숙박 시설 정면

코트야드 바이 메리어트 보스턴 말보로 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 925개 이용 후기 중 476개" "
평점 8 - 좋아요. 925개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 925개 이용 후기 중 80개" "
평점 4 - 별로예요. 925개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 925개 이용 후기 중 23개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room is clean and nice front person. Bar is great but need a car to go for food. Parking lot area is under re-construction
2018년 5월에 2박 숙박함
답변 제공: Courtyard by Marriott Boston Marlborough 님, 2018년 6월 15일
Thank you for taking the time to review our Hotel. We sincerely appreciate your feedback and apologize for our parking area maintenance that took place during your stay. We hope to welcome you back to our Hotel someday soon. Thank you for choosing Courtyard by Marriott Boston Marlborough.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Giuseppina

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: April 님, 2024년 5월 6일
Thank you for staying at the Courtyard in Marlborough. We look forward to seeing you again.

8/10 - 좋아요

Dianne

가족 여행
Property under construction and no hot water for shower
2024년 4월에 1박 숙박함
답변 제공: April 님, 2024년 4월 29일
Thank you for your feedback on your recent stay, I do sincerely apologize for not having hot water, we are looking into this further and hope you will consider staying at the Courtyard next time you're in the area.

10/10 - 훌륭해요

Rudi

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Even tho it was under construction the pool was open and the rooms where comfortable and well maintained
2024년 4월에 1박 숙박함
답변 제공: April Lee 님, 2024년 4월 29일
Thank you for your feedback on your recent stay. We hope to see you again soon so you can see our completed renovations..

4/10 - 별로예요

Jeremy

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was under construction. It was messy, confusing for check in. There was not an on site restaurant as advertised, due to the construction, nor was there an included breakfast as we paid for, nor were the fitness facilities available. Also we paid for a room with a king and fold out bed. What we got was a small king room with no other bed option. The front desk said that was all they had available. Again, not what I paid for. They did send a cot, but not what we were expecting when we booked through Expedia. In all honesty I feel Expedia should have informed us of these conditions. We would not have booked this hotel. I feel we are due a refund of at least half,due to this severe inconvenience and added cost for breakfast, and very uncomfortable conditions! Thank you!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Allows for access to netflix on tv No forks or spoon in room
2024년 4월에 1박 숙박함
답변 제공: April 님, 2024년 4월 11일
Thank you for your feedback on your recent stay, our rooms do not have forks or spoons in the room, but our front desk has these items available when requested,

10/10 - 훌륭해요

Rebecca

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We didn’t know that the property was under construction, the room we stayed in was brand new but we did feel like we were walking through active construction zones at times. Would happily stay again when construction is complete!
2024년 3월에 1박 숙박함
답변 제공: April 님, 2024년 4월 2일
Thank you for your feedback on your recent stay. We look forward to seeing again so you can see our renovation when its complete.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스
Property is under construction so most of lobby and facilities are closed. The check in was in a portable area, but was fine; the staff was friendly and the room was beautiful, clean and quiet.
2024년 3월에 1박 숙박함
답변 제공: April 님, 2024년 4월 8일
Thank you for choosing the Courtyard in Marlborough. We look forward to welcoming you back soon so show you our completed renovation.

2/10 - 너무 별로예요

Mirian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They were under construction. Everything was closed. We couldn’t use the pool or gym. And then once we were checked in around 8pm we get a notice out in under our door saying they were shutting off the water from 10:30 to 4:30 am. We couldn’t even flush the toilet. I got the room with the bath tub to bath my children in and we didn’t even use it we were too scared. There was a tile half dangling from the ceiling
2024년 2월에 1박 숙박함
답변 제공: April 님, 2024년 2월 26일
We apologize for the inconvenience due to our water shut off. I also apologize for any miscommunication as our pool was not out of service last week, only our fitness center. We hope you will consider staying at the Courtyard again in the future so we can show you the upgrades we are currently working on.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2024년 1월에 4박 숙박함
답변 제공: April Lee 님, 2024년 2월 1일
Michael,Thank you for staying at the Courtyard in Marlborough, we look forward to welcoming you back next time you visit the area.

