Find hotels near Yokohama Silk Museum, Yokohama from ₩64,353

"Staff was very helpful guide me to gr dithe area"

"A great view of the harbour and park, we enjoyed watching the dog walkers. All staff very helpful and suite very clean and well laid out, breakfast well organised with good choice "

"If you are plan to stay longer this hotel is good but just one night might not worth it You do not need kitchen "

"Was an excellent experience, would come back in a heartbeat"

"The staff were the most unhelpful life seen in my almost 40 years of travel Whenever there was an issue, they would smile sweetly, and basically tell you to go blank yourself, but in a very polite manner There were many issues and each time I was basically told we don’t care If I could give this a less than zero rating, I would This by far has been the worst hotel experience of my adult life As an example, they post that they have a gym. Nobody tells you that if you don’t have a Japanese SIM card you can’t access their Jim when I brought this to the attention of the staff. They offered two solutions one go buy a Chinese SIM card to find another gym both equally unhelpful and showed a complete lack of empathy or interest The whole state was like this From check-in to check out. For check-in, they would allow you to check in early for a fee, even though they stated the room is ready Then once you agreed to the fee, they said oh at this time we have to have that by another $20-$80 Australian I caution travellers to never use this hotel"

"The property is outstanding and the staff was exceptional! I was very happy with the overall experience and would stay at this property again. "

"We stayed here due to its proximity to Chinatown and the cruise port. Oh yes and the free breakfast. About the breakfast, this was a traditional home cooked Japanese breakfast and surprising very nice! I noticed that most of the people staying were locals during the Golden week. Adequately sized rooms…we have no complaints and extreme friendly staff."

"This is the best hotel I have ever stayed in. The staff was kind and very accommodating. The rooms were comfortable. The location is perfect. So many places to eat and shop in the area. The train station is nearby. I will be staying here again."

"All good and staff is friendly. The self check in and out is good for me but I am unsure if everyone can operate the machine which looks complicated."