Kappil 4 Stars Hotels

"Excellent hospitality!"

"The pictures posted to advertise this place and rating as 4-star was deceiving. We booked deluxe rooms, on entry the reception area was dark, no proper lighting and looked like we walked into haunted place. On entry to room, all I can smell was cigarettes smoke, room was unkempt, the walls were filthy, peeling of wallpapers or paint, stained chairs, flickering light in the toilet, chipped cups etc.. List gets bigger and bigger, I don't want to waste any further time with a review for this hotel...

"We were a honeymoon couple and we were not given the category of room which we had asked for and booked for- floating room. Whilst booking we had called the hotel that we particularly want the floating room when booked with expedia but not given. Even the staff is lousy. Expedia staff kept calling the hotel but the night Reception staff kept hanging their phone without answering and finally kept the phone aside.spoiled our honeymoon plans. "