숙박 시설 정면 - 저녁/밤

코트야드 바이 메리어트 윌밍턴 브랜디와인 여행 후기

3 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 322개 이용 후기 중 130개" "
평점 8 - 좋아요. 322개 이용 후기 중 105개" "
평점 6 - 괜찮아요. 322개 이용 후기 중 39개" "
평점 4 - 별로예요. 322개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 322개 이용 후기 중 23개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Angela

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My experience at this hotel was the worst experience I’ve ever had staying at a hotel to say the least. do I stay at the Courtyard Marriott and Brandywine Wilmington I had the worst encounter with the front desk employee Marsha. Marsha came up very very rude from the time that I came into the facility until the night that she left from her shift. on arrival for my stay during check-in I spoke with Marsha and explained to her that I was looking to have a room with the balcony which I already spoke with someone prior to arriving who told me that there was plenty balcony rooms available Marsha told me there was none. Further into my stay we noticed that there were a lot of kids in the hot tub so we weren’t able to enjoy it instead we decided to sit outside and relax on deck to get a little cool air and relax. At the time I wasn’t aware that the pool closed at 8 PM I was just waiting for the kids to leave so that I can use the pool. Once 8 PM came I noticed Marsha coming in to the pool area with an older white gentleman who I later got to know as Frank. at the time we didn’t go back inside we can we stayed outside until we were ready to go back to join Frank in the hot tub because now we were thinking the Jacuzzi stays open after 8 PM because Frank is indulging in a late night swim. We came inside Frank invited me and my friend to join him inside the Jacuzzi. before I can even step foot and Jacuzzi the door swings open and Marsha comes in yelling saying that we have to leave.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good
2024년 3월에 2박 숙박함

8/10 - 좋아요

Arlinda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was good in a quiet safe area. The issues I experienced were that there were black skid-like marks on the sheets of one bed, and on check out I was waiting for a receipt, but the staff member was on a call and unable to produce a receipt at the time. After waiting a while, I finally asked for it to be sent via email and I have yet to receive a receipt, but I have received several surveys.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Kieryn

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
While the hotel is renovating rooms and floors one at a time, they are still putting guests in old rooms at the same rate ($$ per night). Our room was one of the old ones, and so dirty. Missing its full length mirror (only the rod and nails in the wall remained), cracking paint and stains on the walls, stains on the carpet, flickering dingy lighting. Just dirty. My mother and father in law stayed in a renovated room and had a good experience. I am glad they got one of the new rooms. I was terribly disappointed with my experience in the old, dingy, unkept room, at the same $$ rate as the renovated room, and would never stay at this hotel again if I didn't know one day the room I stayed in would be renovated (and hopefully actually cleaned properly.)
2024년 3월에 1박 숙박함

4/10 - 별로예요

Donna

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Construction started early this morning with no warning. They say construction warnings are on the website but I don't see it.

6/10 - 괜찮아요

Scott

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entrance elevator and halls were not clean, needs updating.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

8/10 - 좋아요

ELIZABETH

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sleep Over with the grands
The stay was great.My grandkids had a great time in the hot tub and the pool ,Lots of Restaurants in walking distance.!Mall across the street. if you don’t want to go out theyserve food there . the chip Ken sandwich was great The customer service was the best.You were greeted with a smile as the door I Irecommend this hotel.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Larue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Richard

연인과의 여행
좋아요: 직원 및 서비스
It was just “ok”. The room was out dated and felt old. I don’t think it was dirty but it didn’t give us the clean feeling. It was fine but I won’t stay there again. Too many new properties close to it
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Matthew

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Gregor

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Steven

좋아요: 직원 및 서비스
It was ik
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Frederick D.

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
FOOD CRUMBS INSIDE FURNITURE AND OUTSIDE ROOM, BROKEN TOILET HANDLE AND TOWEL RACK, MISSING ROOM REFRIGERATOR, ONE 1" SQUARE SOAP BAR PROVIDED, ONLY TWO BATH TOWELS PROVIDED, VERY OLD ROOM W/DIM LIGHTING AND SMALL, UNCOMFORTABLE SINK AND MIRROR IN THE BEDROOM. WE WILL NOT RETURN.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Adam

2023년 4월에 1박 숙박함

4/10 - 별로예요

Donald

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Let me begin by saying that I expect SO much more out of the Marriott brand. Given it was a Marriott property, I opted to spend a bit more on the nightly rate compared to nearby properties from other chains. I expected a newer, fresher, property that offered more upscale surroundings. Instead, I found what looked like a property that was taken over by Marriott and a bandaid was put on the old furniture, the marked up walls, the rundown fixtures, ... We were missing lightbulbs in the room or they were burned out. The walls had mars all over them and the furniture was old and did not match. The sheets did not even fit the bed properly and several of the towels were stained. The bathroom fixtures were old and the exposed pipes were rusty. We did not even have more than 2 minutes of hot water at a time. The staff was overall fairly friendly but certainly not professional. They were slow and always on their phones until you were directly in front of them. I expect Marriott to be more upscale and modern. It really looks like this was once another brand of hotel and Marriott took it over, gave it a quick exterior paint job and is trying to pass it off as a "Marriott Courtyard" at Marriott prices. Pretty safe to say that we will not be staying here on our next visit to Wilmington.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Olin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

