야외 수영장

하퍼 말리오보로 욕야카르타 바이 아스톤 여행 후기

4 out of 5
하퍼 말리오보로 욕야카르타 바이 아스톤
Jl. Mangkubumi No. 52, Yogyakarta, Yogyakarta

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 165개 이용 후기 중 91개" "
평점 8 - 좋아요. 165개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 165개 이용 후기 중 17개" "
평점 4 - 별로예요. 165개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 165개 이용 후기 중 3개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

YUNJU

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
가격대비 만족합니다 벌래도 없고 정말 깨끗하고 좋아요
2018년 6월에 4박 숙박함
답변 제공: Nunung Nuraini 님, 2018년 7월 3일
Thank you so much for your kind review. We look forward to welcome you in another occasion.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 3월에 1박 숙박함
답변 제공: Wawan Eza S- General Manager 님, 2018년 3월 14일
Dear Guest, Thanks for your kind feedback, we hope to host you again soon.

10/10 - 훌륭해요

WONKOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dear Wonkoo,thank you very much for your score and rating. We will be very glad if you write your review about us

8/10 - 좋아요

Julian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Wawan Eja Sukmawan - General Manager 님, 2024년 4월 25일
Dear Julian, Thank you for choosing Harper Malioboro Yogyakarta and taking the time to provide us with feedback after your stay before April 22nd, 2024. We sincerely appreciate your valuable feedback on your experience with us.

10/10 - 훌륭해요

Ian

2024년 4월에 2박 숙박함

8/10 - 좋아요

Chi

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
very good loction and walkable
2024년 2월에 2박 숙박함
답변 제공: Wawan Eja Sukmawan - General Manager 님, 2024년 2월 29일
I appreciate you reviewing on Expedia, Chi! We are happy to hear that you thought our location was excellent for walking. Please do not hesitate to let us know if there is something specific we can do better the next time to get that extra star. We value your opinions and look forward to having you back soon!dback and hope to welcome you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

2024년 2월에 4박 숙박함
답변 제공: Wawan Eja Sukmawan - General Manager 님, 2024년 2월 18일
Thank you for rating us 10 out of 10! We are thrilled to receive such high praise from you. Your satisfaction is our priority, and we are delighted that you had a wonderful experience at Hotel Harper Malioboro. We look forward to welcoming you back soon for another excellent stay!

10/10 - 훌륭해요

Jeffry Legimin

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Wawan Eja Sukmawan-General Manager 님, 2024년 2월 18일
Thank you, Jeffry Legimin, for your outstanding rating of 10 out of 10! We're thrilled to hear that you had such a fantastic experience at our hotel. Your satisfaction is our top priority, and we appreciate your support. We look forward to welcoming you back for another exceptional stay at Hotel Harper Malioboro!

