The Historic Powhatan Resort appreciates your expression of your visit. We understand the importance of efficiency and we apologize of any inconvenience upon check in. As a vacation ownership property, we do give all our guests the opportunity to obtain more information on becoming an owner through our presentations. It is never our intent to present a negative experience. Please know that these presentations are not mandatory unless otherwise stated in your vacation package. Our front desk is accessible 24 hours and our staff is eagerly waiting to assist with any concerns and/or requests. The Historic Powhatan strives to provide each guest with an extraordinary vacation experience and we do hope you will give us another opportunity to provide such.