4/10 - 별로예요

stanley

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t Like how dirty the hotel was, that it was under construction. The room was small, yet had a lot of furniture for its small size It was cleaning the surface, but once you zoom in closer, I saw mold growing inside the sink
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient Location and Clean
We were satisfied with our stay. It was in a convenient location with many restaurants in walking distance. The amenities were adequate (on microwave), plumbing worked very well, unlike many similar hotels. Door to swimming pool would not open with key, always had to find an employee to open, most of the hot top jets did not work, but otherwise everything was great and I recommend this hotel. Very clean.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Kevin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Curry scented room
The hotel smelled like strong disinfectant, well that is until we entered our room which reeked of cumin spice and curry! And that curry smell never went away. The hotel was empty, we were only there to ride the local bike trails. I asked the concierge about a later check out, he replied that I wasn’t “high enough status.” I asked him what that meant, he said that I was low status and that he could let us check out at 12:00. The normal check out time! He finally let us stay until 1:00 but when we got back at 12:20, we found our keys deactivated. So back to the front desk. The other staff member was rude to us as well. I won’t be staying at another Marriott hotel again. There are two other hotels adjacent to this one, I’d suggest them instead.
2023년 2월에 1박 숙박함

8/10 - 좋아요

Ginny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A breakfast the next day would have been nice. The hotel check in and out clerk was great
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place. Room was a good quality. Pleasant staff. Biggest complaint is no complimentary breakfast.
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Margaret

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was 50 degrees when we entered .Took at least 90.minutes to get to 70.
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Kevin

2022년 12월에 1박 숙박함

8/10 - 좋아요

Kathy

2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Gregory

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Reserved and paid for a king size but was given a room with two smaller beds.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for North Wilmington
We were in town for a high school reunion. Great location with dining options adjacent to hotel. Comfortable and clean, would definitely stay there again and recommend to others.
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Satoru

2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
grg
2022년 9월에 3박 숙박함

6/10 - 괜찮아요

James

Other hotels include breakfast. Otheres have free coffee available..( not room brew).
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No won’t be disappointed
Very friendly staff and the pictures online matched what we saw when we got here.
2022년 9월에 1박 숙박함

4/10 - 별로예요

Alan

출장 여행
별로예요: 숙박 시설 상태 및 시설
Drain in sink and bathroom did not work properly. Travel extensively and predominantly stay at Marriott. I know how they work. Bathroom cleanliness far below Marriott standards
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

gerald

2022년 8월에 3박 숙박함

10/10 - 훌륭해요

cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My experience here was great. The rooms were clean and nice. The front desk was very helpful. I would diffently come back here
2022년 8월에 1박 숙박함

8/10 - 좋아요

PETER

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very good
2022년 8월에 1박 숙박함

8/10 - 좋아요

joanne

가족 여행
좋아요: 청결 상태
Everything seemed old. It was clean. Just needed a bed for one night after surgery. It was sufficient.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Bridget

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

8/10 - 좋아요

Bridget

2022년 7월에 1박 숙박함

4/10 - 별로예요

Katherine

가족 여행
Second time was not a charm.
Stayed here 3 years ago and had a good experience. However, the 'spa' was broken then and is still broken. My toilet would not flush. Ice machine was broken and had to go to 3rd floor.
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing!
Room needs updating. Pull out sofa bed mattress should be changed. Stained and old . Had to be given linen in a bag in the lobby. Bathroom terrible . All needs fixing . Lobby was renovated. Should have done the rooms instead . Disappointing for a Marriott $300! Room rate !
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Gloria

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I needed the hot tub after a hard day and they were closed. also found a hair ball on the floor right outside our door. other than that it was a comfortable room
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Luegina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

4/10 - 별로예요

Grace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
We had a lovely stay over the weekend. The staff was wonderful however, the only reason we chose this hotel over the others was to be able to use the indoor pool. The pool has been shut down until parts can be found - I think that should have been made clear prior to booking. I also did not like walking past a conference room that was left open to get to my room. I had to use the main hall to go to my room because the side entrance only allowed people to go out of the building. Finally, the room next door had a smoker who would prop open the door while he smoked outside and then bring the smell down the hall with him.
2022년 4월에 2박 숙박함

6/10 - 괜찮아요

Jayne

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The room was okay. Attempts at updating were obvious with newer lighting, a granite sink surround and draperies, but the 1990's color scheme of the walls--Tuscan-esque red and yellow--still were very much evident. Bathroom fixtures and finishes looked original, complete with a slow-flushing toilet that required the handle to be depressed during the whole flushing process. Also, for the price of these rooms, I would have expected a complimentary showercap at least in the room. We found the beds comfortable. Two aggravating things: the TV would not turn off! It was on when we entered, but when we wanted to sleep, neither the on/off button on the remote or the TV itself worked, forcing us to unplug the thing. Second, they say checkout is noon, but by 11:45 they had deactivated our room keys, and we could not re-enter to collect the rest of our luggage. Had to go down to the desk and get new cards!
2022년 4월에 1박 숙박함

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스
Staff very friendly Needs updated but they’re working on it
2022년 3월에 2박 숙박함

8/10 - 좋아요

Charles

2022년 2월에 1박 숙박함