Flamingos 4 Stars Hotels

"Very disappointed on facility of this hotel. We booked two ocean view rooms. They are not like the normal ones showing on the pictures. Balcony has bricks wall instead of railing which we only have half of ocean view. One room had door locker broken which was fixed after two times trying. The black out curtains couldn’t completely be closed, no one cares even we reported two times. AC stopped working in one room and they had to change room for us. The new room we moved in had AC control panel screen showing issue.Booked wrong reservation for restaurant by the staff .Any issue we have reported to different staffs for three times . Poor facility and services. Only staff is great is Vallena who really care about our experience ."

"Friendly staff, very clean rooms with great air condition and ceiling fans. Grounds and pool are wonderful. Beach location is perfecto. Not all the rooms have an ocean view. So be sure to ask when booking or checking in. "

"Outstanding. The view from the balcony was amazing. "

"There was zero communication i asked for earlier check in which no one responded after saying they would check if we could we did show up early and i had messaged several times that all we needed was a place to put luggage again no response! Upon arrival seat had no record of our booking we needed a QR code which we never received! finally did get into room and pictures on hotels.com we’re definitely from another room and view because room actually was located pretty much in the parking lot! I’ll never do this again then host sent a nasty response that it was all my fault!! "