야외 수영장, 일광욕 의자

풀맨 장자지에 여행 후기

4.5 out of 5
풀맨 장자지에
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 191개 이용 후기 중 102개" "
평점 8 - 좋아요. 191개 이용 후기 중 62개" "
평점 6 - 괜찮아요. 191개 이용 후기 중 19개" "
평점 4 - 별로예요. 191개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 191개 이용 후기 중 2개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jiman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 4박 숙박함
답변 제공: Miranda 님, 2020년 10월 15일
Dear Jiman, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 - 훌륭해요

SeungHoon

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 8월에 3박 숙박함
답변 제공: Miranda 님, 2020년 8월 22일
Dear SeungHoon, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

8/10 - 좋아요

SEOKYOUL

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Alice 님, 2019년 11월 22일
Dear Guest, Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

10/10 - 훌륭해요

HONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이번 여행 최고의 선택이었습니다.
부모님께서 연세가 있으셔서 패키지 여행은 힘들 것 같아 2달 정도 준비하여 부모님을 모시고 장가계 자유여행을 다녀왔습니다. 가장 중요하게 알아본 게 호텔이었는데 무릉원구에서 가장 좋은 5성급 호텔로 2개가 있었습니다. 여러 후기를 참고하여 최종적으로 풀만호텔을 선택하였는데 이번 장가계 여행에서 가장 잘 한 일이 풀만 호텔을 선택한 것이었습니다. 시설이야 후기를 통해 많이 봐서 좋을 거라고 예상했는데 호텔 직원들이 기대 이상으로 친절하고 세심하여 큰 행운이었습니다. 모든 직원이 상냥하고 친절하였고 그 중에서도 저에게 큰 도움을 준 것은 영어를 말하는 Tina와 Julia, 그리고 현지 정보를 잘 알고 있는 Evan이었습니다. 매일 그 3명과 함께 그날 일정과 가는 방법 등에 대해서 의논하고 조언을 들었는데 오랜 시간 동안 고민해주고 애써주는 모습에 큰 감명을 받았습니다. 한번은 장가계 시내 쪽에서 천문호선쇼를 보고 밤 11시쯤에 호텔로 돌아와야 했는데 택시를 못 잡으면 어떡하나 하는 걱정이 있었습니다. 한국에서 여행을 준비할 때부터 가장 큰 걱정이었는데 Tina와 Evan에게 말하니 완벽하게 해결되었습니다. 처음에는 택시를 예약해서 쇼가 끝나는 시간에 맞추어 대기시켜 주겠다고 해주었습니다. 그런데 다음날 다른 호텔 직원인 Leo를 소개시켜주며 이 친구가 직접 쇼를 같이 관람한 후 본인 차로 직접 태워서 호텔로 데려다 줄 거라며 더 좋은 방법을 제시해주었습니다. 덕분에 마음 편히 공연을 보고 호텔로 무사히 돌아올 수 있었습니다. 이 외에 천문산 케이블카 티켓도 온라인으로 예매해주는 등 다 적을 수 없을 정도로 정말 많은 도움을 받았습니다. 너무 고마워서 체크 아웃할 때 한국에서 가져온 각종 홍삼, 초코바, 라면, 견과류, 비타민C 등등을 선물로 주고 왔습니다. 조식도 먹을 게 많아서 매일 아침 든든하게 배를 채우고 그날 일정을 시작할 수 있었습니다. 중국에서 입맛에 맞는 음식을 찾는 게 쉽지 않은 것을 감안하면 개인적으로는 식당도 동급 최고였다고 생각합니다. 샤워기도 잘 나오고 욕조 있고 호텔 내에서 마사지도 받을 수 있고 호텔 야경도 예쁘고 모든 것이 다 좋았지만 역시 가장 좋았던 것은 친절하고 유능한 직원들이었습니다. 추가적으로 무릉원입구, 보봉호, 황룡동 입구와 가까워 지리적으로도 최적의 위치입니다. 장가계로 여행을 가신다면 풀만 장가계 호텔을 강력 추천합니다. 특히 자유여행이시라면 꼭 풀만호텔로 가세요 두 번 가세요!ㅎㅎ
2018년 5월에 3박 숙박함
답변 제공: Miranda 님, 2018년 5월 26일
Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
체인 호텔이 답.. 청결도 우수.. 무릉원이 바로 앞은 아니지만 걸어 15분이면 충분.. 15분 정도 산책하듯 걸어가면 식당가들... 작은슈퍼도 많아 밥먹기에도 어려움 없음. 호텔 건너편에도 슈퍼나 카페(맛은 없음.. 아메리카노.. 라떼.. 카푸치노.. 주문하였지만 다 같은.. 블랙커피..) 과일가게 있음..조식은 특별히 우수하진 않았지만.. 나쁘지도 않음.. 충분히 즐길 수 있으며.. 룸 크기도 넓어 만족..
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
장각계여행하기 최적의 호텔
천문산관광을 제외한 모든 관광(십리화랑, 원가계, 양가계, 홍석채, 황룡동굴, 보봉호 등)을 아주 편하게 할 수있는 최적의 호텔이라고 봅니다. 매일 많이 걸을 수밖에 없는데 관광이후 호텔내 발마사지로 쌓였던 피로를 풀 수 있어서 더욱 좋았습니다.
호텔주변
답변 제공: kelly 님, 2016년 9월 12일
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 - 좋아요

