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Congress Plaza Hotel

3.5 star property
Downtown Chicago's iconic landmarks like the Museum of Contemporary Photography await exploration, with convenient dining options to fuel each day's adventures

Choose dates to view prices

Experience the vibrant energy of Chicago at Congress Plaza Hotel, where shopping and dining meet. Enjoy a meal at one of the two on-site restaurants, unwind with a coffee or cocktail from the coffee shop/cafe or 2 bars, and stay connected with free in-room WiFi. Guests rave about this hotel's central location near Auditorium Building and Theatre.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services
The current price is ₩201,334
₩239,365 total
includes taxes & fees
May 25 - May 26

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About this property

Congress Plaza Hotel

  • Hotel near Columbia College Chicago
  • Located close to Auditorium Building and Theatre and Museum of Contemporary Photography, Congress Plaza Hotel provides shopping on site, a coffee shop/cafe, and a hair salon. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
  • Other perks include:
    • Full breakfast (surcharge), self parking (surcharge), and express check-out
    • A porter/bellhop, a front-desk safe, and wedding services
    • A gift shop, multilingual staff, and an elevator
    • Guest reviews say great things about the central location and helpful staff
  • Room features
  • All 870 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free internet and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and deep soaking tubs
    • TVs with premium channels
    • Separate sitting areas, refrigerators, and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Congress Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Congress Plaza Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on May 25, 2026 start from ₩201,334, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 62.00 per night.

What time is check-in at Congress Plaza Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 49.00 (subject to availability).

What time is check-out at Congress Plaza Hotel?

Check-out is at noon. Late check-out is available for USD 59.00 (subject to availability).

Where is Congress Plaza Hotel located?

Located in Downtown Chicago, this hotel is steps from Columbia College Chicago, Museum of Contemporary Photography, and Auditorium Building and Theatre. Spertus Institute of Jewish Studies and Fine Arts Building are just steps away. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 4576 out of 10171 reviews
Rating 8 - Good. 2670 out of 10171 reviews
Rating 6 - Okay. 1564 out of 10171 reviews
Rating 4 - Poor. 745 out of 10171 reviews
Rating 2 - Terrible. 616 out of 10171 reviews

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy and location was great.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and views!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location and the staff is always nice.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but good historical feel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little difficult, but the location is great and there was a lot to do in the area. The staff was wonderful and we enjoyed the history of the hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful architecture and haunted! Wonderful hotel in downtown Chicago with amazing views of the lake.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! It’s very clean and very beautiful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was clean and easy to check in and out. It was near the city and staff was friendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel was very clean. Everyone was super helpful and nice. Parking was close and affordable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities
Love this place. Great amenities! Great location! Cool old building.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels were dirty, staff were hide to find for help, but overall great stay and comfortable place to stay and sleep!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful getting us rides and directions for what we wanted to do
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Steve, the doorman, was excellent and helpful. The hotel has a charming, old world elegance with a friendly vibe. Great location. Would come back.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sinead

Liked: Cleanliness
Great location and historic building. Guest rooms bathrooms could do with updating. Guestrooms are great size and high ceilings.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Geraldine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location for where we needed to be in the city. It’s a very dated hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Fausto

Liked: Cleanliness, staff & service, amenities
The location is great Towels are small even for a standard size person Restaurant is not good but rest staff is friendly
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is always well maintained, very clean and tidy
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anelia McLavy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was bright and open. Great view. Doorman Steve was so helpful and friendly.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Alice

The cool thing about the location is that it's close to a park for scenery, the museum, the art institute and baseball field. The older side of the hotel needs updating in their rooms, and needs a bigger or faster elevator. A.C/heater panel was stuck, so needed someone to get it opened. The floor rug in the hall needs to go, and probably a bigger front desk area for their workers it looked cramp in there. Staff were cool.
Stayed 2 nights in May 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service
We hope that someone buys The Congress and loves it and cares for it .. it is a beautiful hotel in an amazing location BUT it needs some TLC
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Sagiv

Liked: Cleanliness, staff & service, amenities
I had an amazing view of Lake Michigan and the area but unfortunately Michigan Ave is very noisy at all times of the day and night. In addition, there were no black out shades and due to the rooms facing East, the sunrise was bright and early. I had to buy a sleeping mask just to sleep to 7am. The hotel is located in a great area so if you can overlook those issues, then you’d be fine.
Stayed 4 nights in May 2026
Verified

8/10 Good

Tiare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bellman Steve was awesome. Holding luggage before and after check in was super helpful.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Jasmine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This building is older and does not have any updates or renovations. The rooms are nice and clean, but our room did not have central a/c. Windows can open, and they will provide a fan upon request. The staff were incredibly kind and helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Guramrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Room was very clean as well as the bathroom. Staff were very nice and accommodating. They provided a fan upon request since the air conditioning wasn’t as cool as I preferred. Overall, no issues.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in room 500, great corner room! I love the old charm. Traffic noise is a bit much and it was a Thursday evening. I imagine a holiday weekend in that area would be pretty noisy. But the bed was comfy! Staff is very courteous. I would stay again, I'll try for floor 12 next time.
Stayed 1 night in Apr 2026