Kojohama Onsen 3 Stars Hotels

"Nice hotel to relax with good facility"

"Near bear park and hell valley are plus points. Other than that, the hotel is a bit dated and the kaiseki is not the best."

"If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff,...

"Staff was extremely friendly and helpful with any questions or concerns we had during our stay."

"Friendly staff and excellent onsen."

"Good onsen & location"

"Reception helpful, nice, enthusiasm "

"This spot may not be one of the bigger roykans but is very hospitable. English friendly and onsen is tattoo friendly unfortunately the onsens are incredibly small the outside can only fit 2-3 people and the inside one is barely double that size. Dinner and breakfast were incredible."

"Very nice hotel and friendly staff. Highly recommended. "

"We had a quiet and large room, with a view of beautiful nature."