숙박 시설 정면

호텔 슈에블러 여행 후기

3 out of 5
호텔 슈에블러
Muehlegasse 17, Zürich, ZH

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 637개" "
평점 8 - 좋아요. 1000개 이용 후기 중 270개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 68개" "
평점 4 - 별로예요. 1000개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 5개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

??

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 2월 7일
Dear Guest, Thank you for choosing us for your stay in Zürich and for your lovely rating. It is much appreciated and we hope to have the pleasure of welcoming you again soon.Kind regards

10/10 - 훌륭해요

HYEJIN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
취리히 추천호텔
위치가 도보여행하기에 좋고 객실 깨끗합니다 더블룸 묵었는데 화장실이 광활하네요 리셉션 보는직원이 엄청친절합니다 주차도 같은 건물내에 엘레베이터 형식으로 갖추어져있고 주차비도 싼편이예요 렌트카 이용중이시면 호텔 바로앞에 차대고 짐부터 내리고 체크인하면 됩니다 (앞 도로는 일방통행)
2022년 7월에 2박 숙박함
답변 제공: Kris Nissen 님, 2022년 7월 24일
Dear Guest Thank you for your perfect review. We are very happy that you enjoyed your stay with us. Kind regards Hotel Scheuble

10/10 - 훌륭해요

SUNGHEE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Kris Nissen 님, 2022년 7월 3일
Dear Sunghee Thank you for your perfect review. We are verry happy that you enjoyed your stay with us. Kind regards Hotel Scheuble

10/10 - 훌륭해요

Jae Min

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2021년 10월 17일
Dear Jae Min Thank you for staying with us. Your positive feedback is much appreciated. We hope to have the pleasure of welcoming you again. Warm regards

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스
리얼 숙박 후기
청결은 양호한 편이며 밤에 근무하는 대머리 아저씨는 인종차별적인 경향이 있다. 유흥가 근처라 밤에 좀 시끄럽다.
2021년 10월에 2박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2021년 10월 17일
Dear Anonymus Thank you for your feedback. We have discussed your comments with our staff and can assure you that there may have been comprehensibility problems but there was absolutely no racist background. We are still situated in the city centre and so some street noises can unfortunately not be avoided. We hope you will give a new chance during your next passage in Zürich. Best regards

8/10 - 좋아요

JIYONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 호텔
시내중심에 위치. 방은 작으나 청결하고 침대가 좋았음. 조식도 훌륭하고 호텔 로비도 좋음. 단지 중앙역까지 짐을 가지고 이동하기에 거리가 좀 있음.
2021년 8월에 1박 숙박함
답변 제공: Front Office Hotel Scheuble- Zürich 님, 2021년 8월 25일
Dear guest Thank you for your feedback. Your opinion is important for us. We thank you for choosing our hotel and look forward to your next visit! Best regards T. dos Santos

6/10 - 괜찮아요

Mihui

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2019년 12월 29일
Dear Guest Tank you for your review. We hope to have the pleasure of welcoming you again on another occasion. Best regards

8/10 - 좋아요

seungmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
생각보다 방도 크고 깨끗했습니다 냉장고가 없어서 조금 아쉬웠습니다.
2019년 10월에 5박 숙박함
답변 제공: Hotel Scheuble 님, 2019년 10월 30일
Dear Mr. / Mrs. Seungmin, Thank you for staying with us and for your feedback! Next time staying with us you can easily use our fridge in the Lobby bar. We will be happy to see you again in Hotel Scheuble! Best regards, Alina Rizzo Hotel Scheuble

10/10 - 훌륭해요

Jake

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with warm welcoming staff. Room was perfect for 1, I appreciated there already being a fan available in the room. Hotel very clean and fresh. Breakfast was good and what I would expect from a 3 star hotel. Excellent location with most things 10 minute max walk, very doable walk to the train station.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Jose Luis Nuñez

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal muy atento, en especial a Britney, quien nos dio una explicación amplia de la ciudad.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Komilla 님, Brentwood

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
wonderful experience it is close to everything walkable very friendly staff
2024년 4월에 3박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 4월 21일
Dear Comilla, Thank you for staying with us and for your lovely feedback. It's much appreciated by our staff and we hope to have the pleasure of welcoming you again on another occasion.Warm regards

