“The staff at this hotel were friendly and professional, but also went out of their way with customer service. The outdoor spa area was gorgeous, peaceful and such a special treat. I would definitely book again. ”
“Crewe Hall is absolutely stunning — the grounds and historic architecture are breathtaking, and the whole place has such a romantic, luxurious vibe. The staff were polite and helpful, and the atmosphere felt really special, perfect for a weekend getaway.
The only downside was that we were allocated a disabled-access room, which felt a little unusual given that we hadn’t requested one. While it was spacious and clean, some of the features (like the bathroom setup) didn’t feel quite as...
“The hotel was comfortable and I enjoyed my one night stay there. It was at a convenient location and close to local shops. Would definitely recommend ”
“A basic but very clean and comfortable hotel. The lady on reception obviously loves her job, she was so friendly and helpful. McDonald's is next door for food. Will definitely stay here again. Oh and a message to management, give that receptionist a pay rise!”
“We were staying for a wedding - the whole experience was amazing!! The spa was unreal, the prep room in the morning and the level of service was incredible. Massive thank you to Lisa who looked after everyone the day of the wedding! Fantastic - 5 star!! ”
“We wanted somewhere to stay the night ready to go to the airport early hours in the morning and this hotel was ideal. We was only there for about 12 hours, just somewhere to eat and rest our heads until we had to set off to the airport around 4am. I wish we had longer here. Everything about the hotel was perfect I definitely will be booking again and stay for a few days. ”
“My mum and I had a wonderful stay at this gorgeous hotel. It’s set around a beautiful, tranquil courtyard garden with a Koi fishpond. The room was lovely, clean, fresh and quiet. The owner is adorable, friendly and couldn’t do enough to accommodate us including a last minute room change to a family room. I will definitely be staying here again. If I could give you 10*s, I would. Congratulations on a perfect hotel. ”
“This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia.”
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