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Zao Plaza Hotel

3.0 star property
Travelers find peaceful moments in the tranquil garden and let tension dissolve in the indoor mineral hot spring at this welcoming ryokan

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Zao Plaza Hotel offers an authentic Zaoonsen experience. Enjoy free breakfast, 24-hour access to the public bath, and an indoor mineral hot spring for natural rejuvenation. The on-site restaurant and convenient laundry facilities complete this relaxing retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
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About this property

Zao Plaza Hotel

  • Ryokan near Zao Hot Springs Ski Resort
  • At Zao Plaza Hotel, you can look forward to free breakfast (local cuisine), an indoor mineral hot spring (onsen), and a garden. For some rest and relaxation, visit the 24-hour public bath. Free in-room WiFi is available to all guests, along with laundry facilities and a restaurant.
  • Other perks at this ryokan include:
    • Free self parking
    • Hot springs on site, a front-desk safe, and a gift shop
    • Luggage storage
  • Room features
  • All guestrooms at Zao Plaza Hotel have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with bidets and free toiletries
    • Refrigerators, electric kettles, and portable fans

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Zao Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Zao Plaza Hotel?

Check-in start time: 3 PM; Check-in end time: 7 PM.

What time is check-out at Zao Plaza Hotel?

Check-out is at 10 AM.

Where is Zao Plaza Hotel located?

Located in Zaoonsen, this ryokan is steps from Zao Hot Springs Ski Resort, Zao Quasi-National Park, and Zao Sky Cable. Zao Chuo Ropeway and Zao Super Slider are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.0

Cleanliness

8.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Onsen was great and available. Food was excellent.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
浴場は２か所あり、うち１か所は露天風呂でした。どちらも源泉かけ流しで、24時間入浴OK。ちょっと熱めでしたが、自分にはちょうどよかったです。 紅葉の時期を狙って行ったのですが、運悪く台風と重なってしまい、大雨でホテルから１歩も外出できませんでした。
Stayed 1 night in Oct 2017