8/10 - 좋아요

BRIAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its a good hotel
The room was comfortable and clean. The staff were friendly and helpful. No complaints.
2024년 1월에 1박 숙박함
답변 제공: April 님, 2024년 2월 1일
Brian,We appreciate you choosing the Courtyard in Marlborough. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick and easy business trip.
The check in was quick and easy, the facility is very easy to find, right off the highway. If there was anything I could say negatively, it would be that the heating/ac unit was very noisy and cycled every minute. I have learned to bring earplugs with me on these trips so it did not affect my sleep,
2024년 1월에 1박 숙박함
답변 제공: April Lee 님, 2024년 2월 1일
Richard,Thank you for taking the time to review your recent stay. We appreciate you staying with us, our AC units are all being replaced with our renovations, and we look forward to you seeing our new rooms in a few months.

10/10 - 훌륭해요

Mark

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: April Lee 님, 2024년 2월 15일
Mark,We are glad you enjoyed your stay with us.

4/10 - 별로예요

Steven

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2 star property at best
What a dump, they claim renovations are coming, they can't come soon enough!
2023년 12월에 1박 숙박함
답변 제공: Hotel Team 님, 2023년 12월 12일
Dear Mr. Steven Blumenstock - thank you for your feedback. The team works really hard to provide service to our guests. We are all excited about our renovations and we hope to welcome you back to see the results. We hope you enjoy your Holiday and a Happy New Year!

10/10 - 훌륭해요

Marsha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice to have it right on Rt. 20.
2023년 11월에 1박 숙박함
답변 제공: April Lee 님, 2023년 11월 13일
Thank you for choosing the Courtyard in Marlborough. We look forward to seeing you again.

10/10 - 훌륭해요

Sara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: April 님, 2023년 11월 13일
Sara,We are glad you enjoyed your stay at the Courtyard in Marlborough.

8/10 - 좋아요

james

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your restaurant food prices were outrageous. $18 FOR BREAKFAST!
2023년 10월에 3박 숙박함
답변 제공: Hotel Team 님, 2023년 10월 24일
Thank you for your review and we hope you enjoyed your visit to the Boston Marlborough area. Please know our breakfast prices range from 3.00 to 18.00. We offer hot cooked to order breakfast sandwiches starting at 8.00 plus a variety of breakfast options priced lower. The 18.00 was a buffet that was offered this past weekend for those guests on the run due to hockey tournament games. Feel free to reach out to discuss further.

10/10 - 훌륭해요

Jena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was easy. Ms. Paula was welcoming and helping.
2023년 10월에 3박 숙박함
답변 제공: Hotel Team 님, 2023년 10월 24일
Thank you for taking the time to review your stay and for recognizing Paula. We will be sure to share your feedback to the team including Paula.

10/10 - 훌륭해요

Darcy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff at the hotel were outstanding. I am disabled and they went way beyond to make sure i was supported.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Munir

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Brigid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly clean hotel.
We only stayed one night! Everyone was nice, the room was clean. The tv didn’t work at first but they came right up and fixed it in a minute. I do love that they have Starbucks coffee and the little bistro.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Jonathon

출장 여행
좋아요: 직원 및 서비스
OK
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean room. Common areas and parking all very good. Food at the bistro also very good. All staff friendly and helpful.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Brian

2023년 9월에 1박 숙박함
답변 제공: April 님, 2023년 11월 16일
Thank you for taking the time to rate your stay at the Courtyard. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Ravichandran

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Gary 님, Sierra Vista

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We just needed a place for the night. The hotel is right off the highway, clean and quiet. The two women at the front desk were fantastic. It is refreshing when you cime across staff that trulybwants to help
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Anna

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I would probably stay at one of the other properties until they finish their upgrades.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Debra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is great and very accommodating, facility is very clean
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy
Had bunch of teens as in 30 to 40,from another country staying on the same floor, they started to hang out in hallway AND became really obnoxiously loud in the next room. The front desk graciously allowed us to change the room, to REALLY quiet corner, and our stay after that was extremely comfortable. Highly recommend. Will be back to this hotel again
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms and affordable!
2023년 9월에 2박 숙박함
답변 제공: April 님, 2023년 11월 13일
Jason,Thank you for taking the time to give us a review. We are glad you enjoyed your stay at the Courtyard.

