“All the staff and in particular Emma of the Concierge have been great and very helpful in sorting out a problem and getting us to the airport when our rented car had broken down.
Many thanks again ”
“I left my phone charger in my room. And I forgot about it. I checked out and started the car, but someone ran to me. There was a lost charger in her hand. I was so grateful. Thanks to her.”
“Amazing place! Exceeded our expectations. The apartment was well equipped, in a fantastic location with a beautiful view of the Côte des Basques.
Would return in a heart beat.
We are a family of four, who were interrailing from the UK.
This location provided us with all we hoped from Biarritz, and more xxx”
“Stunning hotel with large, modern and quiet rooms. Very friendly staff. Very good food in the food hall. Right in the town centre close to shops, beach and restaurants. Only 2 min walk away from the train station. Absolutely perfect!”
“Charming hotel in a lovely area. There was so much to do within a 3-10 minute walk of the hotel. Shops, restaurants, fresh food market, beach, etc.
The room was very comfortable for 3 people. The bathroom was quite large with a nice shower. AC was a bonus, as was the mini fridge. Comfortable beds. Very clean.
Staff were very friendly and helpful in multiple languages.
If you have mobility issues, know that you cannot drive up to the entrance. And the elevator is really tiny so we mostly...
“Nous avons passé un excellent séjour à Saint-Jean-de-Luz ! L’emplacement de l’hôtel est parfait, avec une vue splendide sur les plages. La chambre était spacieuse, décorée avec goût, et mention spéciale pour les rideaux et stores occultants : nous avons dormi comme des bébés ! Tout était très agréable et soigné.
Seul petit bémol : le self-parking, qui pourrait être amélioré pour être plus pratique. Mais cela n’a en rien gâché notre séjour, que nous avons adoré.”
“Juste un peu déçu les plaintes son sale et la moisissures sur le montant de la porte de salle de bain les joints en silicone sont noir chambre 6 c’est la première fois que je vois sa depuis le nombre d’années que je viens chez vous mais sa m empêchera pas de revenir 😁”
“Etwas seltsam war die Reception im 9. Stock, aber das Hotel ist gut und originell eingerichtet, Frühstücksraum und Terasse ganz oben im Hotel haben eine tolle Aussicht in die Umgebung. Vom Hotel ist man in ca 10 Min zu Fuss im hübschen Zentrum. Parking ist im UG. ”
"I left my phone charger in my room. And I forgot about it. I checked out and started the car, but someone ran to me. There was a lost charger in her hand. I was so grateful. Thanks to her."