외관

홀리데이 인 시안 빅 구스 파고다, IHG 호텔 여행 후기

4.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 86개 이용 후기 중 36개" "
평점 8 - 좋아요. 86개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 86개 이용 후기 중 8개" "
평점 4 - 별로예요. 86개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 86개 이용 후기 중 2개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

JANG SOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대안탑, 역사박물관과 가까운 깨끗하고 편안한 호텔
대안탑, 역사박물관과 가까운 거리에 위치하여 주변 관광 접근성이 용이하였고, 호텔이 깨끗하고 편안하였으며, 직원들의 친절함과 서비스도 좋았습니다.
2019년 9월에 3박 숙박함
답변 제공: vivian 님, 2019년 12월 13일
친애하는 손님, 평가 주셔서 감사합니다, 고객 만족은 우리의 동기 부여입니다. 우리를 선택해 주셔서 감사합니다. 다음 방문을 진심으로 기원하며 행복한 삶과 행운을 기원합니다.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
직원들이 친절하고 일처리가 빨라 편리함. 로비가 5층에 있어 다소 불편하고 층마다 복도에서 담배냄새가 좀 많이 남. 심지어 묶었던 방은 금연방인데 전 숙박객이 방에서 담배를 폈었는지 들어갔을 때 담배냄새가 좀 심하게 났음.
2019년 7월에 3박 숙박함
답변 제공: vivian 님, 2019년 9월 2일
친애하는 손님, 불편을 끼쳐 드려 죄송합니다. Xi'an은 실내에서 흡연하지 않습니다. 찾으시면 즉시 저희에게 알려 주셔서 처리하십시오. 숙박 중에 객실에 문제가있는 경우, 프론트 데스크에 연락하여 문제를 해결하거나 객실을 변경하기 위해 모든 고객이 특별한 경험을 즐길 수 있도록 노력하고 있습니다. 고객 만족은 우리의 동기입니다. 우리를 선택해 주셔서 다시 한 번 감사드립니다. 다음 방문을 진심으로 기대하며 행복한 삶과 최선을 기원합니다.

4/10 - 별로예요

TAE HYUN

가격대비 만족도가 떨어진다 홀리데인인 이라는 국제 체인으로의 좋은평점을 주기가 어렵다
2018년 8월에 2박 숙박함
답변 제공: Bella 님, 2018년 8월 14일
사랑하는 기러기 타 데이 호텔 귀빈, 안녕 하세요!당신이 이곳에 시안 대나 타 데이 호텔에 입주 하시는 것을 환영 합니다.당신이 호텔에서 제시 한 의견과 건의에 대하여 감사를 드 립니다. 우리는 개선과 보완을 노력 할 것 입니다. 다음에는 당신에게 만족 스러 운 입주 서비스 체험을 할 수 있기를 기대 합니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 3박 숙박함
답변 제공: mey 님, 2018년 9월 20일
亲爱的大雁塔假日酒店贵宾,您好!欢迎您本次选择入住西安大雁塔假日酒店。酒店位于西安市南二环,地理位置优越,交通便利。谢谢您的好评,西安大雁塔假日酒店全体员工诚挚的邀请您下次光临!

10/10 - 훌륭해요

민호 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗한호텔
깨끗하고 직원분들의 서비스가 좋았습니다. 조식도 종류도 많고 맛있었으며 주변에 식당도 많아 먹는것에 불편함이 없었습니다.

8/10 - 좋아요

Kim 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
도심에 가까운곳에 위치.
조식은 괜찮은편이었고 객실의 경우 다소 룸크기가 작은편이었으나 그런대로 지내기에는 불편함은 없었다. 위치는 대안탑주변이라 도보이동이 가능하고 주변에 현지식당들이 많아 이용하기에 매우 편리했다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 11박 숙박함

10/10 - 훌륭해요

Jeanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

Mandy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The staff were very helpful,breakfast was very good,building work being done near the hotel but didn't really bother us
2019년 11월에 2박 숙박함
답변 제공: vivian 님, 2019년 12월 13일
Distinguished guests, thank you very much for your praise and love for Xi'an Big Wild Goose Pagoda Holiday Hotel! We are honored to see that you have recognized the location and facilities of the hotel. We will continue to work hard to give you more impeccable professional services and detailed experience to make the journey perfect. I look forward to your stay again!