10/10 - 훌륭해요

YOSHIKO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
立地が良くスタッフが親切な素敵なホテル
一泊。女性一人でも安心。次も泊まりたい <朝食> チェックイン時に朝食について尋ねられ(付いていないはず)出発が早いから使わない旨伝えたら、夜に朝食クーポンがメールで届き(カフェで買い物したから?)、チェックアウト時に朝食セットが用意されていた。ジャワではダブルやツインの部屋を利用すると一人でも二人分(部屋の定員分?)のタオルと朝食が用意されるみたい。持込制限があるので一人分返却したけどランチボックスっぽいのじゃなく豪華。鶏肉メインの大きなお弁当とペットボトルが水とオレンジジュース1本ずつ、果物(初めて見たもので食べ方も分からなかったけど・・地元っぽい女性の方に確認したら「そうフルーツで名前はサラッ英語で何て言うか分からない。」と。硬い殻は意外と手でむけててかじってみたら新鮮で美味しい味で、ジャワ島の思い出になりました。 <スタッフ> フロントも売店もドアマンもポーターも全て感じが良く親切。 タクシーは空港までの所要時間をきいて予約をお願いし、時間通りに来てくれた。 現地通貨の残りが少なく相場を伺い、念の為メモ帳に書いて頂くようお願いしたら快く引き受けて下さった。明らかに3桁省略されている様でその事を確認したら、省略しない版も書いて下さった。300~350(300,000~35万ルピアの意)確かにその通りと思う。 実際にはすごく飛ばす運転手さんで度々渋滞もあったのに予定より早く着いたせいかチップ込みで300いかず。シートベルト必須だけどエアコンが寒いのが伝わらず風向きを替えるしかできなかったので早く着いて有難かった(英語は得意じゃないと仰っていたが出発時に行先と予定到着時間をスマホの予測のを示して確認して、ちょっと時間かかるよーと心配そうだったのがフライト時間を伝えると笑顔になられたので不安は無かった) <立地> ”空港にあったミニチュアの主”の塔と駅の間にあり、線路を越えると賑やかな通り。 通り沿いにATMはあったけど両替所が見当たらず、モールまで歩いた。外で話していた女性達に「この辺りで両替所見ませんでした?」と尋ねると「えー・・あー中にあった。たぶん3階」と教えてくれて(実際は地下、私も地元のは知らないから仕方ない)、3階で尋ねた警備のお兄さんがエレベーター内の係員(男性)に伝えて下さり無事該当階へ。 道中は歩道と思って歩いていたら車の駐車スペースだったり(歩道はお店のテラス席になり塞がりがち)交通量の多い道路は地元の人にくっついて渡ったり、踏切が興味深かったり・・ちょうど帰る頃日没で暗かったけど一人で歩いてもそれほど恐い感じはしなかった。 <設備> エレベーターは2台以上の旅客用とポーター専用リフトがあり、大きな荷物でも全く心配ない。 飲み水を汲める事をチェックイン時に説明があったが、廊下に1台ではなく、数部屋おきに(たしか日本製の)水汲み器?があった。 <客室> クローゼットとスーツケースでも安心して置けそうな荷台がコンパクトにまとまり使いやすかった。 シャワールームが広かった。都会なのに夜静かで外の音は聞こえないが、エアコンを消しても天井に音(上の部屋が洗濯機を回しているような)が響いていたかも(耳栓をして寝たので問題なし) <カフェの売店> 出掛けた時に窓際に菓子の詰合せが見えていたので、郷土菓子のバッピアがあるか入口の子に尋ねたらすぐ案内してくれた。詳しい子にバトンタッチしてくれて試食もできて、オリジナル(元々)のとバンダリーフ?のを土産に持ち帰り美味しくて好評だった(好きな味と量のを選べる)。
2023년 11월에 1박 숙박함
답변 제공: Wawan Eja Sukmawan, SE - General Manager 님, 2023년 11월 30일
Of course, here's the translated response in English:Thank you for your detailed review! We're thrilled to hear about your positive experiences during your stay. We're delighted that you found our hotel comfortable, clean, and with friendly staff. Regarding the breakfast arrangement and room amenities, we're glad our team was able to accommodate your needs efficiently. We take pride in providing personalized service and ensuring our guests have a memorable stay. We appreciate your feedback and hope to welcome you back for another excellent experience at our hotel!

10/10 - 훌륭해요

Junny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So zufrieden mit allem im Harper Hotel und Warteraum gibt gute bereit Getranke Kaffee und Tee.
2023년 11월에 4박 숙박함
답변 제공: Wawan Eja Sukmawan, SE - General Manager 님, 2023년 11월 30일
Thank you, Junny, for your perfect rating and kind words! We're thrilled to hear that you had such a satisfying experience at Hotel Harper. Providing excellent amenities, including beverages like coffee and tea in the waiting area, is part of our commitment to ensuring a comfortable and enjoyable stay for our guests. We appreciate your support and hope to welcome you back for another wonderful stay at Hotel Harper soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Wawan Eja Sukmawan, SE - General Manager 님, 2023년 11월 30일
Dear Guest, Thank you for your outstanding rating! We're delighted that you had a fantastic experience during your stay at our hotel. Your perfect score means a lot to us, and we hope to have the pleasure of welcoming you back for another excellent stay in the future at our hotel

10/10 - 훌륭해요

Nurfarah ain Abdul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service from reception staff was exceptional - a huge thanks to April for her dedicated and personalised service. Love that this hotel does not use plastic bottles and has a water dispenser. Variety at breakfast buffet was very extensive. I enjoyed my stay here.
2023년 9월에 2박 숙박함
답변 제공: Wawan Eja Sukmawan 님, 2023년 9월 20일
Thank you, Nurfarah Ain Abdul, for your 5-star review on Expedia. We're delighted to hear that you had an exceptional experience with our reception staff, especially April, who provided dedicated and personalized service. We appreciate your support for our eco-friendly initiatives, such as not using plastic bottles and having a water dispenser. It's great to know you enjoyed the extensive variety at our breakfast buffet. We look forward to welcoming you back to Hotel Harper Malioboro for another enjoyable stay.