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I absolutely loved Hotel Scheuble! The Staff was friendly and accommodating. The location was perfect with many forms of transportation, shops, dining options and is easily walkable. The break was delicious because of the fantastic Chef that prepared the omelettes. I thoroughly enjoyed my stay.
2024년 4월에 3박 숙박함
답변 제공: Jimmy 님, 2024년 4월 17일
well Dawn we loved having you here at the Scheuble. hope you had a nice and comfy home journey ? the omelet Chef will be delighted to hear you enjoyed the Omletts. we will be happy to welcome you on your next Swiss journey.kind regardsHenrik John HansenGeneral Manager

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel with great staff in perfect location. Extra comfy beds
2024년 4월에 3박 숙박함
답변 제공: Jimmy 님, 2024년 4월 17일
Dear Dianathank you for taking your time to feedback us and what a nice review !! the staff will be very happy when they see it. always trying to be better ...hope you had a safe return ?Kind regards Henrik John HansenGeneral Manager

10/10 - 훌륭해요

Noel

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an excellent hotel: friendly staff, attractive rooms and conveniently located. I recommend this hotel with enthusiasm.
2024년 4월에 4박 숙박함
답변 제공: Jimmy 님, 2024년 4월 17일
dear Noelthank you so much for your kind words. it is nice when good effort gets noticed.pleas do come back !!kind regardsHenrik John HansenGeneral Manager

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All front desk staff members were extremely helpful and easy to interact with - well done!!!
2024년 4월에 4박 숙박함
답변 제공: Jimmy 님, 2024년 4월 17일
dear Jacquelinewe try to do our best to satisfy each and every guest - thank you for noticing we will keep it up an try to be better yet.stay safeKind regardsHenrik John HansenGeneral Manager

10/10 - 훌륭해요

Darcy Marie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not my first time, and not my last. Primo location (stores and restaurant 5 meters away), friendly and helpful staff, clean and cozy room (always sleep like a baby), excellent breakfast selection (worth the extra) and for Zürich, the price is right! If I HAD to make a critic, I would say that one thing the rooms could use are foldable Luggage Valet (to put the suitcase on). Thank you again for the lovely stay!
2024년 4월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 4월 17일
Dear Darcy Mariewell is'nt that nice to hear - thank you so much for your kind words,, our staff will be delighted when they see their effort is worth a while. for next time you will arrive let us know you want a luggage valet - we would love to bring you one in your room, we have them stored as a lot of guests do not want them in the room. looking foreward welcomming you again at the Scheuble.kind regardsHenrik John HansenGeneral Manager

10/10 - 훌륭해요

Pamela Carter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The interior of the hotel lobby and dining area were wonderfully appointed, and the staff at the front desk were incredibly helpful and informative. Iur room was very comfortable, but the shower backed up and over into the floor, making taling a decent shower very difficult.
2024년 4월에 3박 숙박함
답변 제공: Jimmy 님, 2024년 4월 11일
dear Mrs. Carterso happy to hear you enjoyed the stay at Scheuble, the shower situation we will check what to do, we always try to be personal and helpful as we seek the contact to our guests. hope you had a nice contiguous trip further.stay safekind regardsHenrik John HansenGeneral Manager

8/10 - 좋아요

Catalin

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old run down
2024년 4월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 4월 11일
Dear Catalin new comes up

10/10 - 훌륭해요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 4월 11일
dear Zachary thank you so much for your review. we really do apriciate it. hope you had a good and safe returnkind regards Henrik John Hansengeneral Manager

10/10 - 훌륭해요

Leobardo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10/10
2024년 4월에 3박 숙박함
답변 제공: Karim Front Office Agent 님, 2024년 4월 9일
Dear George,Thank you for your kind words! We're thrilled that you had such a positive experience during your stay with us. Providing a convenient location and excellent service are top priorities for us, and it's fantastic to hear that we met your expectations.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We value your patronage and look forward to welcoming you back in the future!Warm regards,

2/10 - 너무 별로예요

Fuhua

연인과의 여행
좋아요: 청결 상태
Poor WiFi, too warm, no air conditioning
2024년 4월에 3박 숙박함
답변 제공: Karim Front Office Agent 님, 2024년 4월 8일
Dear Mrs. Fuhua,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you encountered during your recent stay. It is disheartening to hear that we fell short of meeting your expectations in several areas. We understand your frustrations with the confusion over your room type, difficulties navigating the property, and the various issues you faced with amenities and facilities.Please know that we take your feedback seriously and will use it to address the areas needing improvement. We are committed to providing a comfortable and enjoyable experience for all our guests, and we regret that we were unable to deliver that for you on this occasion. We hope you will give us another opportunity to exceed your expectations in the future.Sincerely,