10/10 - 훌륭해요

Joao

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One major problem: Internet service was the worst of all hotels.
2019년 11월에 2박 숙박함
답변 제공: vivian 님, 2019년 12월 13일
Thank you for your evaluation, I am very sorry that the problem of the hotel network has brought you a bad experience. We will strengthen the network performance check later to ensure that you can give you a good experience next time you stay.

10/10 - 훌륭해요

MOTOKO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: vivian 님, 2019년 9월 2일
欢迎您,亲爱的假日酒店客人。感谢您选择下榻西安大雁塔假日酒店。酒店位于西安市中心,地理位置优越,交通便利。距离地铁2号线体育场站和地铁3号线大雁塔站都非常的近,是您来西安出差或旅行住宿的不错选择。感谢您对酒店地理位置和早餐的认可与满意,和对酒店服务的好评,我们诚挚的邀请您再次光临西安大雁塔假日酒店!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent location. A short 15 minutes walk to Big Goose Pagoda. Supermarket located around 5 minutes walk away. City center is 20-30 minutes car ride away.
2019년 6월에 5박 숙박함
답변 제공: vivian 님, 2019년 9월 5일
Distinguished guests, thank you very much for your praise and love for Xi'an Big Wild Goose Pagoda Holiday Hotel! We are honored to see that you have recognized the location and facilities of the hotel. We will continue to work hard to give you more impeccable professional services and detailed experience to make the journey perfect. I look forward to your stay again!

8/10 - 좋아요

Su-Chin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
The locality is very convenient and hotel staffs are nice. But the swimming pool is disgusting and smelly.
2019년 5월에 5박 숙박함
답변 제공: vivian 님, 2019년 9월 5일
Dear VIP, Hello! Welcome to the Holiday Inn XI’an Big Goose Pagoda. I am very sorry that I have not given you a perfect stay. The hotel is also very important for the problems of the bathroom. The hotel will gradually and continuously maintain and update the facilities and equipment. I hope to give you a brand new experience next time, I look forward to your next visit! And feel our service improvements!

8/10 - 좋아요

SHIYUAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
前台在五楼 设施都还比较新 服务很好 需要什么都能及时送到 游泳池在地下 感觉外包给了健身房 体验不是很好
2019년 5월에 2박 숙박함
답변 제공: vivian 님, 2019년 9월 2일
Dear Holiday Inn guests, Hello! Welcome to the Holiday Inn XI’an Big Goose Pagoda. I am very sorry that I have not given you a perfect stay. The hotel is also very important for the problems of the bathroom. The hotel will gradually and continuously maintain and update the facilities and equipment. I hope to give you a brand new experience next time, I look forward to your next visit! And feel our service improvements!

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 3박 숙박함
답변 제공: Mey 님, 2019년 5월 3일
Dear Holiday Inn guests, Hello! Welcome to Holiday Inn Xi 'an Big Goose Pagoda. Our hotel has three restaurants including Western Restaurant, Chinese Restaurant, Japanese Restaurant and offers special cuisine from all over the world and authentic Shaanxi cuisine. And the hotel is very convenient location, transportation is also very convenient. It is a very good choice for you to stay in Xi'an, and it is also a great honor for you to have a very happy experience this time. Thank you again for coming. I wish you a pleasant life and all the best!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Mey 님, 2019년 4월 29일
Dear Holiday Inn guests, how do you do? Welcome to Holiday Inn Xi 'an Big Goose Pagoda. Our hotel is located in the East section of the South Second Ring Road in Xi'an, close to the famous University Chang 'an University. The Big Goose Pagoda is just 15 minutes walk away and the Shaanxi History Museum is 8 minutes away. The subway resources around the hotel are sufficient for you to go to various areas in Xi'an. Hotel dining and entertainment facilities are complete, whether you are business or to visit Xi'an with family, will be a very good choice. Thanks again for your visit and comments, all staff of Holiday Inn Xi 'an Big Goose Pagoda sincerely invite you to come again!

