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예약 가능 여부 확인

인 온 스토르(구 베스트 웨스턴 스토르) 여행 후기

3.5 out of 5
인 온 스토르(구 베스트 웨스턴 스토르)
123 Storrs Road, Willimantic, CT

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 350개" "
평점 8 - 좋아요. 1002개 이용 후기 중 366개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 150개" "
평점 4 - 별로예요. 1002개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 64개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: jeni 님, 2021년 8월 3일
Dear guest Thank you for your recent stay and comment we are delighted you you had a good stay please let us know what we can do to make your next stay more enjoyable

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Jeni 님, 2019년 2월 12일
Hello Guest, Thank you for staying with us recently as we certainly appreciate your business. I am delighted to hear that you enjoyed your visit. I hope you had time to enjoy our hot tub,swimming pool and our fitness room. Our breakfast choices are plentiful with so many food choices. Looking forward to serving you again when you are in the are.Stay safe. Respectfully, Jenilu Manager

6/10 - 괜찮아요

Illeana

좋아요: 직원 및 서비스
It was amazing just not the ants
2024년 5월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 28일
Dear IlleanaThank you for your recent stay with us, and our apologies for ants

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very good in this area.
2024년 5월에 2박 숙박함
답변 제공: Jenni 님, 2024년 5월 25일
Dear ColinThank you for your recent stay and comment.we are Delighted you enjoyed your stay.please come see us again when in the area

8/10 - 좋아요

Katherine 님, South Hamilton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 26일
Dear KatherineThank you for your stay and comment. Please come see us again when in the area

6/10 - 괜찮아요

Kimerly

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff very nice beds very uncomfortable
2024년 5월에 3박 숙박함
답변 제공: jeni 님, 2024년 5월 25일
Dear KimberlyThank you for your recent stay with us. Our beds are fairly new and we are sorry it did not work out for you

8/10 - 좋아요

Ariel

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
The room was very clean, super quiet. Only complaint is the pool, the chlorine in the pool was over the top, so strong we could barely stay for 30 minutes. My eyes were burning and my daughter was coughing so hard making herself sick. None of the windows would open to allow fresh air, also the pool towels were never restocked and there was only 3 towels. The water was also nasty you could see stuff floating in the water and globs of hair. The hot tub was so hot you couldn’t even get in not to mention the filthy ring around the hot tub from not being cleaned.
2024년 5월에 2박 숙박함
답변 제공: jeni 님, 2024년 5월 20일
Dear ArielThank you for your recent stay .Unfortunately we have to have high chlorine for few minutes to clean water up and you were there at that time. Our Hot tub is computer controlled to be between 101 and 105 degrees sorry for the issue

8/10 - 좋아요

David

2024년 5월에 2박 숙박함
답변 제공: jeni 님, 2024년 5월 21일
Dear DavidThank you for your recent stay please come see us when in the area

8/10 - 좋아요

Lysbeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El área de la piscina necesita más ventilación por el olor a Clorox
2024년 5월에 2박 숙박함
답변 제공: jeni 님, 2024년 5월 19일
Hello LysbethGracia

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasent and clean
2024년 3월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 20일
Dear MichelleThank you for your recent stay and comment .we are delighted you enjoyed your stay and liked our Pleasent atmosphere. Please come see us again when in the area

10/10 - 훌륭해요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff
2024년 5월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 16일
Dear BrookeThank you for your recent stay and comment we are delighted you enjoyed our Helpful and Friendly staff please come see us again when in the area

8/10 - 좋아요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, comfortable, very basic lodging Big comfy bed Noisy guests in hallway but otherwise fine
2024년 5월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 13일
Dear TheresaThank you for your recent stay come see us again

10/10 - 훌륭해요

Janet

2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 26일
Dear JanetThank you for your recent stay and comment. We are Delighted you enjoyed your stay with us. Please come see us when in the area