10/10 - 훌륭해요

Kiyoshi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-
2023년 8월에 2박 숙박함
답변 제공: Wawan Eja Sukmawan 님, 2023년 9월 20일
Thank you, Kiyoshi, for your perfect 5-star rating on Expedia. We appreciate your feedback and support. We hope to have the pleasure of hosting you again at Hotel Harper Malioboro in the future.

10/10 - 훌륭해요

saifulloh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was an accident on the 1st night that spilled water on the bed, then the staff named Hendrick changed all the pillowcases and sheets. It was a very nice service. Really recommend this hotel.
2023년 8월에 2박 숙박함
답변 제공: Wawan Eja Sukmawan - Hotel Harper Malioboro 님, 2023년 8월 11일
Dear Saifulloh,We're grateful for your kind words and understanding regarding the incident. We're glad our staff, especially Hendrick, could assist promptly. Your recommendation means a lot to us. Looking forward to welcoming you back!

8/10 - 좋아요

Fumio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
スタッフがとてもフレンドリー
2023년 4월에 2박 숙박함
답변 제공: Wawan E S - General Manager 님, 2023년 4월 24일
親愛なるゲスト、 あなたの肯定的なレビューをありがとう! スタッフはフレンドリーで、サービスは満足のいくものでした。

10/10 - 훌륭해요

anna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2022년 9월에 2박 숙박함
답변 제공: Wawan E Sukmawan - General Manager 님, 2022년 9월 21일
Dear Anna, We are very pleased about your review of Hotel Harper Malioboro. Thank you very much

10/10 - 훌륭해요

Gabriel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a big room with a good air conditioner. The hotel is clean, and with excellent service. The room can be a little bit noisy, as this is a family hotel, and the call to prayer will probably wake you up at sunrise. However, those elements of local culture can be quite charming. Overall, if your stay was like mine, this hotel will be a nice retreat from the bustling streets of Indonesia.
2022년 7월에 2박 숙박함
답변 제공: Wawan Eja Sukmawan - General Manager 님, 2022년 7월 16일
Dear Gabriel, Thank you for your review and for giving us the highest evaluation. We are very pleased that you enjoyed your stay. We hope to see you again on your next visit. Best regards, Team of The Harper Malioboro

2/10 - 너무 별로예요

AngryTraveller 님, SG

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Due to covid-19, was not able to travel as flight was cancelled. Request for a refund, this hotel rejected.
2020년 3월에 4박 숙박함
답변 제공: Wawan E S - General manager 님, 2020년 6월 27일
Dear Guest, Thank you for your comment and please contact again the Expedia due to you modified your reservation without changed the date. We never charged your booking and already explained to Expedia . Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mooi en vrij nieuw hotel. Alleen zijn de kamers niet al te groot maar wel schoon en een goed bed.
2020년 1월에 1박 숙박함
답변 제공: Wawan Eja Sukmawan - General Manager 님, 2020년 1월 23일
bedankt voor je informatie over de ervaring van een verblijf in het Harper Mangkubumi hotel in Yogyakarta, sorry als de beschikbare superior type kamers niet aan je verwachtingen voldoen, kies dan het type deluxe kamers en suites voor grotere maten, we wachten op je komst.

10/10 - 훌륭해요

King 님, Singapore

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality given is pure class. Staffs are extremely helpful and always ready to assist. 10/10 would recommend this hotel to non-Indonesian speaking tourist.
2019년 12월에 7박 숙박함
답변 제공: Wawan Eza S - General Manager 님, 2019년 12월 29일
Dear King, Thank you so much for taking the time to share your experience at Hotel Harper Mangkubumi Yogyakarta and recommending our hotel . We are really glad to hear that you enjoyed your stay with us and appreciated our hotel. If you have the chance to visit Yogyakarta once again, we happy to welcome you once again. Best regards,