10/10 - 훌륭해요

Simon 님, Leeds

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous business traveller option in central Zurich, walking distance to everything you need. Please just add more resource to the front desk to speed up arrival/departure.
2024년 4월에 1박 숙박함
답변 제공: Karim Front Office Agent 님, 2024년 4월 8일
Dear Mr. Davies,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your time at our hotel and that our convenient location made exploring Zurich easier for you. We appreciate your understanding regarding the minor inconveniences you encountered, and we are glad that our staff could assist in making your stay comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,

10/10 - 훌륭해요

Gonzalo 님, voorhees

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and location
2024년 4월에 1박 숙박함
답변 제공: Karim Front Office Agent 님, 2024년 4월 7일
Dear Nr. Gonzalo,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your time at our hotel and that our convenient location made exploring Zurich easier for you. We appreciate your understanding regarding the minor inconveniences you encountered, and we are glad that our staff could assist in making your stay comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Breakfast is exceptional and very reasonably priced compared to Cafes nearby. Egg dishes such as ommletts made to order on request. A bit noisy on weekends late at night due to bar and people outside gathered across the street. No air-conditioning but a plug in fan was in the room. Super friendnly staff and very clean and cozy rooms. Bed matress was a bit lumpy and hard..but overall ok Staff!
2024년 4월에 2박 숙박함
답변 제공: Karim Front Office Agent 님, 2024년 4월 7일
Dear Mr. Loher,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your time at our hotel and that our convenient location made exploring Zurich easier for you. We appreciate your understanding regarding the minor inconveniences you encountered, and we are glad that our staff could assist in making your stay comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,

10/10 - 훌륭해요

Elisabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr sauberes Hotel.
2024년 4월에 1박 숙박함
답변 제공: Karim Front Office Agent 님, 2024년 4월 7일
Sehr geehrte Frau Utz,Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben und sich die Zeit genommen haben, uns Ihr positives Feedback mitzuteilen. Wir freuen uns zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und dass unsere günstige Lage Ihnen die Erkundung von Zürich erleichtert hat. Wir danken Ihnen für Ihr Verständnis für die kleinen Unannehmlichkeiten, die Sie hatten, und freuen uns, dass unser Personal Ihnen den Aufenthalt so angenehm wie möglich gestaltet hat.Ihre Zufriedenheit hat für uns oberste Priorität, und wir freuen uns darauf, Sie auch in Zukunft wieder zu einem angenehmen Aufenthalt begrüßen zu dürfen. Wenn wir noch etwas tun können, um Ihren Aufenthalt zu verbessern, zögern Sie bitte nicht, uns dies mitzuteilen.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay couldn’t have gone better. The staff was excellent and the upgrade was much appreciated. Breakfasts were as good as we’ve ever had at a hotel.
2024년 4월에 3박 숙박함
답변 제공: Karim Front Office Agent 님, 2024년 4월 7일
Dear Mrs. Sullivan,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your time at our hotel and that our convenient location made exploring Zurich easier for you. We appreciate your understanding regarding the minor inconveniences you encountered, and we are glad that our staff could assist in making your stay comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely cute property with amazing staff. The neighbourhood is a little noisy on weekends due to some bars in the area, but otherwise amazing property.
2024년 3월에 1박 숙박함
답변 제공: Karim Front Office Agent 님, 2024년 4월 7일
Dear Mr. Naundorf,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed your time at our hotel and that our convenient location made exploring Zurich easier for you. We appreciate your understanding regarding the minor inconveniences you encountered, and we are glad that our staff could assist in making your stay comfortable.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,

10/10 - 훌륭해요

Yanshi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
非常安静安全
2024년 4월에 1박 숙박함
답변 제공: Britney Willems, Front Office Agent 님, 2024년 4월 6일
We really appreciate you sharing your review of our service.Thank you!

10/10 - 훌륭해요

Hazel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On arrival front desk gentleman was very rude when we asked a simple question as to where to dine nearby since it was about 10pm. He did not make us feel welcome at all, I was travelling with my sister. We noticed different treatment to others. Otherwise hotel was nice and convenient .
2024년 3월에 4박 숙박함
답변 제공: Karim Front Office Agent 님, 2024년 4월 7일
Dear Mr. Hazel,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you encountered during your recent stay. It is disheartening to hear that we fell short of meeting your expectations in several areas. We understand your frustrations with the confusion over your room type, difficulties navigating the property, and the various issues you faced with amenities and facilities.Please know that we take your feedback seriously and will use it to address the areas needing improvement. We are committed to providing a comfortable and enjoyable experience for all our guests, and we regret that we were unable to deliver that for you on this occasion. We hope you will give us another opportunity to exceed your expectations in the future.Sincerely,

