책상, 암막 커튼, 방음 설비, 다리미/다리미판
예약 가능 여부 확인

베스트 웨스턴 오브 와이즈 여행 후기

2.5 out of 5
베스트 웨스턴 오브 와이즈
124 Woodland Drive SW, Wise, VA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 421개 이용 후기 중 163개" "
평점 8 - 좋아요. 421개 이용 후기 중 144개" "
평점 6 - 괜찮아요. 421개 이용 후기 중 50개" "
평점 4 - 별로예요. 421개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 421개 이용 후기 중 27개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Karen

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
It was very clean and staff was great
2024년 4월에 1박 숙박함

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property for the money, and they're working on some final updates to spruce it up. Good breakfast buffet. The only knock is that the mattresses are like trampolines. When my wife rolled over it about bounced me in the air.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Gary

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
It's an older property, but they are seriously remodeling at the moment. Noticed a lot of workman hanging out in the lobby, the parking area too. Speaking of the parking area it's in terrible need of repair, I almost fell in a hole in a parking space.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Amy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I know they are going through a renovation and it’s definitely needed. Did not know this when booked though. My room was gross and I would never stay there again. I feel bad because the girl working the desk was very nice, the property was just not worth what I paid for the night.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Candice

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Would’ve been nice to know that they did not rent to locals. Paid online and had stayed there before, just more aggravating to get there and trying to check in and dealing with a rude customer service representative.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Carson

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There wasn't any t.v. but other than that it was really good
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Kyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
So so
Nice place. Staff was great. Breakfast was good. The bummer is we picked this hotel for the indoor pool but it's out of order.. somethings are uncontrollable but we're visiting family in town and that was the point coming to this place
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Shoni

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

NANCY

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Lu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved looking at the mountains from our hotel room. Reno’s steak house and McDonald’s was next to the hotel. We plan to visit again and will most definitely stay here at Best Western.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Warren 님, Belle

2023년 10월에 1박 숙박함

8/10 - 좋아요

Matthew 님, Locust Grove

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was under construction during my stay.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service
It was a wonderful stay. And Holly was very polite and got what we needed. I would recommend Best Western to all my friends. The check in Ladies were polite and very helpful when Questions were asked.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Paula

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again!
There was a lot of remodeling going on but I was in one of the newly renovated rooms. It was very nice, clean no issues at all. Plus there is a great restaurant on site Renos excellent!
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Gail

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Older facility but clean and now under construction.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place
This place is the Best place to stay every one is polite, friendly, very helpful and Courteous. When ever I go to Wise Va, I book at Best Western hotel. If I was to rate them it would be 10 out of 10.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Indya

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

steven

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Service was fine, breakfast was good. Our room had a musty smell to it, that was only bearable for 1 night. Carpet in hallway needed replaced for sure. Overall a few improvements and it would be ok. They were doing some renovations down the hall.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Jenifer

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The outlets didnt work and the whole place smelled like weed
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and professional at check in!! Sweet young lady and very helpful! Breakfast was good and love how they are renovating the place! We travel to and from Indiana a couple times a year and this is our new stopping place!
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

Tabitha

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Ansley

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Shannon

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We checked in and there was green stuff in our sheets so we asked for them to be changed and no one came. Also I asked if the pool was open but it's not so that was sad.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

William N.

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스
Had a good breakfast: scrambled eggs, toast, muffins, sausage gravy, byscuits, cereal, juice and coffee.
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

Ricky

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel is under construction and had little to no cleaning done. The room smelled like a smoky bathroom.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

CHRISTOPHER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
1st time staying. Visit the area every Memorial Day weekend. Looking forward to our next stay there
2023년 5월에 2박 숙박함

