야스 섬, 아부다비의 가족 여행 호텔

"아부다비에 여행와서 너무 편안하게 머물고 즐거운 시간보냈어요. 일찍 도착했는데 체크인도 일찍해주셔서 너무 감사했습니다. 호텔 수영장도 좋았고 객실 상태도 깨끗하고 창밖에 풍경이 너무 예뻤어요"

"The shower in our original room (1214) had such low water pressure that it was impossible to rinse off soap properly. We called the front desk to request help, but no one showed up for over 30 minutes. After calling again and explaining that we had just returned from the pool and couldn’t shower, it still took another 15 minutes for someone to finally come and check. Only then were we told we’d be moved to another room. Even after that, we waited another 20 minutes. In total, it took nearly 2 hours just to resolve the issue and move from Room 1214 to 1205. We were extremely tired after a red-eye flight and just wanted to rest, but the delay made the situation much worse. No one even brought us the new room key—I had to go down to the front desk myself to get it. Shockingly, the next day, the new room key didn’t work either, which caused more inconvenience. It honestly felt like the staff believed the hotel's reputation alone was enough, without delivering the level of service expected. The service was far from five-star. There seemed to be no proper system to handle complaints efficiently. That said, I will mention that the valet service was excellent and very convenient. Unfortunately, this stay did not live up to the name or the expectations we had."

"객실 관리가 잘 되어있었고 직원들이 친절했습니다. 객실도 생각보다 넓어서 좋았고 수납공간도 넉넉해서 3박 일정동안 편히 지낼 수 있었어요 또 방문하고 싶어요"

"객실부터 식음료 까지 모든것이 완벽한 호텔입니다 직원들도 너무 친절합니다"

" 늦은 체크인임에도 불구하고, 친절하게 체크인 해주셨습니다. 그리고 Extra-Bed 가 필요해서 신청했는데, 잘 해주셨습니다."

"시설이 낙후하고 거실공간이 넓었지만 효용성이 떨어집니다. 에어콘이 18도로 셋팅되어 있고 조절이 어려워서 호출 후 교정했지만 여전히 추웠습니다. 화장실 두 개 중 한 곳 샤워기물이 나오지 않았습니다. 그나마 조식은 괜찮은 편이었습니다."