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마운틴 브룩 로지 여행 후기

2 out of 5
마운틴 브룩 로지
5712 NYS Route 86, PO Box 445, Wilmington, NY

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 636개 이용 후기 중 389개" "
평점 8 - 좋아요. 636개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 636개 이용 후기 중 32개" "
평점 4 - 별로예요. 636개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 636개 이용 후기 중 11개" "

9.0/10

청결 상태

9.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
그냥저냥...
오래된 모텔이라 조금 허름하고 청소도 좀 그렇고 했지만 나름 편하게 아이들과 지내다 왔네요...참 전기가 약해서 에어컨틀고 헤어드라이기 썼더니 셧다운되는 이런 문제는 좀 불편했어요...
2019년 7월에 2박 숙박함
답변 제공: Al 님, 2019년 7월 13일
Sorry, it won’t translate.

4/10 - 별로예요

Brian

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is polite.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Jennifer

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It seems like no one works at this property. The office is never open, and if you look through the window, you can see it is abandoned; there is no staff on site at any time of day as far as I can tell. I have no issue with having a contact-free check in, but that was not communicated prior to my stay nor was there any signage at indicating this. There was a sign with a phone number for “assistance,” unfortunately, this location is in an area with limited cell service, so completing a call was challenging. The wi-fi was down and with nobody on site there was no way to see if it could be fixed. The condition of this property is terrible. There were old cigarette butts outside of my room, and clearly no one had swept the walkway for a very long time. I would not recommend staying here at all.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very cute and very clean room! Nice thick towels and cotton bed sheets. But NO WI-FI as advertised
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Silvia

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Elke

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay in motels quite often and know not to expect too much. We are easily pleased. This motel, however, was such a disappointment, I just have to warn other potential guests. We booked for two adults and a child and there was supposed to be a queen bed and a twin futon. The futon was not a futon nor was it a twin. It had a hard metal bar in the middle and was incredibly uncomfortable. We asked for more blankets which we put on the futon but it remained too hard to sleep on. The bed wasn’t much better. I don’t know how old the mattress was but the middle was so so sunken in that my husband ended up sleeping on floor. We booked two nights and barely slept a wink. The place is under construction, so there is no dining room nor is there staff available to help. If that wasn’t bad enough, the mold in the shower was incredibly. And there was zero water pressure. It was probably for the best that due to a lack of light in the bathroom we had to shower in the dark. And it wasn’t cheap either, altogether we spent 300 dollars for two nights. If someone had been available when we checked out at 10 am, I would have demanded my money back. But the office was closed. To the new owners: this place needs much more than a few new curtains, Adirondack themed quilts, and fluffy towels. Start with new beds and new showers. I don’t know what the other rooms look like, but room 12 is unacceptable.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Zae

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Vile, disgusting, infested with mice and bed bugs. Management does not care. I stayed at the Mountain Brooke Lodge from February 2-4, 2024. It was clear this motel was cheap for a reason when I learned that you can’t use the microwave and heater at the same time without tripping the breaker, and that there was no warm water. I could have dealt with this, but when I found mouse droppings all over the place, I was disgusted. I didn’t spend much time here so I didn’t notice it until the evening of the second day, but it was EVERYWHERE. In the bathroom, on the sink, on the desk next to the coffee machine, all over the furniture. It was absolutely vile, I can’t believe I had to sleep here. I notified management when I left and thought that would be the end of it. When I got home, however, I opened my suitcase to find not only MORE mouse droppings but also bedbugs. I called management and they said they found no evidence of mouse droppings or bedbugs and thus could only offer me a partial refund. Not sure if they were lying or just didn’t actually clean, but these pictures clearly show otherwise. There were a lot more mouse droppings than just what’s in these pictures, but at this point I just wanted to get out of there. They also told me they had rented out my room to another person shortly after I left, not even taking time to have an exterminator check it out. This place is filthy and management does not care about your health/safety

8/10 - 좋아요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
These are not luxury accommodations. You should know that already from looking at the photos. Adjust your expectations accordingly. You can't pay these prices and expect the Hilton. What it is, is a nice, clean reasonably appointed room for a good price. You will not fear for your life from outside incursion nor from virulent bacteria growing inside. The sheets do not move on their own, and no science experiments take place in the shower. You will not need a tetanus shot after a night here. You want a reasonably priced, clean room you don't have to worry about, this place is all about it. Like a good radial tire, it's just doing its job so well you don't have to think about it. As a bonus, you're not lining the pockets of some billionaire. Your money goes to human people. That should be enough to tip the scales right there. Also, skip the foo-foo breakfast place in town. Go instead to the Downtown Diner, right next to it. You'll see why.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Justin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Valerie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will definitley be back!
2024년 2월에 2박 숙박함