8/10 - 좋아요

Shaunna

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasant stay
The room was spacious and the king size bed was comfortable. We enjoyed the coffee pods supplied for the in room coffee maker. We appreciated the small fridge and microwave provided. TV worked well. Pillow were comfortable. The hotel was being renovated so there was dust everywhere and plugs hanging out of the wall is some common areas. Staff were pleasant but not overly friendly. Ice machine on our floor was broken. Overall we were pleased with our stay. Once the renovations are complete this place will most likely be top notch! Just remember, no matter how nice the hotel is, customer service is what brings people back!
2023년 5월에 3박 숙박함

6/10 - 괜찮아요

Portia

2023년 5월에 1박 숙박함

8/10 - 좋아요

Portia

좋아요: 직원 및 서비스
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 2일
Thank you for choosing the Best Western of Wise for your accommodation needs. We appreciate you taking the time to provide feedback regarding your stay. We hope to see you again.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스
Hotel is under renovation, full, but very quiet.
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 2일
Thank you for choosing the Best Western of Wise for your accommodation needs,. We are very excited about the ongoing renovations and the changes that it will bring. I hope that you will stay with us again and be able to see the completed renovation.

4/10 - 별로예요

Brittany

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wasn't aware that you had to request a non-smoking room anywhere these days. I was given a smoking room and all of my clothes smelled like cigarette smoke. It looked like the hotel was under renovation which is great because it desperately needs an upgrade. Just make certain to request a non-smoking room.
2023년 2월에 1박 숙박함

8/10 - 좋아요

Christopher

2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No hot water in the shower
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Tara

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was absolutely amazing!! Tiffany the front desk manager, Taylor W, and Candice were so eager to assist me and were kind, courteous, thoughtful and available any time I called the front desk. They were so personable also. They took what is typically a transactional sort of task and made it interactional by asking me about how i was doing!!! Very perceptive and just phenomenal customer service. When i needed to stay a few extra nights they made sure my reservation was ready to go!! They are the best. I will stay here from now on because of their service. Thanks to them all.
2023년 1월에 1박 숙박함

8/10 - 좋아요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

4/10 - 별로예요

Stanley

가족 여행
좋아요: 직원 및 서비스
The lobby smelled like cat piss when I checked in. The hallway carpets are old and smelly. The bed had a plastic bed cover under the sheets like a baby crib and was very hot to sleep on. King mattress was old and on need or replacement. But the breakfast was very acceptable.

10/10 - 훌륭해요

Justin

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very nice, overall great experience over night stay. Walls are a bit thin, so might not be first choice if a really light sleeper.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
I don’t recommend this BW
A disappointing visit to this site. The amenities listed were not in the room. : clock radio with alarm, microwave, Re fridge. There was heavy dust on the top of the headboard. These problems were taken to the front desk at checkout. The response was,”Did you call and request them?” These items were listed on the website as amenities and they weren’t there. I didn’t need them but it is not my responsibility! They should be in the room. The swimming pool and exercise room were not functioning.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Clayton

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Derrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything
2022년 11월에 1박 숙박함

8/10 - 좋아요

Cory

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was convenient for us as we traveled. Our room was clean and comfortable. It is an older building but is relatively good condition.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Spend a few extra dollars and go elsewhere!!
The overall condition of the hotel was quite poor. The rooms reeked of smoke, there were burn holes in the carpet, the curtains had holes in them. My family was in town for a funeral and we rented several rooms. After returning from the memorial service, my brother-in-law arrived back to his room to find another patron was now assigned to his room and all of his stuff was missing. The front desk claimed that there was no record of him even staying there and said they didn’t know where his belongings were. My niece tried the “find my iPad” feature from her phone and they could literally hear their missing devices alerting from behind the front desk. The staff claimed they had no idea where the items were yet they were stashed just feet away. It is a very sketchy area and the employees are even sketchier. Do not leave any items of value in your room if you decide to stay here and if you desire cleanliness, you’d be better off finding another hotel.
2022년 10월에 2박 숙박함

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. Basic but clean accommodations. Linens were threadbare but still usable. Mattresses were lumpy. Complimentary breakfast was very basic but adequate. Pool was closed for repairs. Lobby needs some lounge chairs.
2022년 10월에 3박 숙박함