10/10 - 훌륭해요

Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Inn is a perfect place to stay when visiting my UConn student. The rates are reasonable, and the renovations are excellent. The ONLY complaint is the *very* strong air freshener smell in the lobby and hallways. Thankfully, the rooms are scent free.
2024년 5월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 6일
Dear SueThank you for your recent stay and comment we are Delighted you enjoyed your stay with us .and we will certainly reduce the volume of the air machine rooms DON'T have fragrance please come see us again when in the area

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 7일
Dear JenniferThank you for your recent stay with us and comment. We are Delighted you enjoyed your stay with us please come see us again when in the area

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
need receipt
2024년 4월에 2박 숙박함
답변 제공: jeni 님, 2024년 5월 6일
Dear KeithThank you for your recent stay and comment .We are Delighted you enjoyed your stay with us please come see us again when in the area

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location close to our children’s college and nice facility
2024년 5월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 5일
Dear KarenThank you for your stay please come see us again when in the area

10/10 - 훌륭해요

linda

2024년 4월에 3박 숙박함
답변 제공: jeni 님, 2024년 5월 5일
Dear LindaThank you for your recent stay and comment .we are Delighted you enjoyed your stay with us. Please come see us again when in the area

8/10 - 좋아요

Joyce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy. The hotel has been redone and looks very nice. The indoor pool was great. The carpet in the hallways was new and clean but had a very strong scent. Hopefully that will wear off soon. It would be nice to add some hooks in the newly redone bathroom. There was nowhere to hang a robe, etc. Overall, it was a good stay—bed was comfy, room was clean, etc. I recommend staying there.
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 5일
Dear JoyceThank you for your recent stay and comment. We are Thankful for bringing to our attention about smell we will reduce the volume of the air, also we are on the project to install hooks on door and hopefully we will be finished in 4 weeks

10/10 - 훌륭해요

Judy

연인과의 여행
Closeness to UCONN
2024년 4월에 2박 숙박함
답변 제공: jeni 님, 2024년 5월 1일
Dear JudyThank you for your recent stay and comment. We are Delighted you enjoyed your stay with us please come visit us again when in the area

10/10 - 훌륭해요

Vernon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, clean, good vibes and convenient 10 min drive to UConn.
2024년 4월에 1박 숙박함
답변 제공: Jenny 님, 2024년 4월 29일
Dear VernonThank you for your recent stay and comment we are Delighted you Enjoyed your Stay .Please come see us again when in the area

6/10 - 괜찮아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This hotel was good, not great. The staff was probably the highlight of the stay. Everyone was very friendly. The room was clean with comfortable beds. But that’s about it. The tv in our room was basically just a decorative wall hanging. We couldn’t watch tv in the room because it wasn’t connected to wifi or cable. We called the front desk about it several times and were assured the problem would be fixed and that they’d call us back to confirm our tv was working. Neither of those things happened even though I spoke to someone about it 3-4 times. “Adequate” is the best word to describe this hotel. It’s good for a night or two but I wouldn’t recommend it for any lengthy stays or anyone looking for a hotel with a lot of amenities that go beyond the very basic.
2024년 4월에 2박 숙박함
답변 제공: jeni 님, 2024년 4월 27일
Dear JohnThank you for your recent stay and comment .we are very sorry that one of our desk clerk did not resolve your tv issue .that is not how we operate we have talked to desk clerk who was working last night and it will not happen in future .but please accept our apology and give us a chance in future and mention what happened and we will offer you50% discount

8/10 - 좋아요

Rocío

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really like the cleanliness and the very good disposition of the staff. What we didn't like is that the noise made by the smoke detector was not solved.
2024년 4월에 4박 숙박함
답변 제공: jeni 님, 2024년 4월 27일
Dear RocioThank you for your recent stay and comment .we are sorry about the smoke detector noise and apologize for the inconvenience. Please accept our apology