10/10 - 훌륭해요

Meta Joji 님, APO, AE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel in the city center, friendly staff and very accessible to shopping, grocery and public transportation.
2024년 3월에 2박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 3월 28일
Dear Meta Joji, hank you for staying with us and for your lovely feedback. It's much appreciated by our staff and we hope to have the pleasure of welcoming you again on another occasion.Warm regards

10/10 - 훌륭해요

Amal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, well-maintained property, wonderful room, super clean, nice helpful staff and easy walking distance to the entire old town/city.
2024년 3월에 3박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 3월 28일
Dear Amal, Thank you for staying with us and for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!Warm regards

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice little hotel ins convenient location in the old town, with nicely designed rooms with modern amenities, and a pleasant lobby and breakfast area. Staff were great.
2024년 3월에 1박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 3월 23일
Dear James,Thank you for staying at the Scheuble. Your lovely review is much appreciated by our staff.We hope you had a nice journey back and to have the pleasure of welcoming you again in the future.Warm regards.

10/10 - 훌륭해요

Janet

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would highly recommend this property!
2024년 3월에 2박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 3월 23일
Dear Janet, Thank you for staying with us and for your lovely feedback. It's much appreciated and we hope to have the pleasure of welcoming you again on another occasion.Warm regards

10/10 - 훌륭해요

Warren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great reception and property. Location is great.
2024년 3월에 1박 숙박함
답변 제공: Monique Meijerink 님, 2024년 3월 23일
Dear Warren,Thank you for staying with us in Zürich and for your lovely review. It is much appreciated and we hope to have pleasure of welcoming you again in the near future.Warm regards

10/10 - 훌륭해요

Dominique

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay here. My friends and I flew in very early and had 2 rooms booked. One of the rooms were ready before check in time and the hotel graciously allowed us to check in way early. This was a game changer for our whole day. The staff was really nice. I stayed in a one person room and it is everything you need, small but comfy. We rented a car and the parking situation was a whole experience. We thankfully had the opportunity to park at the hotel, fair price of 30 CHF per day (it’s Switzerland, those prices are typical). There is a car elevator that I have never experienced before while was tight and a bit scary but really fun if you’re with friends (maybe less fun with a grumpy spouse and fussy kids). The garage was very tight, like super uncomfortably tight, parking was actually difficult. BUT that’s more just information, not a “review” per se. Overall great pick. Perfect location.
2024년 3월에 1박 숙박함
답변 제공: Hotel Scheuble Laurent van Gelder Trainee 님, 2024년 3월 19일
Dear Mr. DominiqueThank you for the nice review, we appreciate it very much. We hope to welcome you back to our hotel very soon.Thank you again and have a wonderful day. Best regards

10/10 - 훌륭해요

Lance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cozy, quiet, a bit overpriced, small room, great windows, nice multilingual staff.
2024년 3월에 2박 숙박함
답변 제공: Hotel Scheuble Laurent van Gelder Trainee 님, 2024년 3월 19일
Dear Mr. LanceThank you for the nice review, we appreciate it very much. We hope to welcome you back to our hotel very soon.Thank you again and have a wonderful day. Best regards

8/10 - 좋아요

Funda

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Hotel Scheuble Laurent van Gelder Trainee 님, 2024년 3월 19일
Dear Mrs. FundaThank you for the nice review, we appreciate it very much. We hope to welcome you back to our hotel very soon.Thank you again and have a wonderful day. Best regards

4/10 - 별로예요

Jacquelin 님, spokane

2024년 3월에 2박 숙박함
답변 제공: Karim Front Office Agent 님, 2024년 4월 7일
Dear Mrs. Corp,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you encountered during your recent stay. It is disheartening to hear that we fell short of meeting your expectations in several areas. We understand your frustrations with the confusion over your room type, difficulties navigating the property, and the various issues you faced with amenities and facilities.Please know that we take your feedback seriously and will use it to address the areas needing improvement. We are committed to providing a comfortable and enjoyable experience for all our guests, and we regret that we were unable to deliver that for you on this occasion. We hope you will give us another opportunity to exceed your expectations in the future.Sincerely,

10/10 - 훌륭해요

Carley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very enjoyable stay
2024년 3월에 3박 숙박함
답변 제공: Hotel Scheuble Laurent van Gelder Trainee 님, 2024년 3월 19일
Dear Mrs. CarleyThank you for the nice review, we appreciate it very much. We hope to welcome you back to our hotel very soon.Thank you again and have a wonderful day. Best regards

10/10 - 훌륭해요

Antonio

2024년 3월에 2박 숙박함
답변 제공: Britney Willems Front Office Agent 님, 2024년 4월 6일
Thanks a lot for sharing your 10/10 review with the rest of our community.We’re so grateful that you took the time to leave us a review. Thank you!

