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캐리비안 클럽 리조트 여행 후기

3 out of 5
캐리비안 클럽 리조트
1093 Canyon Road, Wisconsin Dells, WI

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 313개 이용 후기 중 128개" "
평점 8 - 좋아요. 313개 이용 후기 중 95개" "
평점 6 - 괜찮아요. 313개 이용 후기 중 46개" "
평점 4 - 별로예요. 313개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 313개 이용 후기 중 12개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Keith

Location great rest just ok
Amazing location right on lake. Not so good coffee pot was dirty had not been clean. Biggest issue was the snow and ice on stairs was not clean. We had a unit on lower level and you had to hold on tight to guard rail going up or down stairs due to the snow and ice
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very home away from home. Condo unit was clean and had our most desired amenities fireplace and jacuzzi tub
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Jesse

2023년 11월에 2박 숙박함

8/10 - 좋아요

Brinda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 22일
Thank you for your feedback!

8/10 - 좋아요

Yabiel

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 22일
Thank you for your feedback!

8/10 - 좋아요

Scot

연인과의 여행
좋아요: 청결 상태
The location and outdoor areas of this property are fantastic! We did have a late check in and it was difficult to find our building and unit in the dark. It also would have been nice to have a light on inside when we arrived. The staircase heading up to our second floor unit and balcony were patched together and in need of attention. Otherwise our condo was clean and comfortable. The staff was helpful and friendly. Would stay here in the future.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Johnny 님, Beach Park

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Soon as we walked in the condo smelled like they just cleaned with bleach or something similar. That was exactly what I wanted to smell to let me know it had been cleaned before our arrival. The shower head in the bathroom on main floor fell apart when I tried to change the water pattern. I called the office and maintenance came right away to replace it so that was nice. Overall it was a great experience. We were in condo# 614. I would definitely recommend this place!
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 15일
Thank you so much for your feedback! We hope you stay with us again when visiting the area!

8/10 - 좋아요

CARMEL

가족 여행
좋아요: 청결 상태, 객실의 편안함
Family vacaton
It was a good stay. We were close to everything and it was convenient. The bed I was sleeping was not comfortable.
2023년 8월에 3박 숙박함
답변 제공: Management 님, 2023년 8월 31일
Thank you for your feedback! I will pass this information on to the owner of the condo you stayed in. We hope you consider us in the future when planning to visit the area!

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The condo we stayed in was beautiful. It was better than we imagined. We read reviews and some of them were not flattering - but I am here to tell you this place was very nice! We arrived early and the people at the front desk were very nice and explained they would text us if we could get in early. So we decided to start our vacation tour of the Dells early. Once we received the text I was nervous the front desk would be closed (reviews said no one was ever there), that could not have been more wrong. The people at the desk for check in were extremely nice and helpful. We got into our condo and it was clean, spacious and perfect accommodations for our family. The resorts pool is small - but when you have every water park near by it is ok - it was perfect for chill time with the family. We all enjoyed the hot tub. The lake behind the resort was super peaceful. Parking looked like it would be tight, but there was more than enough room. The beds were comfortable. We had more than enough towels and the in room washer and dryer was a bonus! Even though I was on vacation it was so nice to be able to wash our things at the end of the day. We are planning on making this a yearly trip!
2023년 8월에 3박 숙박함
답변 제공: Management 님, 2023년 8월 31일
Thank you so much for your feedback! We hope you stay with us again when visiting the area!

8/10 - 좋아요

Kristin

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 3일
Thank you for your feedback!

10/10 - 훌륭해요

Chung

좋아요: 청결 상태, 객실의 편안함
Excellent service
Stay was good and service was excellent. Manager at the property was also very understandable and compassionate.
2023년 7월에 4박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Thank you for your feedback! We hope you stay with us again when visiting the area!

