Find hotels near Achievable Dream Tennis Center, Newport News from ₩99,994

"Yes "

"This is my second stay here, breakfast is mediocre at best. Simple eggs, dry sausage patties and potatoes. There was no oatmeal in the pot left and was never refilled before breakfast ended 1 hour later. Only 1 piece of bread and 1 bagel left, again with 1 hour breakfast ended. They had multople oatmeal toppings and compotes and salsas that if removed from the menu, they could use that money towards better hot products. If there is no oatmeal or bread to use these toppings on, then what good are they doing?? Just a thought. The tv in room is very finicky. the couch and bed are both very comfortable, bathroom clean, however that is where I found 2 extra "uninvited guests" running around in the tub. (roaches). I immediatley packed up my belongings and took to the car and made numerous trips out there to retrieve only what was needed. Front desk staff, especially Devin and Hailey, were very friendly and helpful. Went above and beyond to ensure I was staisfied and didn't have any concerns. The ladies cleaning rooms were very friendly and willing to accomodate with anything I may have needed. The battery to the key card mechanism to my door ended up dying and even the maid could not get it open. Luckily my guest was in the room asleep and woke up to let me in. Maintenance was there to fix rather quickly. I would stay here again. If they do some pest control first. Cannot speak about the amenities as the pool and hotub were still closed. did not use anything else"

"Ac good. Dirty floor. No ice machine. No coffee maker"

"While this property shows promise, there are several significant concerns that warrant serious attention.Most critically, during our stay we experienced a safety incident in which a barn door in the bathroom became dislodged while being opened. The door nearly struck my children, and was only prevented from causing injury because I was able to catch it in time. This type of structural hazard is unacceptable & requires immediate remediation, not a temporary fix. The bathrooms & rooms overall are in need of proper, thorough renovation (stains on wall + sink). When I brought this safety concern to the attention of the Front Office Manager, Attonayo Branch, I found his response to be dismissive & unprofessional. Rather than acknowledging the severity of the incident, he stated he was unaware of the issue and indicated he was preoccupied with billing & the volume of check-ins. This level of response is inadequate when a guest’s safety, particularly that of children, has been compromised. I want to note that the maintenance team & front desk staff handled the situation with genuine empathy & professionalism, which I appreciated. While the marina views and proximity to Hampton University are appealing, they don’t offset safety hazards, deferred maintenance, or deficiencies in management-level leadership. I strongly encourage ownership & senior management to review both the physical condition of the rooms & the guest-relations standards expected of managerial staff. "

"The room was great. The staff was friendly and professional. The highlight was the morning breakfast and the evening happy hour. Job well done!"

"."

"Everything was nice "

""Terrible experience—don't waste your time or money. They double-booked and canceled my reservation without informing me until the day of my arrival. They refused to issue a full refund, and there was a complete lack of communication. No one took accountability, and now, five days later, I'm still trying to obtain the remainder of my refund. Ridiculous!""

"Quick check-in. Clean rooms, & Desk Sgent was kind and very helpful. "