โThe hotel was pretty good, the staff was super nice. They were super helpful and professional. They were constantly checking on me to make sure I was okay, and they asked me every morning at breakfast if I needed anything. The food was great. The only thing I didn't like about it was the location.โ
โDO NOT GO HERE. This place is infected with cockroaches. You will experience cockroaches in your bed when you wake up, crawling on you in your sleep. I went here to have some rest from exhausting work, and found a cockroach on the desk. I called the front desk and they said pest control is not available at 11PM, rooms are fully booked, and they do not have authority to give me a refund or any compensation. I tried to cope with the cockroach which I haven't found, and went to sleep at 1:30AM...
โGreat place to stay for a family. We liked the 2-bedroom suite very much. There was plenty of room for everyone, and the kitchen was very convenient. Bathroom is a little tight, but adequate and split between a shower/toilet room and a sink room. Area is great for walking--I walked 3 or 4 miles every morning. Nearby Target is convenient for getting groceries, etc. Nearby mall is also easy to get to. Highly recommend this hotel!โ
โFor the amount paid, I expected semi conditions. I was quite surprised at how clean and organized the rooms were, I stayed one night but I had adequate rest, due to the quiet environment. The receptionist I met was super amazing, friendly and receptive. His name was Justin! Cool guy!
The only reason I did not give a 5 star was because my skin reacted to the bedding material, which although was quite clean, I couldnโt really use the beddings and pillows. But hey, I was able to drive a short...
โRoom was clean, beds were comfortable.
The restaurant and bar area should be open past 10pm. Waitress was in a rush to get us in and out and was vocal about it. Overall nice time. โ
โLeMeridien is a great Hotel... location is great with so many nice restaurants and shopping in the area.
Hotel is very nice... rooms are clean... spacious and the beds are great... also very quiet.
Front desk employees are great.... we stay here every time we go to Oakbrook... I definitely recommend this Beautiful Hotel. โ
"DO NOT GO HERE. This place is infected with cockroaches. You will experience cockroaches in your bed when you wake up, crawling on you in your sleep. I went here to have some rest from exhausting work, and found a cockroach on the desk. I called the front desk and they said pest control is not available at 11PM, rooms are fully booked, and they do not have authority to give me a refund or any compensation. I tried to cope with the cockroach which I haven't found, and went to sleep at 1:30AM without getting into the sheets, which I could not trust anymore at that moment and didn't even turn off the lights. At 4:00AM, I felt something weird and woke up to see the cockroach on my bed. I immediately packed everything up and escaped from that room and went to the lobby only to hear that they don't have authority again. The manager, Gabe spoke to me on phone after 2 phone calls and I am still waiting for him to send me an e-mail about the compensation the hotel will give me. This was totally unacceptable, and i do not understand that it is taking this long for them to give a response for such a terrible experience. I need at least a full refund on this."
