Lovango Cay 3 Stars Hotels

"Breakfast was always fresh during my stay, and the staff was helpful and friendly. However, one thing left me disappointed. I had booked this trip for my honeymoon, but on the day I was supposed to fly out, the airline canceled all flights to St. Thomas. I called the hotel and spoke with someone at the front desk, who transferred me to the manager. I hoped they could offer some kind of accommodation or flexibility given the situation, but they didn’t. They said that because the room was held for me, it counted as a no‑show, even though I was fully prepared to travel and the flight cancellations were completely out of my control. It made an already stressful situation even more upsetting."

"The shower drain didn’t work at all, it flooded our entire room and ruined our belongings that were on the floor. The staff couldn’t move us to a new room and didn’t make an effort to provide any compensation or additional services to offset this poor experience. "

"Very nice staff and overall great place to stay while on St Thomas."

"First of all this is not a 24/7 hands on place at all. The front desk only works from 8am to 10 pm. So if you have anything that you need you won't get it. If the pipe burst, need towels, light bulb you won't be able to get anything ontil that time. So emergency around that time isn't available. Outside my room iheard a loud bang. It was glass that was broken by whom I don't know I was too scared to go and find out. That happened the 2nd night. They need to make that gate higher anyone can jump over that gate or find a way over. It'slike soon you go up those stairs the room is right there. At times the gatewould be open. This place can be a whole lot better. I am shocked at Expedia for recommending this place at all. The staff was helpful in the day when they are around. I have never come across a place like that before. First and Last Time!!!!"

"Amazing experience!"