10/10 - 훌륭해요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is very well maintained with nice helpful staff. The hotel is well positioned to have a taste of local life, also within walking distance to Shaanxi History Museum and Big Goose Pagoda. The hotel double charged us by mistake, but sent back refund very quickly after email communication.
2018년 4월에 2박 숙박함
답변 제공: mey 님, 2019년 3월 26일
Thank you for staying in Holiday Inn Xi‘an Big Goose Pagoda! It is a great honor for you to give us your favorable comments, which is a very encouraging thing for us.Thank you for your favorable comments on the hotel's location, service and facilities.We are very sorry for the mistake in our work. Meanwhile, thank you very much for your understanding and support. All the staff of Holiday Inn Xi‘an Big Goose Pagoda sincerely invite you to come again!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
On arrival, I found the shower water running very slowly, with which I could barely take a shower. I asked the staff to get it repaired the next morning. When I got back in the evening, it was not fixed. I asked for it again when I went out for dinner. No actions taken. Finally, the duty officer offered to move me to another room the next day, which was the last night of my stay. I saw foreign objects (in observable size and observable amount) in my glass of grapefruit juicy when I had breakfast in the restaurant. I asked the captain to check it out. He took it, had a discussion with his colleagues, but never came back to me.
2019년 1월에 3박 숙박함
답변 제공: mey 님, 2019년 1월 29일
Dear guests,Thank you very much for choosing to check in Holiday Inn Xi‘an Big Goose Pagoda. We are very sorry for the problems you have met in the restaurant.We will investigate and rectify the matter recently, and we apologize for the unpleasant experience brought to you by the water problem in the room.If you like, please call us, we will give you a reasonable solution and satisfactory reply.Thanks again for your comments. I wish you a happy New Year and all the best!

8/10 - 좋아요

FION 님, KUALA LUMPUR, MALAYSIA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel, convenience store and local restaurants nearby hotel. lobby should put on more light for midnight arrival guest. hotel staffs should be more friendly while seeing guest around lobby area
2018년 12월에 6박 숙박함
답변 제공: mey 님, 2019년 1월 5일
Thank you very much for choosing our hotel as your hotel for visiting Xi'an. We are very grateful to you for your evaluation of the hotel. Thank you for your comments and suggestions. I will feedback the situation you have reported to the relevant departments for improvement as soon as possible. Thank you again for your arrival. Sincerely invite you to come again!

10/10 - 훌륭해요

Rita M.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful and convenient hotel
Great location. Unfortunately my reservation did not include breakfast, so I can Irvin review the food. Other than that, I was comfortable, clean and my room was at the far end of the hall, and, therefore, quiet. I requested non-smoking room; I got it. No hint of cigarette smoke anywhere in the room. I would stay here again. It is very close to the Pagoda and to shopping- Saga Mall, Metro Supermarket and Walmart. It's also located near two universities, a bus and subway line. I would not recommend eating at the Muslim restaurant close by because the food was not very good. I've eaten better dumplings elsewhere.
2018년 12월에 1박 숙박함
답변 제공: mey 님, 2019년 1월 6일
Dear guests, Welcome to Holiday Inn Xi'an Big Goose Pagoda. Thank you for your special satisfaction with the hotel's facilities and services. We are very happy that you have a wonderful journey in Xi'an. Our hotel has 3 restaurants including Western Restaurant, Chinese Restaurant and Japanese Restaurant, which offer a variety of international dishes and local snacks. The hotel's recent beef-themed buffet is also a very good choice, thank you for choosing our hotel as You are coming to Xi'an for a stay and look forward to your visit again!

6/10 - 괜찮아요

Danny 님, China

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The quality of the food from an international hotel chain is really below standard regardless of whether it is the buffet breakfast or the paid dinner at the cafe. Don't expect fresh seafood as they are really tasteless. Variety of the buffet spread is really limited and repetitive daily only rotate a few dishes on alternate day. The freshness of the hairy crab that they advertised so temptingly on their posters is really not even the standard of a road side store. If you intend to stay in this hotel, take your meal somewhere else. Nonetheless, it is quite centrally located in the shopping belt, a 15 mins walking distance to the popular Chang An road
2018년 11월에 4박 숙박함
답변 제공: mey 님, 2018년 12월 21일
Dear Guests,Welcome to holiday Inn Xi‘an Big Goose Pagoda!Thank you for choosing to stay in our hotel and making comments on the hotel. We are really sorry that I failed to give you a pleasant stay experience. We attach great importance to your feedbacks on food and beverage. We will continue to update and adjust our food and beverage products, and we hope to give you a new food experience next time. Thank you again for coming. Looking forward to seeing you witness our changes. I wish you a merry Christmas and all the best!

