"3 night booking. I arrived at about 9pm on the first night after a long and tiring journey, but my room was not ready.
I had to wait about 30 minutes whilst staff went to get towels and soap, as well as a floor-standing fan - there was a fan already in the room but it was broken with the guard cover on the floor. I asked about a room safe, and after a short wait 2 staff members came back in to the room carrying a large, shoddy looking wooden stand and a room safe. The safe was in a terrible...
"3 night booking. I arrived at about 9pm on the first night after a long and tiring journey, but my room was not ready.
I had to wait about 30 minutes whilst staff went to get towels and soap, as well as a floor-standing fan - there was a fan already in the room but it was broken with the guard cover on the floor. I asked about a room safe, and after a short wait 2 staff members came back in to the room carrying a large, shoddy looking wooden stand and a room safe. The safe was in a terrible...
PETER