10/10 - 훌륭해요

Franky 님, Singapore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommended. We booked 2 rooms for 4d 3n. The hotel reception is clean and looking fresh, and so are the rooms. Breakfast buffet offers great variety of local foods (different offerings for 3 days in a row). Free wifi provided. Location is near Tugu and a little off the busy & crowded malioboro, not walking distance but grab cars are aplenty and affordable (15rb to malioboro / kraton) or there are becak (trishaw) for 30rb if you feel so. There is a bakery and cafe too right next to the lobby.
2019년 12월에 3박 숙박함
답변 제공: Wawan Eza S- General Manager 님, 2019년 12월 29일
Dear Franky, We wanted to thank you for your comment about your stay at Hotel Harper Mangkubumi Yogyakarta. We are glad that your stay has been pleasant, as you mentioned, we are very good located to go walking to every interesting point of Yogyakarta city center Hope to see you at our hotel again soon. Yours sincerely

6/10 - 괜찮아요

Angel 님, USA

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unless you speak fluent Indonesian, I cannot recommend staying here. The rooms are clean, the restaurant is excellent, and they are eco friendly. My experience is described below: Before arriving I booked a tour to Borobudur though this hotel which was confirmed by them. However, when I arrived, they hadn't arranged a driver and there was an additional 600k IDR transport charge (you shouldn't pay over 250k IDR MAX for transport to Borobudur). Naturally I declined to book though them. Then, I received a note saying since I had the do not disturb sign up when housekeeping came by, I could call 6 when I was ready for them written in both English and Indonesian. This resulted in a saga of 3 tries to request room service and 5 tries to request clean mugs that were met with complete incomprehension even when using the paper with both Indonesian and English, until I went to the front desk. The front desk was able to resolve everything, but also felt the need to inform me that the staff had other things to do. All in all, this was my least favorite place to stay in Indonesia.
2019년 10월에 3박 숙박함
답변 제공: Wawan E S - General Manager 님, 2019년 11월 27일
Dear Angel, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. I am very disappointed to hear that you found our communication to you below your expectation. I am sorry to hear that you weren't satisfied with the competence of our staff handling all your required. This is very disappointing to hear, but we hope you give us another chance to make it up to you in the next stay and I will try my best to rectify the situation

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Wawan E S - General Manager 님, 2019년 11월 15일
Thank you for score appreciate your positive feedback about our hotel

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
strategic location in the town. walking distance to night market. very convenient for tourists.
2019년 10월에 3박 숙박함
답변 제공: Wawan Eza Sukmawan- General Manager 님, 2019년 10월 8일
Dear Happy Guest, Thank you very much for sharing nice and positive opinion about Hotel Harper Mangkubumi Yogyakarta.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, comfortable and friendly staff!
great stay! Hotel staff and service are great. With staff always smiling with greetings, making the stay comfortable.
2019년 9월에 3박 숙박함
답변 제공: Wawan E S - General Manager 님, 2019년 10월 1일
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon

6/10 - 괜찮아요

Hide

연인과의 여행
별로예요: 직원 및 서비스
It’s ok It’s ok It’s ok It’s ok It’s ok It’s ok It’s ok It’s ok
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in one of the Junior suites and it was awesome. Lovely room, large bed, spacious bathroom. Plenty of hot water and there was also a water dispenser in the room, so no more plastic bottles (why don't other hotels do this?). Staff were extremely helpful and courteous. Thoroughly enjoyed our stay here at the Mungkubumi.
2019년 9월에 2박 숙박함
답변 제공: Wawan Eza Sukmawan - General Manager 님, 2019년 9월 16일
Hi J, Your review was a pleasure to read thank you, it is always great to know that we have met all expectations. Thank you for staying and choosing Junior Suite on of our type room with more value inside the room. Happy to know that you loved it. We look forward to welcoming you back.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is schoon. Goede service. Ontbijt is uitgebreid. Personeel is top! Niets is teveel!
2019년 9월에 6박 숙박함

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 3박 숙박함
답변 제공: Wawan E. S - General Manager 님, 2019년 9월 13일
Thank you for taking time to give us positive scores, Do not hesitate to visit us if you return to Yogyakarta.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien
Hotel cómodo para visitar la ciudad Los desayunos perfectos Comimos la habitación y bien. La piscina en sombra pequeña
2019년 8월에 3박 숙박함