8/10 - 좋아요

Kuo-Hung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
離附近大學很近 辦公方便
2018년 10월에 2박 숙박함
답변 제공: mey 님, 2018년 12월 23일
亲爱的大雁塔假日酒店贵宾您好,欢迎您本次选择入住西安大雁塔假日酒店!酒店位于西安市中心,地理位置优越,临近西安大雁塔、陕西历史博物馆和大唐芙蓉园。交通便利,距离地铁二号线体育场站,三号线大雁塔站和四号线鲁家村站都非常的近,无论您是到西安出差还是旅行,都是您的不错选择。再次感谢您的评价,祝您圣诞节快乐,万事如意!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: mey 님, 2018년 12월 18일
Dear Guests, Welcome to Holiday Inn Xi'an Big Goose Pagoda! Thank you for your favorable comments on our hotel. We are very happy that you have had a very good experience here. Thank you very much for your satisfaction and recognition of the hotel's facilities and services.Thank you very much for your recommendation, and sincerely invite you to visit again, and leave more good holiday inn memories!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
The room is quite roomy with comfortable bedding. The whole facility is smoking free.
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

col 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel
Faultless in every way. Great staff, room, location and food. Highly recommended
2018년 9월에 2박 숙박함
답변 제공: Mey 님, 2018년 9월 20일
Dear Guests, Welcome to Holiday Inn Xi'an Big Goose Pagoda! Thank you for your favorable comments on our hotel. We are very happy that you have had a very good experience here. Thank you very much for your satisfaction and recognition of the hotel's facilities and services.Thank you very much for your recommendation, and sincerely invite you to visit again, and leave more good holiday inn memories!

10/10 - 훌륭해요

Kai Yun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
西安城市旅遊方便的落腳處
極佳的位置。陝西省博物館,大雁塔就在附近。
2018년 8월에 3박 숙박함
답변 제공: Mey 님, 2018년 8월 25일
亲爱的假日酒店贵宾,您好呀!欢迎您本次选择入住西安大雁塔假日酒店。酒店位于西安市南二环,地理位置优越,交通便利。附近旅游资源充足且信不可达,是您来西安旅游的不错选择,再次感谢您本次的分享,谢谢您的好评,西安大雁塔假日酒店全体员工诚挚的邀请您下次光临!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rigtigt godt, men...
Godt hotel. God service. Rent. Eneste to ting der ikke får topkarakterer er poolen, som er i kælderen og bestemt ikke er hvad fotos giver indtryk af. Det andet er morgenmads buffet er mest for kinesere, med meget lidt morgenmad som appellerer til vesterlændinge, men der er da lidt brød, æg og frugt. Ellers rigtigt godt hotel med god service
2018년 5월에 4박 숙박함
답변 제공: Mey 님, 2018년 9월 18일
Dear Guests, Welcome to Holiday Inn Big Goose Pagoda!Thank you to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services,we look forward to your next stay with us and continuous support in the near future. Thank you!

6/10 - 괜찮아요

Darren 님, MANCHESTER UK.

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel staff just going through their daily work, but are uninformed about non Chinese guests needs, hotel has surface polish but not suitable for the independant traveller.
2018년 5월에 5박 숙박함
답변 제공: Mey 님, 2018년 9월 18일
Dear Guests,We are really sorry for not giving you a satisfactory experience. Thank you for your comments and Suggestions. We will make efforts to adjust and improve.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely staff made stay great
Special shoutout to Managers Guo and Jamie Chen who really help make the stay very comfortable. After a rather stressful journey from train station to the hotel on a very wet Friday night, Manager Guo upgraded our room and gave great advise on where to go eat local around the area late night. Next day, Jamie Chen was instrumental in securing us train tickets to our next Chinese stop as we did not anticipate that train tickets could be sold out if we do not buy early enough. WIFI in the hotel is rather weak despite Manager Guo getting the tech department to look into it on our floor and in our room. Hotel is a tad dated and could do with a little refreshing but the staff kept hotel very clean, very comfortable and service was top notched. Location of hotel is a little far from the main shopping dining main street but still very accessible to attractions.
답변 제공: Mey 님, 2018년 9월 18일
Dear Guests,Thank you for using valuable time for our service to make our evaluation, thank you to our staff's name recognition, as well as the recognition of their service, at the same time also thank you for your interest in the network is put forward the relevant opinions and Suggestions, we will be late to improve and modify, thank you again for your sharing, I wish you a happy life!