나영 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요~
저렴한가격에 객실상태도좋고 침대가 넓게쓸수있어좋네요~
답변 제공: Kelly 님, 2016년 5월 23일
Dear guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
답변 제공: Kelly 님, 2016년 4월 20일
Dear Guest, Thank you for choosing stay in Pullman Zhangjiajie in the past days!we are looking forward to your coming in the near future!. Sincerely,

8/10 - 좋아요

SUNG JUN 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
풀맨 장자지에 이용후기
우링위안 근처라 위치가 좋습니다. 청결하고 서비스가 좋아 장가계에 가시는 분이라면 이용하기 좋습니다.
답변 제공: Kelly 님, 2016년 1월 30일
Dear guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 - 훌륭해요

Chad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
2024년 3월에 5박 숙박함
답변 제공: Miranda 님, 2024년 4월 9일
Dear Chad,Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel breakfast. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 - 훌륭해요

Aixue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Miranda 님, 2024년 3월 27일
Dear Aixue,Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us . We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 - 훌륭해요

Bilegsaikhan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
2023년 9월에 4박 숙박함
답변 제공: Miranda 님, 2023년 10월 10일
Dear Bilegsaikhan,Thank you for taking the time to share your feedback from your recent stay with us.It is delighted for the whole team and I to hear that you enjoyed the stay at Pullman Zhangjiajie as well as appreciating our location.Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wish you safe travel and stay well.

10/10 - 훌륭해요

Rong

2023년 2월에 3박 숙박함
답변 제공: Miranda 님, 2023년 4월 26일
Dear Rong, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our rooms. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon.

6/10 - 괜찮아요

Trevor

좋아요: 청결 상태, 객실의 편안함
Thank god for Bob!
Tired hotel held together by some great service, Bob is an absolute star and some others try very hard. Cost cutting measures were reflected in the lack of a club lounge, non existent pool boy, poor quality food and poorly maintained facilities. Hopefully an upturn in visitors will lead to some reinvestment and a pay rise for Bob and we will get to see the old dame less lame.
2021년 9월에 4박 숙박함
답변 제공: Miranda 님, 2021년 10월 10일
Dear Trevor, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 3박 숙박함

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Óptima relação qualidade-preço!
Óptima relação qualidade-preço. Serviço check-in/ check-out rápido. Empregados atenciosos.
2020년 12월에 1박 숙박함
답변 제공: Miranda 님, 2021년 1월 3일
Dear Ana , Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

4/10 - 별로예요

Ryan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Go to Crowne
We got food poisoning from the hotel food. Room was small and not very clean. The ac was turned off so we had to open windows and get bitten by bugs all night. Terrible experience in a beautiful place!
2020년 10월에 3박 숙박함
답변 제공: Miranda 님, 2020년 11월 9일
Dear Ryan, Thank you for staying with us and taking the time to give us your valuable feedback. We would like to offer our sincerest apologies for any inconveniences caused. We are deeply disappointed that we are not able to give you the best experience. We have made a note of every single concern highlighted by you and ensure you that corrective measures put in place immediately. Please accept our sincere apologies. We will surely work towards improvising your experience during your next visit. Allow us the opportunity to serve you again.

