바(숙박 시설 내)

홀리데이 인 요크, IHG 호텔 여행 후기

3.5 out of 5
홀리데이 인 요크, IHG 호텔
Tadcaster Road, Dringhouses, York, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 400개" "
평점 8 - 좋아요. 1002개 이용 후기 중 368개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 142개" "
평점 4 - 별로예요. 1002개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 29개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Louise

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: FO 님, 2024년 5월 25일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Shaun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff really friendly good service
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Michelle 님, Grimsby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is a great location, lovely walk into the city centre or catch the bus. Staff are so friendly and extremely helpful. Bedrooms are spacious and clean. Breakfast os tasty and plentiful. The only thin that lets the hotel down is the outside, aesthetically its not the nicest looking hotel once inside its absolutely fine. Highly recommend and would definitely stay here again.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean very good transport service friendly staff 👌
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 - 좋아요

John

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice and clean, don’t get me wrong I possibly would stay there again, however the bathrooms are small and pokey, also if you go out in the morning don’t be in a hurry for your room to be done, ours wasn’t ready by after 3 I eventually told them not to worry they could do it when I checked out the next day
2024년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

david

연인과의 여행
좋아요: 편의 시설/서비스
Generally good
2024년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Joe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were clean and fresh. Staff were excellent and food was verygpod
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Leung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

James

2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 - 좋아요

Bethany

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 20일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

4/10 - 별로예요

Rebecca 님, Carlisle

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff were pleasant and the Breakfast was nice but the room was honestly awful. Fridge warm and dirty, shower flooded all over bathroom after 1min use and couldn't be fixed until the morning. Air com dripped and caused a soaking wet carpet in entrance way. Beds were made but not properly and duvet too small on kids bed single duvet for a double sheet. Bathroom was tiny couldn't shut the door without going into the shower. Door didn't lock and handle was coming off. I expect more from my past experiences with IHG brand.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 - 괜찮아요

Eslam

아이를 동반한 가족 여행
Food was nice
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 20일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 - 괜찮아요

Sarah

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Leider ist das Hotel ziemlich in die Jahre gekommen und müsste dringend renoviert werden. Bettwäsche sowie Handtücher hatten teilweise Löcher und auch die Zimmerausstattung ist renovierungsbedürftig. Das Personal war jedoch durchweg freundlich und hilfsbereit.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 20일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn YORK. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind Regards Hotel Management

8/10 - 좋아요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have returned to this hotel many times.It is very convenient for a visit to York.Free parking and easy,nice walk into town.Always clean with pleasant staff and good value for money.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 20일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 - 좋아요

Aled

좋아요: 직원 및 서비스
decent stay
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 20일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Murali

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel. Good location with easy access to town centre. Friendly hospitable staff. Clean rooms. Overall, a pleasant stay.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 20일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

4/10 - 별로예요

Billy

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
First the positives, very pretty and nicely laid out, clean room and breakfast was excellent. But our experience overall wasn't what we hoped for. When we came in, they lost our booking and when we finally sorted it all out and got a room, it wasn't the room we booked for! Instead we went from a king to a double room. When we got to our room, the door was ajar with some dirty cloths stopping it from closing and a half empty McDonald's cup outside our room. We were told this was the cleaner but didn't seem to see it as a big issue. Overall kind of disappointing because the hotel itself was excellent.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 20일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn YORK. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind Regards Hotel Management

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel for the price, easy parking, next to easy transport links.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 20일
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

kareana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff are really pleasant and friendly very polite and helpful
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 - 좋아요

Ann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable stay.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 - 좋아요

Gerald

연인과의 여행
좋아요: 직원 및 서비스
The hotel menu is good, with a decent selection of food and variety. However the fried fish was greasy with too much batter. The breakfast menu is excellent with a good variety of both hot and cold food, and beverages. Our room was clean and comfortable, but was spoiled somewhat by some poorly maintained fittings which were suffering from wear.
2024년 3월에 3박 숙박함
답변 제공: FO Team 님, 2024년 3월 8일
Dear Gerald,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 - 괜찮아요

Linda

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hi. Charged £50 on my debit card. Awaiting refund. I was told on check in the £50 was just to authorize my account incase I charged anything to the room.
2024년 3월에 1박 숙박함
답변 제공: FO Team 님, 2024년 3월 8일
Dear Linda,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

JOAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed for 1 night but thoroughly enjoyed. Staff very pleasant and helpful and Hotel presents itself very well , room lovely, would definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: FO Team 님, 2024년 3월 8일
Dear JOAN,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 - 좋아요