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My go to when I’m visiting UConn!
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 25일
Dear PhilipThank you for your recent stay .we are delighted you enjoyed your stay .If there is anything we can do to enhance your future stay please let us now

6/10 - 괜찮아요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Jenny 님, 2024년 4월 25일
Dear RaymondThank you for your recent stay please come see us when in the area

10/10 - 훌륭해요

Judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to UConn University.
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 24일
Dear JudyThank you for your recent stay and comment .We are Delighted you enjoyed your stay Please come see us again when in the area

10/10 - 훌륭해요

Catherine

2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 13일
Dear CatherineThank you for your recent stay and comment. We are delighted you enjoyed your stay with us please come see us again when in the area

10/10 - 훌륭해요

Steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to UConn. Great staff, nice place.
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 19일
Dear StevenThank you for your recent stay and comment. We are Delighted you enjoyed your stay. if there is anything we can do to Enhance your future stay please let us know

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for the money
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 18일
Dear PhilipThank you for your recent stay and comment we are Delighted you Enjoyed your stay Please come see us when in the area

10/10 - 훌륭해요

Francess

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only good things I have to say.
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 18일
Dear FrancesThank you for your recent stay and comment we are delighted you enjoyed our place .If there is anything we can do to Enhance your future stay please let us know

8/10 - 좋아요

Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It was convenient
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 15일
Dear KeithThank you for your recent stay please come see us when in the area

10/10 - 훌륭해요

Yudelka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room are very clean, EXECELENTE!!
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 15일
Dear YudelkaThank you for your recent stay and comment .we are Delighted you enjoyed our place .If there is anything we can do to enhance your future stay please let us know

2/10 - 너무 별로예요

Anayancy

I booked through Expedia and when I got to the hotel they said that they didn’t have rooms available.
2024년 4월에 1박 숙박함
답변 제공: Jenny 님, 2024년 4월 15일
Dear AnayancySorry to hear that it is quite possible they did not make your reservation otherwise we would have it and no problem

10/10 - 훌륭해요

Richard 님, Bangor

2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 5일
Dear RichardThank you for your recent stay and comment .we are Delighted you Enjoyed your stay. Please come see us again when you are in the area

10/10 - 훌륭해요

Shilong 님, los angeles

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Jeni 님, 2024년 4월 14일
Dear ShillongThank you for your recent stay and comment we are delighted you enjoyed your stay please come see us again

10/10 - 훌륭해요

Jacqueline

2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 1일
Dear JacquelineThank you for your recent stay and comment .We are Delighted you Enjoyed your stay. Please come see us again when in the area

4/10 - 별로예요

angela

2024년 4월에 1박 숙박함
답변 제공: Jenny 님, 2024년 4월 29일
Dear AngelaThank you for your recent stay

10/10 - 훌륭해요

Rachel

2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 5월 1일
Dear RachelThank you for your recent stay and comment. We are Delighted you Enjoyed your stay with us please come see us when in the area

4/10 - 별로예요

Lisa

2024년 4월에 2박 숙박함
답변 제공: jeni 님, 2024년 4월 8일
LisaThanks

2/10 - 너무 별로예요

Jessica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was dirty. There were ants all over our room. When I went to the front desk to complain and potentially switch rooms the front desk person was not there, I later saw her outside smoking. So we just left and did not stay there.
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 12일
Dear JesicaWe are sorry to hear about your situation we wish you had given us opportunity to correct your issue employee have a right to take a break and smoke .if you would have given her chance to finish and help you she would have certainly solved the issueonce again we are sorry

4/10 - 별로예요

Engling

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are in a separate building from the lobby. No elevator. Breakfast is pretty much only cereal and milk.
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 7일
Dear EnglingThanks for your commentWe would have given you downstairs room if you would have told us climbing stairs is difficult for you, we only advertise continental breakfast

