우파, 아부자의 수영장이 있는 호텔

“We booked via Hotels.com and even got a receipt confirming the payment but when we got there, the reservation was not there. They gave me the room but had to pay again then chase the refund from hotels.com. Staff were adamant they are not listed on Hotels.com. Staff seemed pretty clueless and unwilling to help resolve the situation”

“The porter was really good but front desk was awful, every request wasn’t even sent to who needs to hear them, we asked for room service and hours later room service came asking if we were ready, turns out they were never even informed, this happened 3 days in a row, front desk treated us like we weren’t even guests.. but every other staff was awesome and timely when asked directly, sink and shower was clogged from day one and when called again front desk did nothing and had to go down to ask...

“Room was nice (1 bedroom suite). Gym was dysfunctional, breakfast was subpar, amenities were breaking apart, internet was super slow. The staff were very kind and helpful. Room service food was too oily.”