2/10 - 너무 별로예요
Colin
연인과의 여행
2024년 4월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
My wife and I (both in our 70’s) checked in at about 5 pm on a Sunday and showed to the room, we were booked on for one night and initially I thought this is a lovely place and really well presented.
We went down to the bar to check the food menu and was told that there was no food being served and the bar was closing at 8 pm. There was no mention of this when we booked 3 weeks earlier.
On returning to the room we noticed that the heating had gone off, it probably went off the same time the bar closed and it was now heading for 10pm and the room was getting really cold, I looked for a thermostat or some form of addition heating but nothing. So we went to bed I looked for any addition blankets but there wasn’t, I ended up sleeping with my jumper on and my socks.
We had to checkout early (8:30am) and I think that the heating had just come on.
My wife had a whinge to Sophie (she is really nice, friendly and helpful person) she did listen and understood how we felt.
I think we paid £112.00 for staying there one night, I think I would have paid an extra tenner to cover the heating cost.
Colin
2024년 4월에 1박 숙박함