8/10 - 좋아요

Mohammad Noor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Harper Mangkubumi
Great stay in the hotel everything is good including the breakfast also.Maybe the hotel can put an iron & ironboard in the room which will be more better .Maybe can consider to have gym for exercise.
2019년 8월에 4박 숙박함
답변 제공: Wawan Eza Sukmawan - General Manager 님, 2019년 9월 2일
Dear Mohammad Noor, Thank you very much for your review. We are glad that you have had a nice stay. The Iron and board available at Harper Suite room , for another room type is based on guest requested. Gym facilities will available after we have additional space for it's. Please wait and see :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were excellent - very attentive and happy to help. The room was large, clean and well furnished and there were free snacks at the minibar! We loved that. The breakfast buffet was extensive and the pool area was really nice.
2019년 8월에 3박 숙박함
답변 제공: Wawan Eza Sukmawan - General Manager 님, 2019년 8월 20일
Dear Value Guest, We really appreciate with your nice remarks . We are happy to know that you enjoy your stay and we have covered all your expectations. We hope to see you very soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable
2019년 8월에 3박 숙박함
답변 제공: Wawan Eza Sukmawan - General Manager 님, 2019년 8월 16일
Dear Happy Guest, we are glad that we fulfilled your expectations. Thank you for giving us a perfect rating and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

SU YOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel to stay in downtown area
Good location and kind service
2019년 8월에 1박 숙박함
답변 제공: Wawan Eza Sukmawan - General Manager 님, 2019년 8월 8일
Dear Su Young, Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed our location.Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good value
Good location in the city center very good service from all the staff ! The restaurant buffet is very nice for breakfast and thematic dinner ( seafood on week ends )
2019년 8월에 2박 숙박함
답변 제공: Wawan Eza S - General Manager 님, 2019년 8월 7일
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very happy to hear that our staff , service , location and buffet at restaurant met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hele goede service en heel vriendelijke personeel. De enige wat minder was , omdat wij op de laatste dag beetje vieze water uit de kraan kregen , maar het was wel weer goed opgelost. Over algemeen was het goed. Top hotel!!.
2019년 8월에 2박 숙박함
답변 제공: Wawan Eza S - General Manager 님, 2019년 8월 7일
Beste gast. Bedankt voor je review. Ik ben blij te horen dat je ervaring over het algemeen positief was. Ik ben teleurgesteld om te horen dat je slechte ervaring hebt met water in de badkamer, het spijt me dat te horen. Houd er rekening mee dat uw zorgen zijn doorgegeven aan onze onderhoudsprioriteit om dit te verhelpen. We hopen dat je ons nog een kans geeft om je snel weer te verwelkomen na verbetering van het water.

10/10 - 훌륭해요

daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont miss Harper
Great location and super friendly staff with very helpful front office manager ! I try massage restaurant pool bar ! Everything smooth and professional
2019년 7월에 4박 숙박함
답변 제공: Wawan Eza S - General Manager 님, 2019년 8월 7일
Dear Daniel. Thank you for giving us a perfect rating and for wonderful review. I am glad to hear that you enjoyed your stay with us and that you comfy with services facilities of our hotel. I am very happy to hear that our front office manager and his service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
朝食の料理の料理数はとても多くて、どれを食べるか毎回迷うほどでした。バスルームにはバスタブがない。広いダブルベットだったが、二人で寝るには、少し狭い。チェックアウトの日の前日に、空港に行くための、タクシーをお願いしていたら、時間通りに、きた。フロントで電車の時刻を聞いたら、ネットで調べてくれた。マリオボロ通りまで、歩いて10分程度のところにあるので、便利。
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

Len 님, USA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had the King room and it was large. Room was clean, had a nice bathroom, and the wifi worked well. It is close to Maliboro and the Tugu station. We will stay there again
2019년 5월에 2박 숙박함
답변 제공: Wawan E Sukmawan - General Manager 님, 2019년 6월 2일
Dear Len , We are glad to know that the hotel has covered all your expectations. Thank you for sharing your experience in our hotel and love to hear that you will stay again. We hope to see you soon

8/10 - 좋아요

Maria Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 4박 숙박함
답변 제공: Wawan Eza S - General Manager 님, 2019년 5월 30일
Dear Maria Teresa, Thanks for your positive opinion.