10/10 - 훌륭해요

Neftaly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
😀
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Chantaline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

karla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked in late. After midnight. The reception was smiling and helpful!
2023년 9월에 1박 숙박함

8/10 - 좋아요

nancy

2023년 9월에 4박 숙박함

8/10 - 좋아요

Lucien

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Silvio 님, Sterling

좋아요: 청결 상태, 직원 및 서비스
we miss a generous breakfast buffet as our culture America always offers. The restaurant is limited to Mediterranean culture and I am not obliged to like that.
2023년 9월에 1박 숙박함
답변 제공: April Lee 님, 2023년 9월 8일
Silvio,Thank you for taking the time to review your stay at the Courtyard in Marlborough. We appreciate your feedback and will share this with our food and beverage team. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Layon

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Tim

2023년 9월에 1박 숙박함

8/10 - 좋아요

Lilly

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: April Lee 님, 2023년 9월 8일
Lilly,Thank you for choosing the Courtyard in Marlborough. We hope to welcome you back in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant 1 night stay
Almost everything was how a Hilton Brand should be. However, The room only had ONE regular coffee capsule. Looks like people who stay there rarely use the Keurig and instead get coffee from the Starbucks downstairs. So. my wife had a cup of the Keurig coffee and I didn't. Also. The toilet is extremely noisy and Management needs to service that.
2023년 8월에 1박 숙박함
답변 제공: Marlboro Courtyard Team 님, 2023년 9월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Kurt

좋아요: 청결 상태
Parking lot on bad shape, needs a repave or hole filling. Toilet seat loose had a
2023년 8월에 1박 숙박함
답변 제공: Courtyard Marlboro Team 님, 2023년 9월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your feedback. Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Enjoy the rest of your summer.

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
A little outdated but decent enough for an overnight stay. The front desk clerk was very impersonable. Big problem is the low toilet!! When my husband sat down, the family jewels ended up in the water, making the rest of the mission impossible! Even as a short person I felt my knees were in my armpits. Be forewarned.
2023년 8월에 1박 숙박함
답변 제공: Hotel Team 님, 2023년 9월 1일
Karen Warren,Thank you for staying with us and for taking the time to give us some feedback. I will be sure to share with the team. We hope to welcome you back in the future.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Courtyard Marlboro 님, 2023년 9월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you back in the future.

10/10 - 훌륭해요

Rosmairy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2023년 8월에 1박 숙박함
답변 제공: April Lee 님, 2023년 9월 8일
Rosmairy,Thank you for choosing the Courtyard in Marlborough. We look forward to welcoming you back next time you are in the area.

10/10 - 훌륭해요

Omar

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect. Everything was clean, staff was professional and courteous. If I had to knock on something would be parking lot was a hike to main entrance. But a good walk is healthy for you, so I would still choose to come back. Thanks!
2023년 8월에 1박 숙박함
답변 제공: April Lee 님, 2023년 9월 8일
Omar,Thank you for your kind words in regard to our staff and cleanliness of the hotel. We look forward to welcoming you next time you are in the area.

8/10 - 좋아요

Joel

Good
2023년 8월에 1박 숙박함
답변 제공: Cameron 님, 2023년 8월 15일
Thank you for you kind review.

2/10 - 너무 별로예요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff, great facility, but was out in a room that must have been near an ice machine. I didn’t notice it until coming back from dinner, exhausted from a long day, so thought I could sleep through it. Didn’t sleep a wink - the room actually vibrated and the noise of the machine kicking on and off was unbearable (and I am not a light sleeper). The staff will have known this about the room - shame on them and the management. A wasted expensive night. Flabbergasted.
2023년 8월에 1박 숙박함
답변 제공: Cameron 님, 2023년 8월 14일
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 - 괜찮아요

Jackelyn

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Cameron 님, 2023년 8월 14일
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. Please note that our property will be undergoing a full renovation beginning this Fall with plans to be completed by Spring of 2024.I hope you choose to stay with us again when your travels bring you back to the area.