우즈 홀, 매사추세츠의 수영장이 있는 호텔

“Bed was good, bathroom good, sink needed repair work and walkways needed maintenance. Restaurant was good.”

“We arrived at 5:30 pm and our room was still not ready. We were told that they were under new management as of the day we checked in. They were also not able to provide us with a key upon check-in so when we returned from dinner we had to walk all around the building to the front entrance to get into our room (without a key the other entrances were not accessible). We feel that we should not be charged the additional "facilities fee" for the inconveniences.”