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel for either leisure or business travel. Conveniently located in Xi'an.

10/10 - 훌륭해요

JIAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Mey 님, 2018년 9월 20일
Dear holiday inn VIP, hello!Welcome to Holiday Inn Xi 'an Big Goose Pagoda, We are located in the second ring road of xi 'an city.It is a good choice for you to visit xi 'an. Thanks again for sharing this time. Thank you for your favorable comments.

6/10 - 괜찮아요

실제 이용하신 고객

No near subway station
No air conditioning on first 2 days, very hot inside the room.
2018년 3월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
They staff needs to be more professional and efficient in handling booking managment system
2017년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was within walking distance of several good restaurants and entertainment
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

DIEGO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel recomendable
Muy buena experiencia, David el concierge con excelente trato y muy atento, el desayuno es bueno con gran variedad, el servicio de wifi muy malo

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely location with friendly staff and two fine restaurants. Too short a stay for more details.
답변 제공: General Manager 님, 2017년 1월 18일
Dear Melissa, Thank you for sharing your experience with us regarding your recent stay. Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, Your comments will be passed onto our team especially our management team and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Again We apologize for the inconveniences we bring.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Close to the Xiao Zhai and Big Good Pagoda area, good for sightseeing and walking around when the city isn't engulfed by the smog. Lots of cheap eats around that open late, so even if you get in late, you'll be able to find something to eat. Comfortable rooms with soft and firm pillows to choose from. Would stay again for business or pleasure.
답변 제공: General Manager 님, 2017년 1월 6일
Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
Was in Xi'an for work and the hotel was a good value for what it offered. Breakfast was pretty impressive with a lot of Chinese and western options. The carpet in the room was rather stained, and I think the rooms would look much better if they got rid of the carpet. Everything else was fine, and it was nice to have a gym that provided a wide variety of equipment as it was more of a regular gym that opened to the public.
답변 제공: General Manager 님, 2017년 1월 6일
Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us,We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

8/10 - 좋아요

JJ 님, Fort Worth Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location not far from the city center
Hotel was nice. It seems the local air pollution permiates every thing.
답변 제공: Marcom Manager 님, 2017년 1월 6일
Dear JJ , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

cyndy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
hotel room too hot. Conciege staff great.
The concierge staff and breakfast were outstanding. hotel is nice but, they turn the A/C and even if it is hot in Nov. (when I stayed) The room was hot and they said open a window. Open a window. come on
답변 제공: General Manager 님, 2016년 11월 22일
Dear Guest, Thank you for sharing your experience with us regarding your recent stay. We will most certainly pass your comments on to the team so we can improve.We thank you for your comments and look forward to welcoming you back to our hotel.

8/10 - 좋아요

Ming

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is a nice hotel with a comfortable bed. Nice breakfast buffet with a good selection of food items. Dinner time was a bit too short (one day I went at 8pm and there were almost nothing left). Close to top attractions in town. Nice restaurants within 100 m from hotel entrance. Down filled quilt was too warm for the room and there are no thin blankets.
답변 제공: General Manager 님, 2016년 11월 24일
Dear Guest, Thank you for sharing your experience with us regarding your recent stay. We will most certainly pass your comments on to the team so we can improve.We thank you for your comments and look forward to welcoming you back to our hotel.

8/10 - 좋아요

D 님, D

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice straight forward Hotel in a good location
Good clean straightforward comfortable relaxing Hotel

10/10 - 훌륭해요

vicky 님, hawaii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
this hotel is great.

2/10 - 너무 별로예요

charmaibe 님, reading

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Room says 2 double beds but don't be fooled
2 double beds mean 2 nice size single beds so if you have 3 in a room that it's so not comfortable- feel a bit cheated as I had 2 bad nights for sleep- thanks holiday inn

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
いいけど・・・
初めて宿泊しました。グランドパークからの乗換です。 素晴らしいほどではないが、値段にあった十分に満足できるホテルです。 ただ、市内バスの乗換えが若干不便か?