8/10 - 좋아요

Jessie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Much like anywhere, there were things we loved and things we didn’t. The pools are AMAZING! The condo was clean, modern and beautiful! Staff was friendly and mostly accommodating! Downsides were the coffee situation. I was told there was a drip pot and Keurig in the room. There was only a drip pot with no filters. We were told they’re not allowed to give us filters, we’d have to buy our own. Very frustrating. Had we been told this beforehand, we could’ve prepared! And I asked, so there was no excuse. But the woman at the desk later apologized for the mixup. There was also less cooking supplies and dish ware in our kitchen than we’d hoped. So if you plan to cook, prepare. Bring salt, pepper and seasoning. Also bring your own coffee mug if you’re a coffee drinker! We also didn’t care for the showers. They’re incredibly small and we are plus size people. We actually couldn’t even use the downstairs shower due to the size. So, IF you happen to be plus sized, either prepare to bathe or use the shower upstairs or by the pool! Now, the jacuzzi tub in room was a dream! Just not enough hot water to take a long soak! But still relaxing! Otherwise this resort was clean, fun and friendly! Our family would return! Just a bit more prepared this time!
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Thank you for your feedback! I apologize for the confusion on the coffee pot. We are glad you enjoyed your stay overall and we hope you stay with us again when visiting the area!

10/10 - 훌륭해요

Alexander

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we stayed in was in excellent condition and was updated. Very nicely decorated. Liked seeing the balconies were being updated. Pool and beach are very nice.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Thank you for your feedback! We hope you stay with us again when visiting the area!

10/10 - 훌륭해요

steven

가족 여행
좋아요: 청결 상태, 객실의 편안함
very nice place to stay,
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 26일
Thank you for your feedback! We hope you stay with us again when visiting the area!

10/10 - 훌륭해요

Elizabeth

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our lake view condo
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 26일
Thank you for your feedback! We hope you stay with us again when visiting the area!

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our view but parking was tight for our truck
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Thank you for your stay and review! We are trying to improve are parking situation!

4/10 - 별로예요

Sabrina

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Through floors were so dirty walking onto the carpet turned thr carpets black. Every dish i pulled out was dirty. Not enough grills. Also when i booked my room it had a jacuzzi listed in the description. It did not. The front desk hours are very short i wanted to check out early but had to wait for someone to come in at 10am. But we're supposed to be checked out by 10am frustrating. Also the bed was worn in on one side from a heavy person making it sink in unevenly and uncomfortable in the master and the mattresses were very thin and hard. The ad said newly remodeled but nothing was new not even the paint. The bathroom had mold on the ceiling and the wash machine in the unit smelled of mildew with crusty soap residue in the dispenser
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was wonderful! We were going to be arriving late--not only did they email me with instructions, they called to make sure I received the email! They were more than accommodating. They also went above and beyond when our unit didn't have a can opener-they went and bought one. The unit was wonderful. The pools and beaches were great! We would definitely stay here again and would recommend it to others. My only complaint was that our unit didn't have a broom which would've made sweeping up the sand a bit easier.
2023년 6월에 5박 숙박함
답변 제공: Management 님, 2023년 7월 13일
Thank you for your wonderful review! We hope you stay with us again when visiting the area! P.S. There now is a broom in the condo!

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It could have had a better bed. That's the one and only thing.
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 7일
We appreciate your feedback! I will pass this comment on to the owner of the condo you stayed in. We hope you will stay with us again when visiting the area!

10/10 - 훌륭해요

Paul 님, Freeport

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort never dissapoints been staying here every year
2023년 6월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 4일
We are so happy you enjoyed your stay! We hope you stay with us again when visiting the area, it's always nice to see returning guests! Thank you for your rating!

4/10 - 별로예요

Charlotte

가족 여행
별로예요: 청결 상태, 객실의 편안함
Refund
It was ok but the housekeeping was the worst we had to clean crumbs of one of the beds carpet had chips under couch hair in the hot tub master bedroom had crumbs on bed and carpet nothing to was the bedding in had to use dish soap the outside was cleaner then the rooms well i took pictures but i clicked on add a photo it will not let me
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 3일
You reported crumbs and staff offered to have housekeeping fix the issues. You refused this service stating it was just a little you took care of it. We had guests leave the condo very dirty the day of your arrival. Housekeeping does their best, but can miss things during busy times. We really wish we were given the opportunity to resolve the issue so your stay could have been more enjoyable.