4/10 - 별로예요

Sarah

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing fancy- but perfect for a little boys trip to Whiteface! Close and convenient and everything you need.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Patricia

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice Adirondack getaway. Microwave and refrigerator in the room was very convenient. My only complaint was there was hair on the shower walls and in the drain from previous people. Very quiet and peaceful environment
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect motel for exploring the Adirondacks or skiing at Whiteface.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Cristen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Owners and staff were super friendly and helpful. Motel is under renovations but they made sure we were aware ahead of time. Rooms that are currently available are cute and comfy and had everything we needed. We can't wait to see the motel when renovations are complete as it already has lots of charm with "Adirondack" type decor.
2023년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Esperanza

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Enjoyed our stay there :)
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Michelle

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and cute, and the staff were very friendly.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Mary-Chris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for an enjoyable stay! It was a comfortable place to stay. 😊
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Gabrielle

2023년 10월에 1박 숙박함

8/10 - 좋아요

Chelsy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My girlfriend and i really enjoyed our stay. Nice location with things to do. I met the property owner and had an enjoyable conversation. The only issue was the uncomfortable bed. I believe the owner had just purchased the property and will make the adjustment in time. We would visit again
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

James

가족 여행
좋아요: 직원 및 서비스
On main road
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Ghislaine

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every year we come here because we like the quiet atmosphere that is also friendly. Some update is in the future.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Kristen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy mountain rooms and nice staff. Disappointed there was no warning the pool was completely drained when website said it was open all summer.
2023년 8월에 1박 숙박함

8/10 - 좋아요

rockwell

2023년 8월에 2박 숙박함

8/10 - 좋아요

Rita

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean quite and comfortable..
2023년 8월에 2박 숙박함

8/10 - 좋아요

Martine

좋아요: 청결 상태, 직원 및 서비스
Tout etait propre Accueille chaleureux Manque de nettoyage pour l'air climatisée. Bel emplacement pres de tout
2023년 7월에 1박 숙박함

8/10 - 좋아요

Tom

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Owners are nice folks working to rebuild kind of a iconic motel. I like to support them when I can and unfortunately for my next trip, they were sold out (good for them). Nothing fancy, but comfortable and I always sleep well, there.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

4/10 - 별로예요

Robert

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down. Noise. Outdated. Will not return.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Thomas

2023년 7월에 1박 숙박함

8/10 - 좋아요

Adrienne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We enjoyed our stay at the Mountain Brook Lodge while spending some time hiking and exploring Lake Placid. My children loved the bunk beds and the room was very clean and comfortable. The motel needs a bit of TLC and it appears that there is some work being done to upgrade things. The outward appearance is a bit rough around the edges, but the room itself had everything we needed and was charming. It seems the staff really took pride in the cleanliness of the rooms and everyone we interacted with was friendly and helpful. Overall, a great visit and a nice stay!
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Tom

2023년 7월에 1박 숙박함

8/10 - 좋아요

Leighann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Benjamin 님, 2023년 7월 19일
Thank You very much! we hope you come back!

10/10 - 훌륭해요

Lev

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

ERIC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you for the nice stay
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Kayleigh

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A cozy place and a throwback to another time. Run by friendly folk who care about their guests and property.
2023년 3월에 1박 숙박함

4/10 - 별로예요

Michael

별로예요: 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
A clean budget hotel
The hotel is dated and a little worn but clean. Checkin was straight forward and without hassle. The beds were just ok comfort wise. I was here with my son to go hiking and it was good for that.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Megan

가족 여행
좋아요: 청결 상태
Great
2023년 3월에 1박 숙박함
답변 제공: Alicia 님, 2023년 3월 12일
Thanks Megan!

10/10 - 훌륭해요

Lilla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a little cute place to stay. It was clean and cozy. Easy check in and out.
2023년 3월에 2박 숙박함
답변 제공: Alicis 님, 2023년 3월 7일
Thanks Lilla!

10/10 - 훌륭해요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly folks! Great location!
2023년 2월에 2박 숙박함
답변 제공: Alicia 님, 2023년 3월 7일
Thank you Mike!Enjoyed meeting you

8/10 - 좋아요

Sarah

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Adam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Alicia was super friendly and accommodating late arrival and early check out. Great location if skiing at Whiteface.
2023년 2월에 1박 숙박함
답변 제공: Alicia 님, 2023년 2월 17일
Thanks Adam! Glad you had a nice stay!Take care