this hotel and the train runs pretty frequently.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Francis

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Staff are very nice. The place smells though of some sort of cleaning fluid. No small frig in the room. Breakfast the next day has waffles available, scrambled eggs and sausage. NO bread, no bagel, no pastry. NO orange juice or apple juice as the machine was out of order. No bacon.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Anastasia

2023년 10월에 2박 숙박함

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food truck did not deliver food for both days we stayed there. the continental breakfast on Saturday was limited and was not open on Sunday.
2023년 10월에 2박 숙박함

4/10 - 별로예요

Stacen

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not look like the pictures online….dated. Had to switch rooms because the tv didn’t work and there was no fridge in the room. Small beds. Served its purpose for the night but would not want to stay for multiple nights. Night staff was very nice though.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ulinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
When I checked in the front desk lady was very friendly and helpful. The rooms was very clean and the beds was so soft. We will be back.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Keri

2023년 10월에 4박 숙박함

8/10 - 좋아요

Raquel

2023년 10월에 2박 숙박함

8/10 - 좋아요

jeff

2023년 10월에 1박 숙박함

8/10 - 좋아요

Veronica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
We checked in late. Staff was pleasant and helpful. Rooms were good.
2023년 10월에 3박 숙박함

8/10 - 좋아요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend trip
Pleasant stay, got there late around 11:30, got checked in quickly with no issues. Clean room, mini fridge and microwave , my only complaint would be hearing the train going by which could be a little loud but didn't last long. I would stay here again
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Tony

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Dissatisfied Trip to Williamsburg
Upon our arrival, we were told our reservations were cancelled. I was more than embarrassed after driving 6 hours to no place sleep for my Mom, Aunt and Uncle and myself. Truly dissatisfied and no options offered byb the front desk. Why wasn't I notified after having confirmed reservations? Totally unacceptable.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Leonetta

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a comfortable atmosphere and the staff is very nice and knowledgeable on just about thing that’s going on in and around town
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and easy to get to
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Sidney

2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

John 님, Edgewater

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
checked into first room and the toilet wasnt even secure to the floor and hallway had dead roaches laying the floor which ended up being there for several days as they dont have any daily cleaning its only like once a week they can clean including house keeping for your room. So we had to change rooms only the first morning there were eggs at the breakfast with a sign following “no eggs no milk” they were waiting on a order we were there for 5 days and no order came in which led to no breakfast at all being offered. The pool area has lots of leaks in the roof when it rained. several of the doors in the place were broken open so they no longer shut/locked. all in all the hotel was in poor condition and needs to be gutted and redone as whole.
2023년 10월에 4박 숙박함

4/10 - 별로예요

Carla

출장 여행
별로예요: 청결 상태, 객실의 편안함
Piece of crap motel worst place i have stayed
Staff was very nice. Room was old and run down no plugs in sink or tub. Tub spout dripped all night. Toilet paper holder broken. Beds were so small and uncomfortable. You got a sheet and a small blanket. 4 people to room and 2 towels we did finally get 2 more towels. Ran out of toilet paper had to use kleenex. First morning got up to eat breakfast only waffles no truck. On day of departure got up early had to be back to work by noon 3.5 hour trip home. We packed the car and went in to grab a bite to eat this was at 7:00 am and no breakfast no truck delivery so we did not get to eat and no time to stop. if we had know there would be no breakfast we would have gotten up earlier to have time to stop and eat. the room looks nothing like the pictures. No number on room outside door. I think when you book through a 3rd party they give you the crap room. Will never stay at a Wingate again.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Anna-Lisa 님, Virginia Beach

2023년 10월에 2박 숙박함

4/10 - 별로예요

Autumn

단체 여행, 연인과의 여행
We tired calling the front desk at around 11pm-12am an no one would answer the phone when we walked in no one was even at the front desk.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Chloe

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Basically - If you’re in town for a quick visit and just looking for a decent place to rest your head at night this will meet that exact need. Hotel room was clean, nice in room amenities, decent hot continental breakfast (ends right at nine) and coffee bar, heated indoor pool, and is centrally located to the parks and downtown Williamsburg. These factors alone could make this a five star hotel. Checking in did take a while because the lady behind the counter was pre occupied with being on the phone in the other room and didn’t see me. Being told about the 24 hour “coffee bar” was a nice unexpected touch, but we did have to look through the cabinets to find things as nothing was in stock next to the machine. Some things that are in general very concerning was the front door was always propped wide open and there was no staff behind or near the counter during this time. When we got back to the hotel from visiting the park (11pm) there was a note on the desk that said “If you need help go to room 101. -Management” and when we went to make hot chocolate before heading upstairs we startled an older gentleman who had been sleeping across some chairs. It wasn’t quite sure if he was there as a guest or just as a visitor who was enjoying the game and free coffee - as he seemed to have knowledge as to where the light switches and cups were. Based off the non existent presence of the hotel staff at night and certain security factors takes this rating down to three stars.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was clean and staff is very friendly.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Anjaknie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

THOMAS 님, Johnstown

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10/10
We enjoyed our stay immensely. It’s our second time here. It’s now our go to hotel every time we go to Williamsburg. We stayed at one of their newly renovated rooms. It’s very clean, the bed is comfy and the hot breakfast is very good! Close to Busch Gardens and Water Country.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

McKenzie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

4/10 - 별로예요

Tara

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
At 11:00 pm we were awoken by some alarm going off in the hotel. No one was at the front desk, I called the number for the manager 2x & only got voicemail. The alarm was finally shut off at 6:30 am!! ALL NIGHT we had to listen to it. There was no hot water in the sink & the water pressure in the shower was non existent. You could barely get wet that's how poor it was.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. The rooms were clean and comfortable. Breakfast was great!!!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Michele

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the lady that checked me in was fabulous. Very helpful. I ended up staying a extra night.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Sabrina

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I couldn’t contact the front desk on the room phone or my cell. I also asked can I check out at 12 and of course the front desk said NO. That was my last time staying at that property.
2023년 9월에 1박 숙박함