Find hotels in Woodbrook, Port of Spain

"Terrible concept of customer service. I was woken up in the middle of the night, banging at my door, because the credit card for my meal didn't pass! Like as if they could not call or wait till the morning. I complained at checkout and was promised a call by the hotel manager, of course I received no call. Over priced for what it is. Will not go again"

"Great place to stay "

"Ok"

"Yes "

"The rooms were clean "

"Wish I booked elsewhere. Not sure about the overall ratings Expedia shows for this place. Check-in: Waited 10 minutes or more. Cost is unrefundable. Needed a 2nd night stay without knowing the dread. Re-entry into hotel was controlled by a button at the check-in counter but staff were hardly there. Value: Not worth it. Paid more for 2nd night. No coffee/tea, no shampoo/conditioner. Smelly towels. Uncomfortable bed, half of it was sunken. Staff: Unfriendly/uncomfortable/awkward. Cleanliness: Room was clean, toilet wasn’t, towels smelled when wet. Parking: Only 4 park spaces. Blocking in someone may be required, but only after confirming with staff. "

"The front desk staff and restaurant staff were amazing "

"Clean room. Pleasant staff. Great shuttle service to the airport. "

"The room was not clean. There were some sort of metal shavings on the ground. The door handle was broken. Furniture unclean. Wifi did not work a bit. No cleaners came in between the days to change towels, toilet paper, etc. The staff was friendly for the most part but the infrastructure is terrible"