Find hotels near Wintrust Arena, Chicago from ₩142,997

"Super friendly front desk staff"

"I am extremely disappointed with my recent stay. I prepaid for a Lake View room with two Queen beds, but the experience at check-in was deceptive and unprofessional. Upon arrival, the front desk agent disappeared for 10 minutes to whisper with a colleague. He then claimed our room was ready, but we found ourselves in a room with much smaller beds. It felt like a deliberate attempt to see if we’d just "accept" a lower-tier room. When I returned to the desk, I was told no Lake View Queens were available. Our only options were to stay in the cramped beds or move to a non-lake view room. Since we didn't fit in the smaller beds, we moved—effectively paying for a view we didn't get. Management offered some food vouchers as compensation. Since we arrived late and were checking out the next morning, these were useless. I even received an automated text from "Inderjeet" asking about my stay. I replied with these issues and received zero response. After a five-hour flight, the last thing you want is to haggle for the room you already paid for. I expected much better from a Hilton brand."

"We loved the breakfast and how convenient the hotel is from the Magnificent Mile and the river walk."

"renovate room barhroom"

"Proximity to the city 👍"

"The staff was super helpful and friendly. The room was clean and the bed was super comfortable! Perfect place to walk to lots of things. "

"CLEAN room. Respectable staff. Good location near McCormick Place Convention Center. Would definitely stay again! Thank you!"

"Clean room Convenient location "

"Nicole, who at the front desk helped me checked in on 3/18 and then checked on 3/21, was very kind, thoughtful, and professional; she made me feel at home!"