10/10 - 훌륭해요

Christopher

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the price
It’s a nice hotel, past it’s prime for sure, but for the price your paying it’s still great. The room was large, clean and comfortable. Hotel staff could have been more helpful, I guess they can’t all speak English so a lot of the time they would keep their head down at reception or allow several Chinese customers to push in front of me as they do. Management could speak English and were always helpful. But please inform your staff to at least acknowledge customers and ask them to wait a moment. Pool area was pretty, but there were no towels available and the changing rooms weren’t great.
The area is under heavy construction, but there was no noise.
2020년 8월에 3박 숙박함

6/10 - 괜찮아요

Rikard

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2020년 8월에 3박 숙박함
답변 제공: Miranda 님, 2020년 8월 19일
Dear Rikard, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Karin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay.
Great service with excellent english speaking personnel. The room was big and nice, both bath-tub and a shower. The outdoor pool was great, and the location perfect. Near to Wullingyuan park entrance and still good communication to Zhangjiajie.
2020년 5월에 3박 숙박함
답변 제공: Miranda 님, 2020년 6월 5일
Dear Karin, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 12월에 3박 숙박함
답변 제공: Miranda 님, 2020년 1월 8일
Dear Anonymous, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 - 훌륭해요

eko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the hotel is amazing. All is perfect except there is trouble in the first night that somebody drunk n smoking outside my room. The smoke is going inside my room
2019년 12월에 3박 숙박함
답변 제공: Miranda 님, 2020년 1월 7일
Dear eko, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you enjoyed your stay with us.I am sorry to hear that the drunk guest's behavior let you feeling unhappy. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
快適なホテル
部屋が広くてきれい。
2019년 12월에 1박 숙박함
답변 제공: Miranda 님, 2020년 1월 26일
Dear Anonymous, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our rooms. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon

10/10 - 훌륭해요

Shinji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
コストパフォーマンスとしては良い。
部屋は広く、清潔感があり設備としては申し分ない。バスターミナルからも近い。他の国と比べるとコストパフォーマンスは良いと思う。 両替は日本円ではできず、ドルかユーロから元にしか出来ないので注意。
2019년 12월에 2박 숙박함
답변 제공: Miranda 님, 2020년 1월 26일
Dear Shinji, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

8/10 - 좋아요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zhangjiajie
Good location, nice staff, good breakfast
2019년 12월에 3박 숙박함
답변 제공: Miranda 님, 2020년 1월 7일
Dear Victoria, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

8/10 - 좋아요

u-tan 님, osaka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
この価格でしたら概ね満足ですが、現地ガイドさんが朝食の質が落ちたとおっしゃっていました。 マッサージはホテル内にあるけど、ホテルとは別経営らしく、現金決済のみなのは残念でした。部屋につけることもできないです。
2019년 11월에 4박 숙박함
답변 제공: Alice 님, 2019년 12월 10일
Dear Guest, Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff are very helpful. They introduce the sight-seeing points in details and helped us to book transportation and show tickets. The hotel location is very good and just next to the show theatre. Restaurants are also at walking distance.
2019년 10월에 2박 숙박함
답변 제공: Alice 님, 2019년 11월 21일
Dear guest, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our staff, our service and our location. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon Best regards, Alice

8/10 - 좋아요

Omair

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to the park
Good location, friendly staff, nice breakfast and room size was good.
2019년 10월에 3박 숙박함
답변 제공: Alice 님, 2019년 11월 21일
Dear Guest, Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Alice 님, 2019년 11월 2일
Dear guest, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon Best regards,

10/10 - 훌륭해요

ALAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
We a family of 3 including a young child stayed this hotel for 3 nights last week. The bed is very impressive 2.7m wide which suit us very well. The front services are very helpful. The breakfast is considered to be quite good comparing with many other hotels in China especially the varieties and taste of breads. Location wise it is just 10 minutes walking away to bus terminal and hotel provide shuttle service to the entrance of ZJJ National Forest Park in the morning. Though the building is a bit old and the bed is a bit soft (to my standard), I highly recommend recommend this hotel.
2019년 10월에 3박 숙박함
답변 제공: Alice 님, 2019년 10월 24일
Dear ALAN, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon Best regards,

