윌로브룩, 시카고의 수영장이 있는 호텔

“The room was not what you saw on the picture, it smells the staff don’t help when needed. The people next door were fighting all night police got called and nothing was done. Wasn’t able to sleep and staff did not do anything. Horrible place and not worth how much I payed.”

“DO NOT GO HERE. This place is infected with cockroaches. You will experience cockroaches in your bed when you wake up, crawling on you in your sleep. I went here to have some rest from exhausting work, and found a cockroach on the desk. I called the front desk and they said pest control is not available at 11PM, rooms are fully booked, and they do not have authority to give me a refund or any compensation. I tried to cope with the cockroach which I haven't found, and went to sleep at 1:30AM...

“The room was decent but they need to install dehumidifiers because it was so humid in the room that even the carpet was slightly damp. Overall the room was clean (except I did find food in the Fridge from a previous guest, but the housekeeper was great about getting rid of it for me). The gym is bare bones with just a couple treadmills, a bike and some weights but the A/C didn't work at all (and again the humidity was high due to the older wall A/C units). I didn't use the pool but it appeared...

“Very clean! Very peaceful! Great Breakfast! Very helpful staff! Washer & Dryers for basketball moms! 10/10 highly recommend”