6/10 - 괜찮아요

Stacey

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I had stayed here the week before and the front desk gentleman was lovely and accommodating. This time, the young girl who "checked me in" was rude and unwelcoming. If she had been at the desk the first time I'd stayed I would have rebooked and stayed somewhere else. There was no "welcome to the Scheuble....blah blah blah.." Just "give me your passport...." She was awful, she should be fired and get a job in a different industry.
2024년 3월에 1박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 3월 23일
Dear Stay,Thank you for your second stay. We are sorry that you had that feeling, especially as we don't know our receptionist this way. The only explanation we have, is that on your arrival day we had a complete shut down of our system, giving our staff some stress moments until we got it under control.We hope to have the possibility of welcoming on another occasion.Kind regards

8/10 - 좋아요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed the breakfast options - the woman who runs that all by herself needs a pay raise. That's quite a job. They need new and different pillow in the room - they only have feather pillows and they are so thin I slept using my coat under the "pillow". And a lot of people are allergic to feather pillows.
2024년 2월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 12일
Dear Staceythank you for taking your time to feed back us - we have several woman taking care of the breakfast, sometimes there is a run and staff from houskeeping, reception of manager helps out. they all need a pay raise. we have a pillow menu where you can choose from 4 different kind of pillows - stuffed, hard, rolls, healthy ones and without feathers. apparently you missed that part- on the bed on arrival day the pillow menu is on the top of the bed so you wont miss it. next time you know. so then you have an excuse to come back. thank you again for staying with us hope you had a safe and good journey further.stay safe and kind regardsHenrik John Hansengeneral manager

8/10 - 좋아요

ramzi 님, brussels

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The showers didn't drain properly and apprently this was for all the rooms
2024년 3월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 6일
der Ramzithank you for your feed back - will check on you shower - and it is not for all the rooms - wonder where you got that from. hope you had an safe return. kind regardsthe Scheuble

10/10 - 훌륭해요

Ge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at hotel Scheuble was wonderful. We received a room upgrad to the junior suite. It was beautiful and spacious with a nice view. We had a TV in the sitting area and another in our sleeping area. The bathroom was large with two sinks. Shower was comfortable, but there was no door so the water comes out to the floor. There might be leaking issue in the future. WiFi was great in the sleeping area but a little weak in the sitting area. The bed was very comfortable. The location was walkable to most part in the city. The front desk Karim was helpful and accommodating. I would love to visit Zurich and stay here again.
2024년 2월에 3박 숙박함
답변 제공: Jimmy 님, 2024년 3월 6일
Dear Gethank you so much for you nice feedback - hope you had an safe journey further on and would love to welcome you at the Scheuble again in the futurekind regardsHenrik John HansenGeneral Manager

10/10 - 훌륭해요

Saad

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2024년 2월에 4박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 3월 4일
Dear Saad, Thank your for staying with us and for your nice rating. It is much appreciated !Kind regards

6/10 - 괜찮아요

Anja Brenes 님, Woodbridge

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property location is great. But the guy that help us with the Check Out was very rude with us, sadly bc the rest of the staff was very good.
2024년 2월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 6일
dear Anja Brenes so sorry to hear you had a bad check out with us, i will take it up at comming meeting, not good and there is no reason to be rude to guests. did you get my mail on your check out day?kind regards Henrik John HansenGeneral Manager

10/10 - 훌륭해요

Guadalupe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel unico
2024년 2월에 1박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 2월 29일
Dear Guadalupe,Thank you for staying with us and for your lovely feedback. It is much appreciated.We hope to have the pleasure of welcoming you again.Warm regards

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Building constructed in 1900!
2024년 2월에 3박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 2월 29일
Dear Linda, Thank you for choosing us for your stay in Zürich. Your lovely feedback is much appreciated.Warm regards

10/10 - 훌륭해요

Emilie 님, Palatine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel located in old town Zurich Walkable to restaurants, Shops, train station, and the river walk
2024년 2월에 1박 숙박함
답변 제공: Monique Meijerink, Hotel Scheuble 님, 2024년 2월 26일
Dear Emilie,Thank you for staying with us and for your lovely feedback. It's much appreciated and we hope to have the pleasure of welcoming you again on another occasion.Warm regards