Tianyi

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: FO Team 님, 2024년 3월 8일
Dear Tianyi,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 25일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Coral

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for a weekend in York
The room was fresh and clean we went for a king bed room and I have never slept in a bed so big! It was so comfortable! Bathroom as clean and the shower was hot. Perfect for if you wanna go to York but wanna save some money. Was only a 9 min Uber which cost us £4 which is nothing compared to the parking prices! And it only a half a hour walk if you did wanna walk into York
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 25일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 - 괜찮아요

Jane

좋아요: 객실의 편안함
Average
We wanted a reasonably priced hotel in York with free parking to be near family. The hotel was quiet, bedroom windows opened, which we had requested, and front of house and restaurant staff were very pleasant. Our bedroom was a good size, bed comfy and shower was hot and powerful. Everything in the room worked On the downside, the hotel is quite basic in terms of decoration and was very warm. I think this is a relatively inexpensive hotel that does the job if you are on a budget. Probably has good deals for families. It’s too far for most people to walk into York but looks as though it’s on a bus route into the city
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 25일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday was lovely at this hotel
2024년 2월에 1박 숙박함
답변 제공: FO Team 님, 2024년 2월 16일
Dear Andrew,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 - 좋아요

Mrs Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Visiting for a family occasion and this was the closest most affordable hotel to the venue. The main reason that we booked this hotel was because of the parking being included in the price 👍
2024년 2월에 1박 숙박함
답변 제공: FO Team 님, 2024년 2월 16일
Dear Mrs Elizabeth,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Jay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for york new friendly staff and and great breakfast
2024년 2월에 1박 숙박함
답변 제공: FO Team 님, 2024년 2월 16일
Dear Jay,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: FO Team 님, 2024년 2월 16일
Dear Sue,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 - 좋아요

Clare

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant hotel, bit tired and small rooms but clean and friendly helpful staff. Good selection of fresh breakfast , continental and cooked. Good sized free car park.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 8일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful, helpful and friendly staff. Daily housekeeping service was very welcomed, our room and bathroom was cleaned daily. Free parking an absolute bonus, and a great breakfast. The list goes on
2024년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 8일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

2/10 - 너무 별로예요

Kassidy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We walked into the room and at first seemed cleaned until we looked at the bed and found that sheets were dirty with stains on them which is disgusting which I don’t expect to hen spending money on somewhere to stay and isn’t cheap.
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn YORK. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind Regards Hotel Management

10/10 - 훌륭해요

Kim

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were attentive and made a huge difference to our stay. We had four young children in our party and didn’t feel uncomfortable, the children were welcomed and cared for. Lovely breakfast buffet, plenty of various options. Great location - a very short bus ride in to the centre of York city (which the kids loved). Could’ve easily walked. Hotel provided us with a city map and directed us. Really helpful. Will definitely be visiting again.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Paul

2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a very enjoyable few days in York the hotel was excellent and the breakfast was very good and varied from full english to continental. The location of hotel was great just outside the city centre and about a 25min walk or the bus stop was just across the road no 4 bus costing £2. There were also two pubs across the road serving excellent food in the evenings if you wanted a change from the hotel restaurant. I would highly recommend a stay and will definitely be returning in the future.
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Colin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic but good
The hotel was basic but clean and the staff were excellent
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 5일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Jason

2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 - 좋아요

Flora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 27일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 27일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked 3 rooms for one nights stay after my 60th Birthday party. The staff were excellent especially Hayley who said she would make sure all three rooms were side by side, when we arrived they were. At breakfast the choice was superb we didnt arrived for breakfast until nearly 10am. Everything was fresh and plentiful. There was no HP sauce but ipon asking a member of staff it was replenised immediately. Overall I could not fault ANYTHING about our stay only the beds were so comfy we ALL slept much later than planned!!!
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 - 괜찮아요

Brigette

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 20일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn YORK. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind Regards Hotel Management

8/10 - 좋아요

Carron

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Louise

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very welcoming and professional
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 - 좋아요

Samantha

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It would have been nice to have a set of drawers to put clothing in. There wasn’t any information as to how to get the TV to work. However, the hotel was very clean, staff were very pleasant and the breakfast had a great choice.
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 - 훌륭해요

Morton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
Everything perfect - decent dinner with lots of choice and a great breakfast. Staff helpful and friendly. Super find.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Gary

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 - 괜찮아요

Amanda

2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

4/10 - 별로예요

Peterson

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 14일
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management