10/10 - 훌륭해요

Miss

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The condo's are all individually owned, with that in mind my condo was upgraded recently by the owner. My brother came along and also stayed in a condo and his was not updated. Both very clean! And welcoming. I stayed in a lake front condo. Waking up watching the sunrise was my absolutely favorite! We didnt bring our kids this time but had we, we would have been in a perfect spot! The kiddie area was amazing! We loved the private beach! That was a huge plus! Canoe rental as well! It is a little off the main drag but totally worth it in my opinion! The staff were really friendly and helpful! The bed was SO comfortable and im picky about my bed! We will definitely be coming back! (Ask for an updated room if you stay)
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 28일
We are so happy you enjoyed your stay and will be visiting again!

10/10 - 훌륭해요

Kristine

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Thus property was very convenient for us. Spent evenings out in the deck. Could use some maintenance. One AC unit didn’t work and another one didn’t work properly. Also we didn’t get the room type we requested. One of the rooms had bunks but was supposed to be a queen.
2023년 6월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 3일
I will pass this on to the owner so they can address the updates needed. Owners are rapidly changing furniture and making changes to their condos. I will explore options on listing descriptions on Expedia. We appreciate your feedback! We hope you stay with us again when you're visiting the area!

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Management 님, 2023년 6월 4일
Thank you for the review! We enjoyed your group during your stay, we hope to have you back in the future!

10/10 - 훌륭해요

Renee

가족 여행
좋아요: 청결 상태, 객실의 편안함
Nice older Hotel
Nice older hotel. The room was spaciousness and well kept. The view off the balcony was amazing! The cleaning personal was friendly and very helpful. The front desk was always friendly and helpful. The only downside was the single handicapped parking stall and the limited onsite parking. With my husbands disability, parking across the busy street in the overflow parking lot and then trying to get back across the street to the hotel was not easy or convenient. Other then that we had a great time here.
2023년 5월에 2박 숙박함
답변 제공: Management 님, 2023년 5월 28일
We are so pleased you enjoyed your stay with us! We are working hard to come up with better parking solutions as we understand the inconvenience parking can be for guests, especially in your situation. Thank you for your feedback!

10/10 - 훌륭해요

Thomas

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice with the lakeside property. I enjoyed the view at night and in the morning. Definitely worth it and willing to come back.
2023년 5월에 2박 숙박함
답변 제공: Management 님, 2023년 5월 28일
Thank you for your feedback! We are so pleased you enjoyed your stay with us! We hope you visit us again!

10/10 - 훌륭해요

Latoya

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very friendly and helpful. We felt very welcomed and enjoyed our time there!
2023년 2월에 2박 숙박함
답변 제공: Management 님, 2023년 2월 18일
Thank you for your positive review! We're glad you enjoyed your stay and we'd love to have you back again!

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 객실의 편안함
Great place
Pool was closed for maintenance that was the only thing. Which wasn’t a big thing
2023년 1월에 2박 숙박함
답변 제공: Management 님, 2023년 2월 1일
We're glad you enjoyed your stay! Our pool was due for some paint and we apologize for the inconvenience of the closure. We would love to have you back in the future, you were an excellent guest!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Keep looking
Kitchen items were not very clean. I had to wash most things prior to using them. Bed in master very uncomfortable, could feel the springs. Temperature controls kept resetting to 55 degrees and it was very cold. Luckily we just needed a quick stay for wedding, but wanted to make meals there Sat am and lunch and most of my time was spent washing dishes. Neighbor was outside wee hours talking on phone very loud and woke us up.
2022년 10월에 2박 숙박함
답변 제공: Management 님, 2022년 10월 12일
I'm really sorry you were not happy with your stay. Please let us know if we can do anything to help you in the future.

10/10 - 훌륭해요

Rachel

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty of space for 5 people with a great view!
2022년 9월에 2박 숙박함
답변 제공: Management 님, 2022년 9월 27일
Thank you for your business.

