“The reception hard to get a hold of at times.
We were charged again for 1st night deposit as they said they did not receive payment from expedia.
Room was very old dusty in parts, had to clean aircons as did not do well, fridge was not working properly so waited 2 days for new one. Cold water tap in bathroom not working only dripple water out and make a screeching sound. Sliding doors on room and bathtoom kept coming off and tiles cracked. Stove plates all rusted and server stains on...
“Their sheets smell like they haven't been washed for a long time, and the wardrobe is not clean. The most important thing is that their employees broke into my room without permission, which scared me very much, but there was no compensation. They just said a simple sorry to me.”