Cua Can 5 Stars Hotels

"This is an excellent world class resort except for one thing. I am surprised about the number of people who interact with guests are not very good at English. The quick version is one day my partner and I just wanted to go to a store that sold wine , spirits , mix and some snacks. A fellow on the registration desk had us take the V4-1 bus to the Grand terminal and then get on the 17 bus. We were heading to the airport. After almost 3 hours we got back to the resort. Shortly after , a resort shuttle took us just beyond the gate to a store on the Main Street. Waited for us and took us to our villa -#6509 on Wednesday March 11th. English is the world language and your resort accommodates people from all over the world. "

"We did not get early Chekc in and even after telling in advance about adults and kids they charged us for extra bed They did not even give us extra water bottle "

"I stayed in 5 different hotels during my trip to Vietnam, and this was the most disappointing. The front desk staff were not friendly nor accommodating/hospitable. The hotel is newer, but poorly built, as is the modern way, I guess. I could hear my neighbors, the cleaning staff in other rooms, and screaming kids from the pool. Everything (schedules, menus, room service) is online via a QR code, but half the time the internet didnt work. Lastly, this was the most expensive hotel I stayed at and the value/service for the money just wasn't there. I would not recommend staying here. "

"Breakfast was good"

"Quite average and staff hard to communicate with "

"Amazing 5 night stay in an Ocean Pool Villa. Pure bliss. On time transfer to and from the airport, swift check in and out by Dran. Room was heavenly with a gorgeous view of the sea. The room was huge and spotlessly clean. We only ate at the Vietnamese restaurant and every meal was delicious. Jason in particular looked after us very well, although every member of staff was attentive! Breakfast in Gio was a sumptuous affair every morning. We visited the gym and walked from end to end of the resort daily... We hired a moped for the day to explore the north west coast and this was very easily arranged by the hotel with a 3rd party provider. Great to see other parts of the island. Very sad to leave and would throughly recommend for much needed downtime after a hectic time visiting the sights of Vietnam before returning to the UK. "

"Northern location so less accessible night life. But beautiful property with attentive staff "

"Great location. Would recommend "

"the room and other facilities are great! however, the procedure of checkin and checkout seems to be improved. all the time we saw the people queued up there. And, breakfast time we had to wait for more than 20 mins. so uneasy to many of us."