6/10 - 괜찮아요

Edyta

출장 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
There were few things that I didn’t like about my stay, is how wobbly the bed frames were, also there were ants crowding around the bathroom floor I actually didn’t look closely but I’m assuming they were ants. And the last thing that the breakfast area wasn’t prepared with basic things to make coffee, like regular sugar or milk . Just sweeteners. Other than that the stay was ok.
2024년 4월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 10일
Dear EdytaThank you for your recent stay and comment we are thankful that you brought those issues to our attention we will resolve those immediately

2/10 - 너무 별로예요

David R

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This property is not ADA accessible at all! 15 excruciating steps to the second floor because there was no elevator. Steps down to the bathroom in the lobby. Staff was not helpful. Breakfast is stale muffins and a tiny bit of fruit. Area outside is dirty with litter.
2024년 3월에 1박 숙박함
답변 제공: jeni 님, 2024년 3월 30일
Dear DavidThank you for your recent stay our morning crew picked up 1 piece of paper and as you know NOT every one is as responsible as you .we have down stairs 30 rooms and 3 are fully ADA Compliant if you would have asked for it that you cannot climb 15 steps we would have moved you

6/10 - 괜찮아요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jenny 님, 2024년 3월 29일
Dear KathrynThank you for your recent stay please come and visit us when in the area

8/10 - 좋아요

Stacy

좋아요: 청결 상태, 직원 및 서비스
It was a great hotel for the price and location. We would stay there again. When we booked the listing stated free breakfast, however, it was just muffins and coffee.
2024년 3월에 1박 숙박함
답변 제공: Jenny 님, 2024년 3월 28일
Dear StacyThank you for your recent stay and comment we are glad you enjoyed your stay we advertise Continental Breakfast

6/10 - 괜찮아요

Soliver

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
From desk staff was amazing, other staff not so much .
2024년 3월에 2박 숙박함
답변 제공: jeni 님, 2024년 3월 25일
Dear SoliverThank you for your stay we are glad you enjoyed our front desk hospitality

6/10 - 괜찮아요

Kevin

2024년 3월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 15일
Dear KevinThank you for your recent stay and comment please come see us again when in the area

10/10 - 훌륭해요

Rosie

2024년 3월에 1박 숙박함
답변 제공: jeni 님, 2024년 4월 15일
Dear RosieThank you for your recent stay and comment we are Delighted you Enjoyed your stay .If there is anything we can do to Enhance your future stay please let us know

2/10 - 너무 별로예요

Carrie

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room setup was amazing, clean, spacious, and nice fixtures. However, everything else was ridiculously unexplainable. There was so much chlorine in the pool we couldn’t last long enough to get in without coughing and eyes watering. Two other families were sitting outside pool area complaining. Went to front desk they said they knew it was bad but we couldn’t open windows. Next morning it was way better but still really unhealthy. It advertised breakfast. They had a nice long 20 foot bar with really nice sitting area but nothing was out on it. There was a small refrigerator with yogurt and milk but it was locked. On a small side table there with 5 extremely cheap wrapped muffins with 10 mandarin oranges. No hotel staff was at front desk for over 30 minutes. When they came I asked if they had anything else and if the yogurt could be unlocked, he just nodded and never came back. Waited 30 more minutes and he never came back. Hotel it’s self was nice but staff and amenities leave much to be desired.
2024년 3월에 1박 숙박함
답변 제공: jeni 님, 2024년 3월 11일
Dear Cariethank you for your recent stay and comment we are sorry about the chlorine situation but our windows are fixed CAN NOT OPEN it is the code and apologize about yogurt situation we only advertise continental break fast once again please accept our apology

10/10 - 훌륭해요

Gary

연인과의 여행
The hvac is very noisy
2024년 3월에 1박 숙박함
답변 제공: Jenny 님, 2024년 3월 10일
Dear GaryThank you for your recent stay and comment we wish there is a solution for noisy hvac they are new and because of Energy Efficiency they start On and Off frequently and make noise