10/10 - 훌륭해요

Rochelle

좋아요: 청결 상태, 객실의 편안함
awesome
Awesome, We will be returning!!
2022년 9월에 2박 숙박함
답변 제공: Management 님, 2022년 9월 19일
Thank you for your business. We look forward to serving you again in the future.

2/10 - 너무 별로예요

Jeffry 님, Madison

2022년 9월에 2박 숙박함

8/10 - 좋아요

Kelly 님, Janesville

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태
The property was OK but there was issues with the cable connection so no TV all weekend. Plus a little older than we expected. And the pull out bed was disgusting, due to un-cleanliness, we could not use it and had 5 people input party.
2022년 7월에 3박 숙박함
답변 제공: Management 님, 2022년 8월 1일
Thank you for your business. I will pass the information about the couch on to the housekeeping company and I'm really sorry about the TV issues. Spectrum TV is having a hard time fixing their problems.

10/10 - 훌륭해요

James

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was great. Nice clean rooms. Very close to everything we needed and wanted.
2022년 5월에 2박 숙박함
답변 제공: Management 님, 2022년 6월 1일
Thank you for your business.

10/10 - 훌륭해요

Jeremy

단체 여행
좋아요: 청결 상태, 객실의 편안함
Excellent accommodation
Much nicer than i expected. Provided the best of both worlds for me and the wife. She got her jacuzzi and i got to enjoy local car show. Will definitely stay here again.
2022년 5월에 2박 숙박함
답변 제공: Management 님, 2022년 5월 24일
Thank you for your business.

10/10 - 훌륭해요

Shana

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very nice abd the view was gorgeous
2022년 4월에 2박 숙박함
답변 제공: Management 님, 2022년 5월 9일
Thanks for your business.

10/10 - 훌륭해요

Twashalah

좋아요: 청결 상태, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Management 님, 2022년 4월 25일
Thank you for your business

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 객실의 편안함
Gorgeous
Very beautiful condo
2022년 4월에 2박 숙박함
답변 제공: Management 님, 2022년 4월 12일
Thank you for your business.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 객실의 편안함
This resort was amazing we had a great time the condo was very clean and absolutely beautiful the staff was great to. Can't wait to go back
2022년 3월에 2박 숙박함
답변 제공: Management 님, 2022년 3월 8일
Thank you for your business

8/10 - 좋아요

Jacqueline

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We loved the lake view. Did not like noisey upstairs neighbors and we called but no action taken.
2022년 2월에 2박 숙박함
답변 제공: Management 님, 2022년 3월 4일
I do apologize for the noise. Those people have been put on our do not rent list and won't be allowed back at the resort.

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 2월에 2박 숙박함
답변 제공: Management 님, 2022년 3월 1일
Thank you for your business.

10/10 - 훌륭해요

Kris

좋아요: 청결 상태, 객실의 편안함
Great place to stay
Everything was wonderful. The staff went above and beyond taking care of our needs. I would stay here again.
2022년 2월에 2박 숙박함
답변 제공: Management 님, 2022년 2월 28일
Thank you for your business.

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. Perfect location close to water parks.
2022년 2월에 2박 숙박함
답변 제공: Management 님, 2022년 2월 10일
Thank you for your business

10/10 - 훌륭해요

Donna

2022년 2월에 2박 숙박함
답변 제공: Management 님, 2022년 2월 10일
Thank you for your business.

10/10 - 훌륭해요

CHRISTINE

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds and furniture Floors really cold
2022년 2월에 2박 숙박함
답변 제공: Management 님, 2022년 2월 7일
Thank you for your business.

10/10 - 훌륭해요

keith

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great location, very quite, clean. Extremely nice rooms
2021년 12월에 4박 숙박함
답변 제공: Management 님, 2022년 1월 5일
Thank you for your business.

8/10 - 좋아요

Andrea

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Awesome area, veryy roomie and quite. Amenities were a plus
2021년 12월에 3박 숙박함
답변 제공: Management 님, 2021년 12월 17일
Thank you for your business.

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the lake view is great.
2021년 10월에 2박 숙박함
답변 제공: Management 님, 2021년 11월 15일
Thank you for your business.

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Management 님, 2021년 11월 15일
Thank you for your business.