Zelata Vacation Rentals

"The front desk receptionist, Martina, was exceptional. Very friendly and welcoming."

"The room is bigger than expected and check in is quick. They have 2 property opppsite each other, with the latter just using card access for entry though they do have cctv monitoring it. But door close within 2 to 3 sec after entering hence it is pretty safe for solo traveller. "

"Great location."

"Spacious room, clean, with good location - close to the Central Station for short visit at nearby cities and town."

"Amazing reception staff !"

"Wonderful "

"We stayed here previously a few days earlier when we arrived to Italy. But the second time when we coming home was not a great experience. Firstly, when we arrived to check in we were told good news we have managed to upgrade your room. This turned out to be a lie. We went to the specified room and found it had only started to be cleaned and wouldn’t be ready. The cleaning supervisor assigned us to another room instead. We had to go back down to reception and inform them of this but they were confused. They reassigned us to another room but this was a basic room…..soo much for the upgrade. Furthermore, there was no apologies from the staff or no courtesy offer due to the inconvenience caused by reception. The room itself had very few outlets so be wary of this if staying here. Breakfast was extremely busy. The hotel advises to arrive at breakfast at certain times however I feel this is simply to finish breakfast early. There were very few quantities of food left and a slo turnover in replenishing the food for breakfast. Not a great experience and there’s a few low possibility I would book with Ibis again."

"It was a great experience to stay at this hotel. The staff is super nice and friendly and I definitely come again!"

"Excellent amenities and great location "