10/10 - 훌륭해요

Jonathan 님, Vancouver, canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jem on main street on Yogja
Great room location and staff
2019년 5월에 2박 숙박함
답변 제공: Wawan Eza S - General Manager 님, 2019년 5월 28일
Dear Bapak Jonathan. thanks for your positive review of our hotel and we are glad that you enjoyed your stay!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing special but acceptable. There was no problem
2019년 4월에 1박 숙박함
답변 제공: WawanEza Sukmawan - General Manager 님, 2019년 5월 14일
Dear Happy Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
繁華街に位置していてコンビニも近い。スタッフの対応や設備は文句なし。 朝食も種類豊富で美味しかったです。
2019년 4월에 1박 숙박함
답변 제공: WawanEza Sukmawan- General Manager 님, 2019년 5월 14일
親愛なるハッピーゲスト。 あなたのレビューと私たちのホテルを選んでいただきありがとうございます。 私はあなたがあなたの滞在を楽しんだことを嬉しく思います。

10/10 - 훌륭해요

Subari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2019년 4월에 3박 숙박함
답변 제공: Wawan E S - General Manager 님, 2019년 4월 24일
Dear Bapak Subari . Thank you very much for your great rating. We wish you the best and we hope to see you soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service was a highlight during my stay. The staff are very welcoming, great willingness to help. I was a long stay guest with a stay of 22 nights. Most of the staff even learnt my name, so each day I was greeted as Mr Adam, this was a nice touch. The cleanliness of hotel and room was excellent also.
2019년 3월에 22박 숙박함
답변 제공: Wawan E S - General Manager 님, 2019년 4월 24일
Dear Mr. Adam, We are very happy because you have stayed for 22 days and We are glad to know that the hotel has covered all your expectations. Thank you very much for the nice words you have dedicates to us. We appreciate it. We hope to see you very soon!.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Excellent, good food. Easy excess to places of interest.
2019년 3월에 3박 숙박함
답변 제공: Wawan Eza Sukmawan-General Manager 님, 2019년 4월 14일
Dear Happy Guest, We are glad to know that the hotel has covered all your expectations. Thank you for sharing your experience in our hotel with all the travelers. We hope to see you soon.

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Breakfast!
We were quite impressed with all aspects of the hotel. The staff were very helpful, and the breakfast spread was the most impressive we encountered in Indonesia. The in room massage also was fairly priced and appreciated. The location is perfect to explore Yogyakarta near shopping and dining including street food.
2019년 2월에 1박 숙박함
답변 제공: Wawan Eza Sukmawan-General Manager 님, 2019년 3월 19일
Dear Todd. We are glad to know that the hotel has covered all your expectations. Thank you for sharing your experience in our hotel with all the travelers. We hope to see you soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in Problem : Soo Long
In general, this hotel is very comfortable But, check in process so hard. Long time. Apptoximately 1 hour for waiting my room...
2019년 3월에 1박 숙박함
답변 제공: Wawan Eza Sukmawan-General Manager 님, 2019년 3월 11일
Dear Guest, apology for check in process and and I have difficulties with your case investigation because in your comment does not have your full name, so we can not immediately check through the hotel system. You should not wait for up to 1 hour unless there is a special request from you regarding the expected room. Please send email to us so that we can follow up and do improvements. Thank you very much and you still give a good rating for us. Look forward to welcoming you back.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great, location, facilities. The stay is absolutely comfortable
2019년 2월에 2박 숙박함
답변 제공: Wawan Eza Sukmawan - General Manager 님, 2019년 2월 19일
Dear Happy Guest! thank you for this lovely feedback and happy to know that you are comfortable. Looking forward to welcome you back soon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CP 值高的好住宿
交通方便,服務人員親切,早餐很豐盛有很多印尼當地的食物可以嘗試,整體cp 值高。 飯店有24小時的按摩雖然比外面的店貴,但疲累到不想出門時是個好選擇。
2019년 2월에 3박 숙박함
답변 제공: Wawan Eza Sukmawan-General Manager 님, 2019년 2월 13일
非常感谢您选择我们的Hotel Harper Mangkubumi Yogyakarta。 我们很高兴听到您与我们共度美好时光,非常感谢您的好评。 期待尽快欢迎您的光临