East Coast Australia 4 Stars Hotels

"The property is ok, but the services are not good as aspected, with broken elevators and coffee machines. My wife lost her white color coat when the hotel the room cleaning staff mistakenly collected the white coat with hotel white towels together and never return to us. "

"The location to the airport is excellent but the reception staff were unwelcoming, unfriendly and didn't even smile! Plus I'd booked a "Double Queen sized room - Superior" and the window looked out at a carpark and more rooms only! A miserable outlook, making me thankful that I was only staying over night to catch my next flight. The room was actually hot when I arrived, so I needed to turn the aircon on freezing/high - the room did cool fairly fast but surely they should have had this cooled before my arrival at 9pm at night! The condition of the room/amenities/cleanliness/other facilities, and particularly location to airport was great."

"Bernadette on the front desk was exceptionally helpful."