Mackay Region 4 Stars Hotels

"I made an error with the booking. The staff couldn’t have been more helpful and rectifying it. The room was clean and facilities, whereas what you would expect for the price range. I would stay here again."

"Clean room"

"The guy at reception was approachable, the room was neat and tidy. But the chair on the patio I didn’t sit in as they were broken and tired up. Could be replaced. And the toilet seat in the room did not fit, so one of my major hates is for a women to sit on porcelain,which is what happened, get one that fits. Although OK overall but need a little attention on these things. "

"great service and clean rooms "

"Clean but noisy guests during the night."

"Staff were very friendly and went out of their way to make us happy."

"Excellent room Staff extremely helpful and pleasant"

"I think it was all an engineering issue. Entering the hotel, the lobby was un-airconditioned which made checking in a sweaty , uncomfortable affair. Apparently the engineering team switches that off as energy saving. Entering the room, 2 essential light bulbs were broken, the entry hall and the bathroom. Finally, the air-conditioning was so noisy that it was almost impossible to sleep. Dirty filters and small outlets. It was convenient but I would never choose it again."

"Disgusting. Provided a pull out mattress that was covered in god knows what for our child to sleep on. The hotel is under construction which was not advised noises disruptive. Hotel staff are nice but not helpful."