10/10 - 훌륭해요

Gad

2019년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hôtel près de l ‘entrée du parc
Hôtel très confortable près du parc national de Zhangjiajie,l ‘agence touristique de l’hôtel organise très bien les journées dans le parc
2019년 10월에 4박 숙박함
답변 제공: Alice 님, 2019년 10월 11일
Dear Anonymous, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
きれいなホテル、WIFI無料
とてもきれいなホテルでした。さすが外資系なので、英語が通じます。WIFI無料です。朝食付プランにしました。団体のお客さんが数多く利用しているようで、朝6時30分からの朝食は大混雑です。朝食はバラエティ豊富でかなり充実しており、味もおいしかったです。didiでタクシーを呼んでホテルから武陵源のゲートまで6元でした。
2019년 9월에 1박 숙박함
답변 제공: Alice 님, 2019년 10월 2일
Dear guest, Thank you for taking the time to share your feedback from your recent stay with us. It is delighted for the whole team and I to hear that you enjoyed our food. We hope you can stay well and eat well also. Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wish you safe travel and stay well. 亲爱的客人, 感谢您抽出时间分享您在张家界京武铂尔曼酒店的体验。 您特别赞扬了酒店餐饮的美味,使我们整个团队都很开心。我们希望您在酒店住得舒适,吃得美味。 如果有任何我们可以帮助的以使您的下一次住宿体验更好,请随时让我们知道。 祝您旅途愉快、一切安好 Best regards, Alice

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Miranda 님, 2019년 9월 22일
Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 5박 숙박함
답변 제공: Miranda 님, 2019년 9월 11일
Dear Anonymous, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 - 훌륭해요

Benson Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 4박 숙박함
답변 제공: Miranda 님, 2019년 9월 4일
Dear Benson Brent, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 - 훌륭해요

Benson Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 4박 숙박함
답변 제공: Miranda 님, 2019년 9월 4일
Dear Benson Brent, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

8/10 - 좋아요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: Miranda 님, 2019년 9월 4일
Dear Carlos, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 - 훌륭해요

Archie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 4박 숙박함
답변 제공: Miranda 님, 2019년 8월 26일
Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 8월에 4박 숙박함
답변 제공: Miranda 님, 2019년 10월 7일
Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

6/10 - 괜찮아요

Stephen

좋아요: 직원 및 서비스, 객실의 편안함
The Bob staff person was helpful. Everyone else there is useless. Smoking everywhere, needs renovation.
2019년 7월에 5박 숙박함
답변 제공: Miranda 님, 2019년 7월 30일
Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 - 좋아요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and peaceful location
The hotel is in a great location, easy walking distance into Wulingyuan and easy access to Zhangjiajie national park and Tianmen mountain. We visited both and they were well worth it. The staff were helpful, although it was disappointing that our room was not ready on arrival at 3:30pm the day we checked in. However, we were able to grab a late lunch in one of the restaurants while we waited. The pool was great, as were the massage facilities located very close by to the pool. The breakfast selection was wide and varied and so delicious. The bed in our king room was enormous!! It is basically two queens put together and could easily have slept 5 people!! The room was always clean and the bathroom was great, with loads of amenities. The room service was also handy. We would definitely stay here again.
2019년 7월에 2박 숙박함
답변 제공: Miranda 님, 2019년 7월 16일
Dear Samuel, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 - 좋아요

Noriyasu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Miranda 님, 2019년 7월 10일
Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you enjoyed your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
夜遅くまで屋外のショーのアナウンスがうるさかったけど、それ以外は快適に過ごせました。
2019년 6월에 1박 숙박함
답변 제공: Miranda 님, 2019년 7월 3일
Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you enjoyed your stay with us.I am also so sorry for the noise . I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 2박 숙박함
답변 제공: Miranda 님, 2019년 5월 31일
Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location , nice staff and clean room. The best place for relaxing after spend whole day in Wulingyuan
2019년 5월에 1박 숙박함
답변 제공: Eleven 님, 2019년 5월 26일
Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 - 훌륭해요

Ryo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
recommend to stay
very convenient place. clean and comfortable, biggest bed size ever.
2019년 5월에 2박 숙박함
답변 제공: Miranda 님, 2019년 5월 16일
Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, room. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top class hotel
Would thoroughly recommend this hotel. The service was excellent. The rooms spacious and well equipped. The location is superb. We enjoyed delicious food both in the lounge/restaurant and in the buffet dinner.
2019년 4월에 2박 숙박함
답변 제공: Miranda 님, 2019년 5월 7일
Dear Anonymous, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 4박 숙박함
답변 제공: Miranda 님, 2019년 5월 7일
Dear Anonymous, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

8/10 - 좋아요

Weijin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
emplacement parfait
emplacement parfait pour visiter le parc national tous les services disponibles à l'hôtel
2019년 4월에 4박 숙박함
답변 제공: Miranda 님, 2019년 5월 7일
Dear Weijin on , Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.