Velo-Vocha 3 Stars Hotels

"When you are told at reception on checking in to call 100 if you need anything, but then find the telephone in the room is broken, you know you have not picked a great hotel. When you then report the problem and find out the reception staff were fully aware the phone is broken when they told you to ring, your experience starts to feel surreal. I could forgive that and acknowledge I had a comfortable sleep, but the biggest shock was to come when i went for breakfast well within the advertised opening hours (7.15-10.15) at 8.15, to find everything dark. When i asked, somebody was sent to start things up, but there was nothing fresh: just yesterday's packaged white bread (no rolls, croissants etc), yesterday's sliced cheese and ham, cold eggs, one half carton of yesterday's lukewarm juice and some spreads. Such a shame the hotel does not make an effort as the location is good and it would otherwise be a good value simple accommodation. As it is I cannot give a higher rating. "